Blue Haven Resort

Dan & Patrice R. We too were in Turks and Caicos with the previous reviewer,jdj232001. She relayed everything we would have written about our stay at Blue Haven resort during hurricane Irma perfectly. The staff, I cannot say enough about them. They put our lives and needs before anything else to keep the guests safe and calm. I cannot stress enough how very calm and informative they were. They tended to our every need before and after the storm. They were there riding out the storm with all of us and never left, checking on us during the storm. We travel quite often to the Caribbean, 2-3 times a year, for the past 25 years. We have been to Blue Haven Resort before this trip and found this as one of our all time favorite resorts, and will definitely be back again same time next year. If you are ever unfortunate enough to be stuck on an island in a cat 5 hurricane, this hotel is the place to be. It is a beautiful "Fortress". We were not on the meal plan but after losing power and all our food going bad, the staff invited us to join in with the remaining guests [all wonderful people] for 3 outstanding meals every day until the airport opened and we could leave for home. They were as hospitable as can be and told all of us that our comfort and safety was their first priority. Can't say enough for the Blue Haven Resort!!! Thank you Sherrick, Michael, Max, Andre, Rhonda and ALL of the staff!!! We will see you same time, same place next year,

My fiancé and I were in Turks and Caicos during hurricane Irma and I must say, I'm convinced that being at Blue Haven resort...we were in the best possible place you could be to experience a category 5 hurricane. The staff took amazingly great care of us despite dealing with their own personal devastation from the hurricane. Leading up to the storm, the staff provided us with care packages that included a flashlight, snacks and other necessities for the storm. Chef Elvis and Michael personally delivered the care packages to our rooms along with lunch and dinner to get us through until the storm passed. Despite challenges that the storm presented (power provided by a generator and loss of water), the staff never missed a beat. We were stuck on the island for an extra 5 days due to the airport being shutdown and the staff made it feel like an extended vacation to the best of their ability. They started clearing debris from the grounds and cleaning the pool immediately so guests could return to some level of normalcy. Prior to the pool bar being destroyed by the storm, bartender Tyrone made it a trip to remember with his service and carefully crafted cocktails. Chef Elvis and Chef Andre continued to serve 3 delicious meals a day and Michael provided top notch service before and following the storm. Sharik and Rhonda made themselves available at all times to answer any questions we had and with coordination of our travel back home. The GM was even on the grounds with us through the storm providing us with much needed information throughout our stay. He conducted a meeting prior to the storm to let us know what we could expect regarding the storm and also provided reassurance that the staff would be there to meet our every need. Every staff member delivered on this promise. Despite structures around us being severely damaged, Blue Haven was something like a fortress. We couldn't be more thankful to the entire Blue Haven staff. We highly recommend this property and we plan to return soon.

loved the resort. Condo was very well appointed, service was awesome and the food was delicious. We loved our stay and also visited the sister resorts several times. The beach was great and relaxing and the pool is awesome.

If it weren't for one very special gentleman (Tyrone Whyley) that works here, this would have received a 2 star rating. Not only did this hotel charge us the remainder of the balance to the wrong card at 7:34am the day we arrived at 5pm, there is a skeleton crew working and they make you feel like you are bothering them if you ask for something basic like tissue. The cleaning team are amazing (big props to Altiana) and one gentleman at the front Sharick is friendly. The ladies however, are not. Then there was a silver lining... the pool and bar manager, Tyrone Whyley. He was the most professional employee that worked here. He is so attentive to every guest's needs and hyperextends himself to provide the absolute most elevated experience for every guest. Everyone else waits for a tip if they do the slightest thing like give you a napkin. Not Tyrone. We could tell when he was working because we would go down, all the umbrellas were up and ready to go as well as there is always someone there (him) when anyone is ready to order. As if he hadn't shown my mother and I a great enough time at the resort, he drove us the the airport at 5:30am the day we departed!!!! He insisted he wanted to do it because he takes care of guests at that resort like they are in his home. 5 stars goes to Tyrone... Blue Haven- you are TOO lucky to have him representing you!!

We could not have asked for anything better than what we received at Blue Haven. The all-inclusive deal was wonderful, and they didn't skimp on anything. No alcohol or food exceptions, which was nice! The room itself exceeded our expectations. Especially beautiful kitchen and bathroom. Also a lovely balcony overlooking their beach. As for their beach, it was small, but exactly what we were looking for...private! If you're looking for a larger, busier beach then you can take a shuttle to their sister resort, Alexandra on Grace Bay. My wife and I took the shuttle there, but couldn't wait to get back to Blue Haven because it just felt more private and personal. The staff at Blue Haven was remarkable. Tyrone was amazing, and would do anything for you. Michael at the bar was also great! There are two great places to eat at this resort (Fire and Ice for breakfast and dinner, and Salt Bar for lunch and dinner). Fire and Ice had amazing food and atmosphere and we couldn't believe that we were getting all of that as part of our all-inclusive deal. Salt Bar was a great and easy place to stop by for lunch. We can't wait to go back to Turks and Caicos, and have already decided that we will not be booking anywhere other than Blue Haven Resort!