One&Only Le Saint Geran

We spent two amazing weeks in the One &Only Le Saint Geran. The view, the food, the atmosphere are very special, much like the rest of Mauritius, but what made our holiday even more special was the people! We want to thank you: Raj, Soubash, Kumar, our daily butlers Alisha, Juanita, Ujala, Sanjana, Noel, Ravi, at breakfast and dinner Alberto, David, Kamlesh, at the beach Daniel, Christoph, Fernando and Christian at the boathouse, you all took great care of us and really made our stay memorable with your smiles and kindness. Thank you once again!

We come to Mauritius every year in April . This is our 14th time . We were so excited to be revisiting the grand dame of the island . It has been so completely disappointing . Firstly the hotel is surrounded by water coming from the river mouth so the surrounding water was a murky brown most of the time . The hotel has 3 Resturant offerings at dinner which each one seems to take a night/day off . It has two for lunch and one takes a day off on a Saturday ? I am not used to such a sparse offering of culinary options at a hotel in this price range and hence presumed caliber . Particularly when today we went for lunch and found the poolside venue closed ; we ended up in the buffet section with a seriously limited selection to chose from . At night there are three options; except when one is closed ; a buffet which doesn’t seem to change ever ; an Asian Offering and a steak house which only offers one steak option on half board ? There are stray cats running around the outdoor breakfast buffet. The service in itself is sporadic . We could have a person stand next to our table ( invasive ) checking water all night but battle to get an order in. I’m not sure if these are teething issues but the hotel needs to get them right if they are going to be charging in this range . Two years ago we stayed at a much cheaper competitor hotel which offered 7 options for dining at night and outstanding service at each . The rooms are great ; we had a beach front bottom room which had great light and air but the cleaning staff didn’t do silly things ; like rehang our gowns . The library was fantastic where my daughter spent most of her days as she was studying . The beach staff were lovely; but the brown sea was not . We definitely won’t be recommending this hotel or coming back . Something is just off . What a pity ; we were hoping to have found our staple .

The revamp of Le Saint Geran has been done by the book. The staff is amazing and the hotel is managed by a team that knows what frequent travellers expect from a top end hotel. A special thanks to Resident Chef Marc de Passorio, Pastry Chef Simon Pacary and the entire kitchen staff for the amazing culinary experience!

This is a hotel that has thought of everything needed to ensure you relax from the minute you arrive through the grand entrance hall. The renovation has seen significant investment to ensure everyone is comfortable in their home from home. At no point despite nearly full occupancy into Easter did the hotel feel busy - and certainly service did not drop. The food whether breakfast or dinner at Le Terrasse was varied and of great quality - and the Point for lunch was fab. Sunset is lovely at the point and under used - this should be v busy for sundowners. Travelling with 2 under 2 came with its challenges but the hotel simply had it all covered. Firstly the Doctor and Nurse Judith were fabulous and caring. The kids club is stunning and everyone involved caring and create a wonderful time for the little ones of all ages. Taslima and Asha in their first week at the hotel looked after the boys sublimely. Food and laundry for kids under 5 is a lovely touch - and nothing is a problem on the kids menu to make or purée! I’m going to shout out a few names - the hotel maintains its charm and values due to the service and pride of the staff. The smiles and care made this holiday more than the recent investment in the property. Mukesh firstly at the Point - simply incredible and could not have done more - looking after our sunset dinner for the kids everyday. Anu, Roshan were fabulous. The future looks bright with recent staff such at Ujala, Apane as well as superb daily service from Pooshkul, Mudoa, Juanita and Sanjana. We can’t wait to return. Many thanks to everyone and those I missed!

very smiling and sympathique workers ... the beaches are really paradisiaques the only problems is that you really cannot get out of the hotel to make a tour in the rest of the island unless you are very rich and can spend tones of money on taxis... so if you stay in ,you can enjoy the food and relax... I need more actions on my vacations so I won't go back ... but it was beautiful..