Dreary and noisy accommodations, poor housekeeping, inadequate staffing, clueless front desk, unresponsive management. Not senior-friendly. Third tier hotel charging second tier price. Should have booked Omni or Courtyard Marriot instead.

I was very surprised how elegant the Hotel Providence was. ( I was expecting more of a cookie cutter hotel with pressed wood instead). The historic building retained the turn of the century motif. There was lovely formal furnishing everywhere, extremely large rooms, updated classical bathrooms, and very comfortable beds. Everything was clean and quiet. I was offered coffees, teas, bottles of water and snacks.

We were upgraded to a large corner room which was clean. Bed was comfy. I complained about the bed stand light and they fixed it. The staff was not particularly welcoming which was a bit strange considering the historical ambience of the lodging. As frequent travellers around the world, we were surprised they didn’t even clean the room and empty our trash for the 3 days we stayed there. No change of towels either. That’s our top gripe. Other than that, location is good though there are several homeless people hanging out close by the entrance of the hotel which may make the approach less appealing.

Lovely hotel. Fabulous staff that make sure you feel welcome. Had a question about the TV and they sent someone in 2 minutes. And they have coffee, tea, and snacks available all the time. Bed was so comfortable and pillows were great (not the big, high kind that hurt your neck), Will come back for sure!

AVOID. I was ready to give this hotel a 4 star review until I looked at my car the next day. We paid $40 for the overnight valet parking and I even tipped the valet an extra $20 upon my arrival. When we left the next morning it was raining so we rushed into the car without giving it a good look over. The next day we noticed these scratches all over our hood (more not pictured). I'd like to believe it wasn't the hotel staff, but either way that means they aren't parking cars in a safe location. This was on top of paying approximately $350 for a one night stay...