Blue Haven Resort

Neutral: -We stayed in the 2 bedroom BALCONY penthouse. Note that there is a 2 bedroom TERRACE penthouse. That one has a Jacuzzi on the roof. Be sure you're picking the one you want. -Since their beach is in the marina, the water is very calm and safe. But it’s not oceanfront so if you are looking for that pounding surf and big waves experience, you'll need to go to the beach at sister resort, Alexandra. Good: -Sheneka and Mikayla in the front office were helpful. Nicola, Rodney and Jackson were wait staff at breakfast who were excellent. Christina, wait staff, at Alexandra was the friendliest of all. -Plenty of water - both room temperature and cold - soda, beer, coffee packs (including filters), and tea bags were in the room and refilled daily. -They have a real Pickleball court (vs a tennis court w/PB lines painted in) which is awesome. They provide paddles and balls. -Our room had GORGEOUS modern décor. I would describe it as Japlandi ("a hybrid aesthetic that blends Japanese minimalism with Scandinavian warmth") so lots of blond wood. -Powerful A/C in room and common areas. -Fish Deck, which is at sister resort Alexandra, had delicious food. Dinners at Salt were pretty good too but Fish Deck made us wish we had tried Alexandra's other 2 dinner restaurants. Next time! -You could use bicycles for free at both BH and Alexandra. From Alexandra, it's a quick 10-min ride into town and you can leave bikes anywhere without a lock. Staff assured us no one would steal them and no one did! Less good: (I am not trying to be negative but rather helpful since the room cost almost $2K U.S. per night once fees and taxes were factored in. At that rate, I expect things to be pretty darn amazing so these notes are more for management than the reader and hopefully they will fix these things before you visit! The below pertains to the 2 bedroom balcony; you may have a different experience if staying in a different room: -The bathroom faucet is too short so you get a puddle on the countertop with every use so either I'm leaving it for housekeeping to clean up or I'm using up a lot of towels - Wasteful either way. -Many light switches didn't work. There was sufficient lighting but would have been nice if everything worked. -They provided tea bags which I appreciated but no kettle (they brought one when we requested it). -No dish towel in the kitchen to wipe hands so I had to take one from the bathroom to use there. No napkins or paper towels so we had to get napkins from the restaurants for usage in our rooms. No coasters and we were worried about leaving coffee rings on their beautiful furniture, hence the need to grab napkins. You need all these things if you're going to have your coffee/tea in the morning or if you bring dessert up to your room at night. -No instructions provided about dishes - should we leave them in the sink, load them in the dishwasher, or something else? -Can see inside the room from the side lites at the front door. That cuts negatively impacts privacy and should be remedied. -Some very pleasant staff members at Salt. Can’t say the same for the Seaside lunch café, where you got zero direction about whether it’s a self-serve from the chafing dishes or if it’s a sit-down and order from a menu or order at the counter....It felt like that they were very understaffed. -They do not have an indoor dining option for lunch. We ended up getting soaked one day because those umbrellas at the outdoor tables can provide only so much protection from rain propelled by wind. Not sure why they wouldn't open up Fire & Ice and/or Salt for lunch on rainy days (other than the aforementioned lack of staffing). Overall, we enjoyed our stay very much and will go back and recommend to others. Hopefully they will fix the above items by then.

This resort was perfect for me. I like to travel alone and knew Turks and Caicos would be a safe place but the staff at blue haven made me feel like family. Gillian my bartender was always looking out for me. Whether to make me a beautiful drink or a hangover remedy, she was the best bartender I’ve had. And she was fun!! We laughed the entire time I was there, and I was at her pool bar A LOT! Pedro was also fantastic, checking in all the time to make sure I had everything I needed. Everyone was so friendly and polite, it made it really hard to leave. The food was also fantastic!!! The wait staff always had a recommendation and they never let me down. This was the most relaxing vacation I’ve ever taken and will be back as soon as possible.

We enjoyed our one week stay at blue haven and also shuttled to alexandria a couple times for dinners and the beach. We preferred blue haven over alexandria. The why; although the beach at alexandria was beautiful real beach and sand there was no shade or plan trees for little wind relief on those hot hot days as well as the amount of people to get service on that beach was meh. Food at both places were good but inconsistent; but you do get what you pay for. In my resort experiences i would say this is a budget friendly one. Back to blue haven, the service was good but would say they lack employees based on amount of guests. Again with service on beach or in restaurants. If owners realize this isn't where you should cut your costs maybe would be better. Bugs; bring or buy bug spray they are in the sand in the pillow top seats on the place mats; i have welts all over my arms and legs. Rooms very clean; common areas and bathrooms very clean. So the takeaway is if you like to party drink all day and then have food and entertainment around the clock; this isn't your resort; if your looking for high quality meals this also isn't your resort; if your looking to wear all your fancy clothes to dine in an exclusive restaurant on the property also not your resort. If you want small intimate beach, pool bar close by sun sand and tan, this is your resort. We enjoyed our stay and didn't expect above or below. Also if you go Ace and Smiley are the entertainment duo of the year. They are all wonderful people Thank you for making our birthday spectacular!

We had an amazing time at Blue Haven Resort. The standout was the exceptional service friendly, helpful, and dedicated to making our vacation perfect. We loved the location right next to the marina, and the entertainment staff kept the poolside lively every day. If you’re looking for a smaller, more relaxed vibe, this is the place. The shuttle runs all day to their sister resort, Alexandra, where you can enjoy great food and a beautiful beach that stretches for miles perfect for changing up your day and exploring somewhere new.

My family and I had an exceptional experience at the Blue Haven Resort! The food, staff, service ,accommodations, all met my Family’s desires! The Boutique style resort really pleased me. The small intimate setting without an over abundance of Guest allowed for a relaxing experience . It’s situated in an ideally Caribbean style waterfront setting within a gated community. There’s a marina nearby and the views and settings are beautiful !