Alexandra Resort

Our stay at the Alexandra resort in Turks and Caicos was a great experience, specially when you are traveling with someone with mobility issues. Room impeccably clean and the staff went above and beyond to make us feel welcomed. Never needed to ask for help, they were there even before I realized it. Jonard at the Black Rock was exceptionally patient and attentive. A big thank you to all the entertainment team, fun, genuine and making this holiday incredibly stress free.

We recently stayed at Alexandra Hotel for 7 nights and had the best time! For reference: 2 adults and 2 children - 5 & 8 years old. We had the Deluxe 2 bedroom Oceanfront suite! The amenities were amazing! Recently updated room that was very modern with everything we needed! To start: we are greeted with cold drinks (juice for the children and rum punch for the parents 😊) and checked in quickly. We were quickly taken to our room and the amazing hospitality was just beginning! On our first day there, we met Jonard - he was helpful and sharing the ropes with us and so friendly with the children! Each time we dined at Black Rock for dinner, Jonard greeted us with a warm smile and was very helpful with any questions we had. At Black Rock, we also met Jimmy (the chef) as these were some of the best steaks that we had while on an island. We met so many great people who were so helpful to our family key any questions, friendly smiles and quick to help attitudes, including: Milanie (Smoothie Bar), Majorie (day manager for Turquoise Grill), Sylvie served us THE BEST jerk chicken we have ever had (even better than Jamaica)! Tash from the Kids Club was the most attentive with the children! They had so much fun one day, they didn’t even want to go swimming with us - they just wanted to spend time with Tash at the kids club! Everyone at Alexandra Resort was so friendly and helpful. The food was amazing, the hospitality was some of the best we have ever had! We will definitely be back and can’t wait to see everyone again! Our 10 year anniversary was everything we dreamed of and more!

Amazing resort with beautiful beach! Food and service was terrific! Tash the events coordinator was spectacular…

20th wedding anniversary trip started off rocky due to erroneous travelocity cancellation, although we were told we were all set. Had to rebook at higher cost ; once we got to the resort, we told them about it, they quickly upgraded our stay. Staff is super friendly and helpful. Markenley took care of everything! He’s a great asset to the resort! Food, drinks, and overall experience 10 outta 10!!!!

My wife and I booked our Honeymoon escape with Alexandra. Having never been to an All-Inclusive resort we were unsure what to expect. The entire staff made us feel welcomed from the moment we arrived. From spending time on the beautiful beach, lounging in the pool, and enjoying sunset dinners on the Black Rock deck, it was an overall wonderful experience. We spent most of our beach time snorkeling, exploring the local reef, and soaking up the sun. The games set up by the staff were thoroughly enjoyable and we loved to participate in each one. The evening events after dinner, whether that was Karaoke, a Mardi Gras party, etc were the perfect nightcap to every day. The restaurant staff were all very attentive and ensured we had everything we needed. Special shout out to Tash, Kimron and Cheeky from the entertainment team. Tash was very courteous and ensured that not only us, but everyone she came across felt included. Kimron and Cheeky were great hosts for the events and kept us laughing and enjoying ourselves throughout each event. We hope we get the opportunity to come back.