MaMaison Hotel Riverside Prague

Brilliant find. Overlooking the river . Easy access to everywhere. Quiet. Beautiful room. Spacious with all amenities inc coffee machine. Reception staff extremely helpful. Clean . And breakfast was amazing with just everything you would like! Inc fresh lemon juice and the best freshly cooked omelettes or scrambled eggs. Wait staff spoke English and friendly. No complaints whatsoever. Will definitely be back. From a well seasoned traveller who stays at times in exceptional hotels so well done ..

The noisiest hotel ive ever stayed in in my whole life! Perhaps we were in a bad room, but if you want any sleep - avoid! Room 502 is opposite the lift shaft and cleaning cupboard and neither one of them are quiet! You're either listening to people arrive back or leave at all hours chatting, banging etc or the cleaning staff have some kind of vendetta against the walls because they bang their mops and vacs so hard into them its unbelievable!! The trolleys carrying cups and plates rattling along all the bumps in and out of rooms/lifts. The doors are very heavy and bang instantly upon closing. The room - lovely, wouldn't say 5 star but was nice. View was the only saving Grace - gorgeous view of the river. You need to ask for more pillows - they are like pancakes but the bed is super comfy. Very few British channels on the TV and the shower is over a bath- very small. Im 5'6 and didnt fit - my parter 6'6 had no chance. Overall, no, I would never return, three nights on constant noise and three mornings of early disturbance is not for me.

The hotel is in a great location, along the bank of the river in the Prague 5 district. All of the wonderful city sights are within an easy walk from the hotel. The building is a bit on the older side, but well maintained. Be prepared to have to carry your luggage up a few steps when entering the hotel. The breakfast was good, nothing that I would call memorable. My major concern is the attitude of the hotel staff and the variation in the size of the rooms. Had booked a deluxe room, based upon the photos on their website and on Trip Advisor. The room in the photo was is spacious and very inviting. Upon checking in the room I was given was very small and no appeal what so ever. There was barely room for myself and my suitcase. I believe that that I was given a Standard Room, with the hope that I would not express any concern. In addition, I had booked a room with one larger bed, but the room that was given had two very small beds. Was initially told that they were full and that there was nothing that I could do so tough luck. The front desk also said that they had no ability to see what bed type was selected at the time of booking. This personally makes no sense to me at all. After expressing my disappointment , requesting the email of the General Manager along with a lengthy discussion, I was given another Deluxe room but it left me with a feeling that they knowing were playing bait and switch. Probably will not return to this hotel because of games that they played. Plainly speaking, I don't thrust the hotel staff.

Location and view were great. Hotel reception staff weren’t very friendly on arrival. Not even a smile. I booked a junior suite, this was a spacious room and good size bed and bathroom. However the room had two adjoining rooms which were occupied and the walls were paper thin. This meant I was awoken in the early hours of the morning both nights by people in the next room - very inappropriate noises. The cleaners were also very noisy in the mornings - I understand they have to do their jobs but they were constantly banging doors and chatting loudly from early hours. I therefore will not be returning.

Our room was absolutely spotless and spacious. We did have a room overlooking the river, while it was a little cold the windows can be opened for a breeze. Staff are very attentive and helpful. Breakfast was really good, lots of choice, the food was warm but not left lying for a long time. Eggs are cooked to perfection. It’s like the food you would prepare at home. Well done kitchen as so many hotels offer bland uninteresting food with no thought.!! I’d recommend this hotel as it’s a short walk across the bridge to old and new town and all of the sights to see.