Blue Haven Resort

My stay at Blue Haven was extremely disappointing. I was a solo traveler and I was made to feel invisible. When I arrived for dinner, it was suggested that I take my meal to go. I declined and was lead to a table and seated with my back to the room facing a shade. For the remainder of the trip, I took it upon myself to seat myself. I chose to sit in Michael’s section, he was friendly and attentive. My room was spacious and clean. The resort itself is in need of an update. The photos online are not representative of the resort. Each day at the pool, my drink order was forgotten! I complained to the front desk and was told the manager would be in touch. I was contacted 2 days after I left the resort. I travel to the Caribbean at least twice a year and have never been treated as poorly as I was at Blue Haven resort.

We had drinks at the bar then had Avery nice dinner

The people that work at Blue Haven are very friendly. They make you feel like family. Neissa remembered our room number, Micheal made us special mocktails, Janet brought me a special treat for breakfast on my birthday, Kellie remembered our room number, Daphne remembered our room number, Micah said he would give us towels every day, Woodlyn always called me princess, Bienson always had a smile on his face, Malyn treated us amazingly during the dinner on the beach, Cadet remembered what we ordered the night before, Tania, Brandon, Lavaud, Carmen, Samanthie, Rodney, Garth, Jackson, Denilson and Rice were always available to us if we needed something to drink or eat.

Best of two worlds. Our stay granted us access to the use of two hotels and all of the amenities at both resorts (Blue Haven & Alexandra). The best thing besides the locations and views are the entertainment and amenities staffs. The daily pool festivities with Smiley, Tishane, Coco and Tash were exceptional. Everyday they brought their A game to the party. For them alone I give this place 5 stars. The amenities staffs with Westminster were awesome as well and helped with all sorts of water activities- kayaking, paddle boards, snorkeling, water trampoline as well as glass bottom kayaking into the mangroves across the bay. The food was good for an all inclusive. The abundance of the fresh fish was great. The beach food was always on point. Kudos to the beach chef. Fire and ice offered a selection for all however the quality was hit or miss. Consistency was missing. Salt provided some very good options but again was hit and miss. Venturing over to Alexandra was simple with shuttle service at every 40 minutes past the hour and return shuttles every 20 minutes past the hour. Both Black Rock and Fish Deck were good options both requiring reservations. The down side was the weather very windy during our stay and both don’t offer sanctuary to blocking that wind. The downside at both locations is restaurants can be closed for private functions as they were during our stay. Also each day at least one restaurant at each location is closed not sure why being an all inclusive. Drinks missed the mark however Yessica and Sly provided the best martinis.

We recently returned from a 5 day stay at Blue Haven. Words cannot describe how fantastic this place is. From the awesome service to the great food and drinks this place has it all. We decided to book the penthouse unit and it was spectacular. I have never seen a larger room in a resort. The balcony itself was larger than most hotel rooms. The view from the balcony was breathtaking. We had a minor issue when we checked in as they had somehow double booked our room. They said to go get lunch so that they could figure it out and they would make it right. Twenty minutes later they came out and said you are all set. Special thanks to Elisabeth and Shanika for getting the issue solved. Every time we saw the front desk staff throughout our stay they would remember our names and always ask how we were doing. The drinks at the bars were very good and they used top shelf liquor and generous pours. Yessica was a great bartender and even though she kept very busy she would always get your drink with a smile. The food at the two restaurants was also good. We ate two nights each at both restaurants so we could order different things on the menu. The other night they had a barbecue so you did not have to eat off of the menu. The other highlight was the shuttle bus that takes you to the Alexandra sister resort. It is on Grace Bay beach which is unbelievable. We went there one day but preferred the quiet relaxed atmosphere at Blue Haven. We would definitely return!