Alexandra Resort

This was a last minute trip for two sisters and our teenage daughters. From the refreshing welcome of fragrant cool towels, champagne and soft drinks, until we had to leave, we were treated as valued guests! The staff at Alexandra Resort went above and beyond at every turn to make sure we were well cared for and enjoying our time. Unlike other resorts where you might not even see the same person twice, we were greeted at every turn by name, and the staff even asked about the activities they knew we had enjoyed the day before. We definitely felt the personal touch and effort to ensure our satisfaction with our stay. The restaurant ASU was fantastic, and again the staff greeted us each morning to assure us that they were here to make our stay pleasurable. And they definitely succeeded! The water sports were all included, so we enjoyed snorkeling and paddle boarding each day. There was also a fun trampoline raft to swim out to, and a water lounger as well. And there were always plenty of towels, lounge chairs, and umbrellas at the beach. The staff was always willing to move or set up more chairs if you wanted them in a different location - unlike some places where you can never find staff at the beach, Alexandra Resort always had plenty of staff available. The pool area was equally fantastic! Large pool to cool off by on our way to the room. And again the staff was present to ensure any needs were immediately met. The grounds were maintained constantly, but not by use of loud equipment or distracting noise. This resort is a gem! We truly can't wait to come back, and will definitely be sharing our fantastic experience with all our friends and family! Thank you Alexandra Resort for giving us such fantastic memories of our girls trip!

Beautiful beach on Grace Bay. Kevin is always smiling and welcoming. Wesley was helpful and Miley kept our fridge stocked. The room has a stale odor of mildew. Luckily we brought a candle. We had a roach in the room but it is an island getaway. Luckily it was only one. The property is clean and the grounds well kept.

Staying here was a terrible experience. I had merchandise stolen from my room. The staff was very lethargic and unprofessional. Don't bother staying here, plenty of better options. The experience was very disappointing, consider it a let down. Turks and Caicos overall is great though!

The chefs prepare the food with grace and effort! I really enjoyed the friendly staff! Room was pretty. Caribbean vibe all the way. Drinks were decent but I'm not a huge drinker. Everyone else seemed happy with what they got. The beach is stunning and relaxing.

I've never written a bad review before for anyone, as I am not hard to please! However, the all inclusive side to Alexandra needs ATTENTION! We paid for the all-inclusive and we don't think it was worth it. We felt the entire hotel was way understaffed. The whole resort a lot of the times only had one bartender working. Each time you committed to grabbing a quick bite to each, you would need to dedicate at least 2 hours. Lunch an hour. It would take 30 minutes to get a canned drink. It seemed to be a management problem as they were way understaffed. However, the resort was beautiful and the beach was beautiful. We had a great time, next time I would just a resort with better and friendly service.