Alexandra Resort

Salute to Wisley, Sandra, Christina, Thermina, and the chefs, and bartenders and Mr Charles. Fabulous!!!

This is our second stay at Alexandra Resort. From the moment we got there we felt like we were home as we greeted by Roxanne and Claudey who went out of there way to make sure we had everything we needed and reviewed the restaurant and entertainment and amenities. So courteous and kind. As we went to our room we met Ann Marie in housekeeping. What a huge smile and such a genuine person. Assured us she was there to make our stay the best. Went out of her way for us. The first day we went on the that glorious beach we met Willy. Willy represents what every employee at Alexandria should be. His kindness, his down to earth attitude, his attentiveness to the people visiting here should be commended and rewarded. Willy knew our names from day one and was sure to be kind to everyone he met. He always had a smile and upbeat happy face. As far as the restaurants, we absolutely love the breakfast buffet at ASU. Of course what made it even better was Sidion, and staff. Everyday the staff was so kind friendly and courteous. I have to say we had Talestra several times. Talk about someone who goes out of her way to make your day and time extra special. At the Black Rock we had probably the best waitstaff in Tayila than any place we been anywhere. We cannot tell you how attentive she was. She was so courteous, kind and made sure we had the best experience ever. She was so knowledgeable, funny and never forgot our name. She was so amazing I had to tell management. That’s when we met Keron who we absolutely enjoyed talking to. We met him several times throughout our stay. He never forgot our names. We watched at Black Rock his hard he worked to make sure everyone in the restaurant was happy. There was also Andres. What made him so special is how he remembered us from the year before when we ate at the Fish Deck. Come on who remembers people from a year ago. We watched his hard he works to make everyone at the restaurant have the best experience. Even when he had a difficult group of woman with absurd requests that my husband and I couldn’t believe, he remained his polite, kind and genuine self and did his best to make their experience a good one. At the Truck stop there were two outstanding staff we met Milan and Augustin. Milan instantly stood out as a stellar employee of Alexandra’s. He could not do enough to make sure we and the other people eating had everything we needed. His was so attentive kind and like the others I mentioned, remembered our name every time we visit. I would be reminded if I did not mentioned how much we loved Augustin. He was absolutely wonderful. Made us laugh, smile, his attentiveness, and we even got a little song and dance from home. I found myself looking for him. We just loved him. We have to compliment the buffets we had the pleasure of trying this year. The street festival was amazing. We were able to try new foods we’ve never had and food we already love. We also loved the Caribbean buffet, International buffet and the Italian buffet. There is some thing for everyone. Last but not least, the entertainment. We had an absolute blast with Cheeky, Shaq, Barbie, Tash, Lettuce, Kimron, DJ, and I’m missing one happy woman who kept score (…sha) can’t read her name in picture I took. Cheeky you always sought us out, made us laugh so hard. Never forgot our names. Shaq and Tash, you blew us away with your singing. Thank you for making us feel so special. Barbie you are one of a kind. You made us feel like family. Lettuce and Kimron those smiles and kindness and the fun games we played. You made it hilarious and we had the best time. I could go on about the beach but you should all know it’s the best beach in the world comparable to the Maldives. This review was to let you know about the amazing staff we met and how much we enjoyed the restaurants and entertainment. So for all of you that we mentioned, your the reason we are coming back. Pam and Bob will see you again soon for our third time. Thank you for making this one of the best vacations we ever had.

Beaches are very nice, atmosphere was good, service was just ok, some servers were rude, some were very nice and welcoming.

Great expertise, food and service. Our server Wisley and Mr. Charles at the fish deck were great!!

Everything has been amazing. The food is great