Blue Haven Resort

Sadly, I don’t have too many positive remarks to make regarding my seven-night stay at the Blue Haven Resort! Apart from the staff who are very kind and friendly, specifically Kamara, Gillian and Angie. Perhaps my standard was too high thinking because I was paying close to $10,000 that I should have received more than I did, but my week's experience left me incredibly disappointed, to never return. When I arrived, as experienced at past resorts, upon exiting the taxi I was not greeted by anyone who would typically welcome you with a cold wash cloth and cocktail! There was no lobby to speak of and lacked any appeal as far as Caribbean decor. Understanding that my room may not be ready until 3:00 check (I arrived at 11:40 AM) and held to that second, When I inquired if there were changing rooms or a convenient accommodations to put on a bathing suit and relax, I was only offered the public restroom - which was far from clean. The beach lounges and tables were old and dirty. Not to mention that the cushions on the lounges were torn and so old that you might as well just lay on a towel as the stuffing of the cushions were beaten. However for an additional price of $164 + tip, you had the option to rent a cabana for the day, which included Butler service, the luxury of a soft cushion bed with pillows and coverage! Since I could no longer tolerate the terrible lounge cushions, I had no choice but to pay this additional fee!! There was little to no beach service! If someone did eventually come by it took a long time before you saw them again. The one pool which was usually kid friendly, when not as busy, was dirty as seen with floating debris in it. The three tubes in the Cove were filthy. BTW the Cove was next to the Marina, so chances are you were swimming in water that was polluted by the boats. There were limited water sports that you could do for “free” and really no place to snorkel! Although I purchased the All-inclusive package, there were up-charges on premium cuts of meat or fish i.e. lobster. Top shelf liquor was only served at 4:00 at their only outdoor bar. The breakfast buffet was extremely limited - with one toaster that literally took three attempts to toast at a very slow speed. Meats like bacon or sausage had to be requested. The bottle water had a terrible aftertaste, regardless of never being opened. During the day the only place to eat was by the pool or grab and go sandwiches from the fridge in the lobby or little café that served smoothies, ice cream and premade salads! There were only two restaurants to dine at; the Pub grill across the way which sat on a canal or the on-site Fire and Ice Restaurant. The food was adequate, not great but acceptable! If you wanted a steak or fish restaurant you had to make reservations for dinner at their sister property – “Alexandra” 15 minutes away, which meant that you needed to wait for the shuttle, which most times was filled (especially on your return to Beach Haven). Naturally this meant waiting for the next one - twenty minutes later. The sister property at Alexandra was where mostly all the families went, but had a much nicer “beach” as opposed to the Cove at Beach Haven! However, lounges here were literally on top of one another with many more children as compared to Beach Haven! The room was the only place that felt and looked clean as it was well appointed with a nice view of the Cove! However, my assigned room was next to the canal so party boats were continually going by. I wish for the money I spent at Beach Haven, I could say I had a better time! But truthfully it was very overpriced and not worth the value. I would have been better off staying in the Adult section at “Beaches” or “Club Med” where I stayed 35 years ago and had a much better and memorable experience!!

When United and Expedia failed us after United cancelled our original scheduled arrival flight, Blue Haven came through for us! We traveled as a group of 17 and Blue Haven helped make arrangements to accommodate our large group with last minute travel changes (within availability). Much appreciation to the staff for making our 2nd trip to Blue Haven an unforgettable one! Shout outs to Shaneka, Natalee, Stevenson, Smiley, Tishane, Coco, Pedro, Janet, Denilson, Daphne, Anderson - all of these familiar faces that we saw on our last trip in August, 2025. The fact that they all still work here is a testament to the hotel and the way they treat their employees because most resorts have a large turnover rate, but Blue Haven treats their employees and guests like family. We love that! All of the food was delicious and the drinks were flowing. We enjoyed dinner at Alexandra for a change of scenery. We will definitely be back for a third visit!

Myself and 5 of my girlfriends celebrated 25 years of friendship last week at Blue Haven. It was a great experience! We absolutely loved Gillian! She made sure we were very well taken care of a checked in on us throughout the day. Peterlin at the swim up bar was great as well! The pool games are so much fun! TiShane and Smiley made sure we had the best time! We had the two bedroom oceanfront penthouse terrace suite and it was truly amazing. The room was worth every penny. The food at the resort is fine, not the best but we weren't there for a culinary experience. The beach is very calm and we never had a problem finding seats! We will definitely go back.

Loved the boutique-style resort. It was clean and not overly crowded. The staff was excellent and saw to our every need. Gilliam was always just around the corner to help; from organizing massages on the roof top deck, making sure the fridge was well stocked, putting together an in-suite dinner, setting us up with a great table for Carribean night. Pedro was always on top of drinks and food for us at the beach. Overall, it was a great experience and one we would like to revisit!

This was our first time in Turks & Caicos and as I was HAPPY to some things, I was equally unhappy with others. The island/location is beautiful. However, I was very disappointed with the EXTREMELY LIMITED food options on the property. The "buffet" was NOT indicative of a TRUE buffet. My husband and I, dont feel we got what we paid for. To have paid MORE than $10k (we stayed a week) and received what we received is disheartening. We have traveled to Jamaica, Aruba, St. Lucia and paid LITERALLY, 1/2 this cost and have 10 times more food options, 24 hour room service, butler service and nightlife until at least 2am. This property SHUTS DOWN at 11pm SHARP!! Consequently, THE STAFF IS PHENOMENAL!!!!! NO REQUESTS went unanswered and unattended too!!! LOUD AND PROUD SHOUT OUTS to: SHANEKA, DelCardo, Angi, Makayla, Kelli, Yessica, Pedro, Karen, Smiley, Natalee (Bar), Natahlie (Security Guard), T-Ange!!!! EACH OF THESE PEOPLE WERE CRAAAAAAZZZYYY attentive and accommodating to my husband and I!!!!!! AMAZING INDIVIDUALS ❤️🥰❤️🥰