Blue Haven Resort

The location of this resort is absolutely beautiful. If you’re looking for a quiet, secluded getaway, it’s hard to beat. The rooms were also clean and very spacious, and Gillian was a standout member of the staff who made us feel genuinely welcome. Unfortunately, that’s where our positive experience ended. We chose this resort expecting a luxury, high-end all-inclusive experience, and it fell well short of those expectations, especially considering the price. The staff, aside from Gillian, generally weren’t very warm or attentive, and many of the thoughtful touches you’d expect at this price point—such as turndown service or other upscale amenities—were missing. The food selection was quite limited, both in variety and options. While guests can visit the sister resort on Grace Bay for additional restaurants, doing so requires taking a shuttle unless you rent a car, which wasn’t as convenient as we had hoped. The pool furniture was also in poor condition. Many of the cabana and chaise lounge cushions were flat, torn, and had foam exposed, giving the impression that maintenance had been neglected. The entertainment team did a great job and added some fun to the stay, but overall, we left feeling disappointed. If your goal is simply to relax by the pool with a drink in a beautiful, secluded setting, this resort may be a good fit. However, if you’re expecting the level of service, dining, and amenities that typically come with a luxury all-inclusive, I would look elsewhere.

This was my first visit to TCI and it was unbelievable. Our room was very large and comfortable with plenty of closet space and storage for personnel belongings. The beach was truly gorgeous with crystal clear and clean water. We were able to take a kayak tour over to the mangroves and couldn't believe the amount of sea turtles swimming around us. Everything exceeded our expectations, but especially the service! Winchell greeted us with a smile and took care of all of our belongings when we arrived and at check-out. Indy and Rice made sure we had all the beach and water fun we wanted. Ronald and Janet made sure our dinning experiences were perfect and of course, Sly and Nataliee made the best cocktails. However, Gillian was a standout when it came to making us feel at home and taken care of. She would go above and beyond to make sure everything was perfect and that our needs were met. This level of service made our vacation perfect. So perfect, that I'm already planning another trip for next year.

Fabulous trip! Beautiful boutique resort! Very personable staff, delicious food, great drinks, and fun! We will definitely return!

Overall we had a wonderful experience! There were definitely some employees who stood out, went above and beyond and made the trip even more special… Woodland was one of them. Happy was great poolside too. So fun. That being said there were several employees that seemed to dislike their job and would rather be anywhere else.

The Blue Haven was a perfect All-Inclusive resort for our family. The staff was super friendly and accommodating and the food and drinks were great! Gillian was a great bartender and amazing conversationalist! Highly recommended staying at the Blue Haven!!