One&Only Le Saint Geran

Booked my holiday 3 months ago. So excited as we were staying for a night at the one and only. Somewhere I had always wanted to stay. Without any expectations the one and only cancelled our stay. Stating they are closed. Looking at the website this does not seam to be true. As a result we have had to reconfigure our entire holiday to accommodate this. Could not be more disappointed/disgusted.

If heaven had an address, it would be One&Only Le Saint Géran. Nestled on a private peninsula between a calm lagoon and the warm waters of the Indian Ocean, 🏝️ The Setting: The resort sits on a private stretch of white-sand beach, where the sea is unbelievably turquoise and the sunrises look painted by hand. The other side of the resort faces a lush lagoon, 🏡 The Rooms: Every suite is a sanctuary. Think private terraces, marble bathrooms, deep soaking tubs, and elegant Creole-meets-contemporary design. The beds feel like clouds, and the view from your room? Pure magic—whether it’s the ocean, lagoon, or tropical gardens. 🍽️ Dining: Every meal is an experience. From the seafood perfection at La Terrasse to the intimate, flame-kissed flavors of PRIME steakhouse, the cuisine is world-class. Don’t miss the beachfront restaurant Tapasake, which fuses Asian tapas with Mauritian flair while waves gently crash in the background. Every bite, a masterpiece. 💆‍♀️ Spa & Wellness: The One&Only Spa is a hidden haven among lush foliage. 🎯 Activities: Whether you’re into golf, tennis, diving, or just lounging in your private cabana, One&Only has it all. Families are catered to with a world-class KidsOnly club, while couples can enjoy private picnics, sunset cruises, and stargazing from a beachfront fire pit. 🌟 Service: The staff? Simply exceptional. Personal butlers seem to appear just when you need them, always with a warm smile and genuine care. Nothing feels scripted; everything feels heartfelt. Special thanks to the amazing to the hosts: ⭐️Mustafa ⭐️Chand ⭐️Joyce & Thaarish ⭐️Shubham ⭐️Qiao

My hosts Ash, Sanjay and Micheline made my stay and experience so personalized and amazing. The support staff from the beach restaurants and reception desks are extremely welcoming and wonderful crew. All the restaurants had amazing cuisines with great chefs with so much food options to eat. The pools and beaches are extremely clean and most relaxing. I had an opportunity to take a spa date and it’s the treatments and spa care and the team are worth experiencing once in a lifetime. Danny at the one club is a very talented tennis and padel coach helped me a lot whenever I booked a session with him. He is extremely welcoming and so is the rest of the team at the one club. The hotel rooms are very comfortable with everything you need for a perfect holiday and views are breathtaking. Kevin is a great airport taxi driver to use. From the day I checked in every moment was and experience I highly recommend staying at the hotel because it’s the best for solo. Couples families and business trips. I can’t wait to go back and experience more.

We specifically booked a trip to Mauritius to visit the One&Only - however two months ahead of our intended visit the hotel cancelled our reservation as they chose to prioritise a recent booking for a wedding event over their existing booked guests. They offered to change dates or to refund (very kind of them…) as if just changing a trip to visit Mauritius is an easy / cheap matter. It would have cost £4k to change our flights (the hotel offered $200 guest credit and a free taxi to compensate…) so we just had to cancel and find an alternative hotel which fingers crossed values their guests. It’s a real shame as looks like a great hotel but I can only recommend not to book with them if you need certainty that your booking will be honoured (which often you do when planning a holiday…)

Outstanding overall service, team of hosts make you feel like home!! They help you with whatever you need from booking restaurants to assisting you with countless inquiries, they really outdo themselves! Really beautiful resort, with more than 4 dining options available for guests to choose from and over 3 pools, tennis court, padel court, and even a kids club and another one for young adults! Truly an outstanding stay, what a wonderful experience!