1 Hotel Hanalei Bay

Tho most everything about the hotel was outstanding, the food, the grounds, the service, the spa is by far in my top three I’ve ever been to. The facilities are fantastic and tho all my treatments were amazing one therapist in particular, Wanda, was hands down the best massage therapist I have ever worked with. I have travelled all over Europe, Asia and the Americas and had many many treatments and she is in a league of her own. Highly recommend across the boards.

"We had an incredible experience with our resort photographer, Ava! She was professional, friendly, and made us feel so comfortable during our session. The photos turned out absolutely stunning, capturing every moment perfectly with vibrant colors and beautiful composition. Their attention to detail and creative eye truly made our memories unforgettable. Highly recommend their services for anyone looking to preserve their special moments at the 1 Hotel Hanalei.

We had our family photos taken here with Coral Photography and the experience & photos was excellent! Our photographer, Jared, was so kind and worked with us to pose our family perfectly. We returned to view the photos the next day and every photo was incredible. The hotel is like something out of a movie and we enjoyed walking the grounds. Every space is elegantly designed and feels like a one of a kind place to be.

A Truly Unforgettable Stay - Perfection at Every Turn From the moment I reached out to 1 Hotel Hanalei Bay, I knew this was going to be a special experience. General Manager Mathieu Rapp personally replied to my inquiry and immediately connected me with Mimi Loh, Guest Services Manager, who went above and beyond to ensure every single detail of our stay was absolutely flawless. Mimi's attention to care was extraordinary--she called and texted throughout our stay to make sure everything was running smoothly. It's rare to feel so genuinely cared for, but the team here truly wants you to have a memorable, once-in-a-lifetime experience. Our Ocean View One Bedroom Suite was nothing short of breathtaking. The view was stunning, and the room itself was thoughtfully designed with modern, high-end furniture, real plants, and a carefully curated mini bar selection. The bathroom was beautiful--clean, stylish, and even had an ocean view. Every corner of the suite felt intentional, comfortable, and luxurious. Housekeeping and turndown service deserve their own praise--each night, we returned to sweet messages written on the in-room chalkboard, and when we replied, they responded back the next day! It's these thoughtful, personal touches that make you feel more like a welcomed guest than just a traveler. Valet service was prompt and friendly; they quickly recognized us and greeted us warmly each time we returned. The gate attendants at the resort entrance also added an extra sense of security and exclusivity--you feel like you're entering a sanctuary every time you drive in. Now let's talk about the food: absolutely phenomenal. Every single meal at the hotel was exceptional--The Sandbox served some of the best food we had on the island, rivaling (and even surpassing) many popular local spots. You can taste the quality ingredients in every dish. 1 Kitchen was a standout experience as well--the views, the ambiance, the service, and the true farm-to-table cuisine were all world-class. Their breakfast buffet is unforgettable, especially the made-to-order omelette station--simply to die for. We also loved The Welina Terrace, a gorgeous lounge area with a bar facing the mountains and live music that created the perfect vibe for relaxing evenings. We booked a Lomi Lomi Massage in the couples room at the Bamford Spa. Such a great and relaxing experience everyone should at least try once. Locker rooms had luxury amenities! Staff were nice & kind. I couldn't be more relaxed. Check-in was a breeze and refreshingly different. You're welcomed with a shot of rum and fresh juice--a small but brilliant gesture that instantly sets the tone for a relaxing, celebratory stay. Everything about 1 Hotel Hanalei Bay oozes excellence, warmth, and intentionality. It's no surprise the resort has earned a Michelin Key--they absolutely deserve it, and I have no doubt they'll be recognized even further in the near future. I want to give a heartfelt thank you to Mimi Loh and Mathieu Rapp for making this trip so unforgettable. We cannot wait to return and create more memories at this extraordinary resort.

Great hotel!! We loved the views and service. Sudi helped check us in and assisted us throughout our stay - he was so great and made sure to answer any questions we had! Thanks, Sudi for helping to make our stay fantastic!!