The apartments are perfectly located (Metro B close by) and have been tastefully furnished and well equipped. (I could not find a iron and ironing board though.) I did. It use the balcony as it was facing the road and a bit dirty. Breakfast service worked well. However, the service did not satisfy me. The ceiling in my bathroom looked horrible after a leak, and all maintenance said was, it does not leak any more. When I asked to be changed to another room, the response was always, you have been automatically assigned, and we are fully booked. However, it did not really feel like the place was fully booked. Also, the door cannot be locked from inside, and the floor looks very used.

I booked accomodation at La Ballerina for $620 through Sky Emirates Hotel. Little did I know that La Ballerina doesn't exist. I called the listed phone number multiple times and either didn't get an answer, or was rudely hung up on. I later discovered that La Ballerina is now called Numa. I couldn't get in touch with Numa. I asked Sky Emirates to give me Numa's contact details, but was given the email address for La Ballerina, who again, don't exist anymore. Nonetheless, I sent them an email, and got no response. After this, Sky Emirates could no longer help. I was considered a "No Show", because the hotel is permanently closed. Never again!

Excellent "apart-hotel" in a quiet and safe neighborhood that has restaurants and tram stops and a nice 10 minute walk to Old Town. We got a two-bedroom place with balcony on the 6th floor (the only one of this type it seems - the lift was till 5th and a private door with stairs opens into the apartment) and it had nice amenities like a bidet in the bathroom, kitchette, skylight that opened, air-conditioning in each room, TVs, sockets, WiFi etc. Had a pizza place below that was festive till late night and a laundry in the basement (which we didn't use). Nice breakfast place called Marthy's nearby. Dancing building and a mall across the bridge too. Short Uber ride from Old Town if you don't want to walk. All correspondence and check-in was done via WhatsApp and they were super responsive.

This place is a scam. It recently lost 1 star and is about to lose another. So, what is the scam? They list amenities on their website and other channels such as Expedia that are not actually available, such as air conditioning. Because no one works at the hotel, it is impossible to complain or get any assistance. You can send their “help” number an SMS (text message) and they will eventually respond and say that someone is coming to look at the problem or fix it, but they never show up. The check-in process is online, good luck figuring that out if you arrive without Internet access. I made a reservation for two, but my friend could not make it, and they would not let me check in. The system required photos of two passports, which of course I did not have. I had to cancel my reservation, lose a one-day deposit, and make a new reservation for only one person. Of course, if I knew how bad the rooms were, I would have booked somewhere else. The rooms also do not feel safe. There is no way to lock the door, no deadbolt or chain. You use a 4-digit code to unlock the door and just pray that no one else comes in. I cannot imagine what I would have done if I was in the shower when housekeeping entered the room. The location is also bad. It is just far enough away from everything that you want to see and do that it turns the trip into a big hassle. For example, the Charles Bridge is a 15 minute walk away and Old Town Square is 20 minutes away. That adds an extra 30-40 minutes round-trip just to step outside for a short stroll through the beautiful parts of Prague.

Booked based on reviews we had a deluxe room with balcony. Communication with check in was fantastic and easily communicated by WhatsApp. Room was lovely separated shower and toilet, really comfortable bed and kitchen area (we didn’t use other than just for a coffee) Location was perfect as well. Definitely be back and recommend.