Grace Bay Club

The good part of this hotel is that the beach is beautiful and not overly crowded. Everything else is just off and absolutely not worth what you are paying. The service is slow. Expect to wait 5-10 minutes for a towel unless you tip extremely well the first time. Staff has their regulars and those are the only people they pay attention to, unfortunately. The bar is beautiful, but the service is inconsistent. I was told to sit one place, then waited 15 minutes to be told I couldn't sit there. Upon arrival the welcome drink is nice, but then we were given a tour of the property and told we had to purchase a $100 lunch in a specific property restaurant without the chance to change or decide for ourselves, despite being told we could change but unable to do so because the staff had our luggage In our room the thermostat did not work. The first night we had non AC. When we asked for it to be fixed the room was set to 66 degrees and we could not change it. When asked to have that fixed we were told "the AC works" because the room was cold. And had to wait for it to be fixed two additional times before begging to just get a new room. More than once, breakfast buffet items weren't out 30 minutes into breakfast. I have traveled to over 70 countries and have stayed at many different levels of accommodations. I wouldn't expect this at a 2 star hostel in a developing country. Disappointment for sure, despite that gorgeous beach.

Literally, the most incredible trip we’ve ever had! Tiffany and Narvy were the absolute best concierges! They made our stay more than incredible. The entire staff on the entire resort was nothing short of amazing!

My husband and I stayed at Grace Bay Club for a few nights before our wedding, and it was the perfect way to start such a special week. The property is absolutely stunning and sits right on the most pristine white sand beach. Waking up to those turquoise waters every morning felt surreal. One of the things we loved most was how much is included. They offer complimentary water sports like kayaking, paddle boarding, and even catamarans, which made it easy to enjoy the ocean without having to plan anything extra. Daily breakfast is included in the rate and has a great variety of options. The resort has several restaurants on site, and I highly recommend checking out Infiniti Restaurant for a sunset dinner. The views alone are worth it, and the ambiance is beautiful and romantic. They also offer complimentary yoga classes, which I loved, especially during such a busy wedding week. The spa is world class, and there is a cute boutique on site for shopping. The staff throughout the property were so friendly and welcoming. We stayed in one of the suites, and it exceeded our expectations. It even came with a record player, which was such a fun and unexpected touch. There was also an espresso martini kit set up at our wet bar, which felt so thoughtful and elevated. Another thing I appreciated is that the resort is designed to accommodate both couples and families. There is a separate pool for families and small kids, along with a designated beach section, so couples looking for peace and quiet can still enjoy a serene atmosphere. Whether you are traveling as a couple or with family, this resort truly offers the best of both worlds. We would absolutely stay here again.

This is our fourth year coming to Grace Bay Club. The minute we arrive it feels like home to us.. we love everything about it. We came with close friends this year, it was their first trip to Grace Bay Club. We were immediately impressed with the remodeling of the rooms.. lovely!!!! The fantastic team of Trey and Antonio took care of us once again.. we appreciate everything they do, from helping us with car services and reservations. The highlight for us is ending our evenings in Infiniti Bar with Joel and team. The service is immaculate. We can’t wait to return next year. Thank you.

The location is beautiful! We loved our room with the ability to walk straight out to the ocean. The hotel junior suite was very big, very pretty, and relatively simple. We were very happy that the restaurant had wonderful vegan options. The breakfast was fabulous and we loved the two dinners we had at Infiniti. Our concierge was Antonio and he was super helpful and available when we needed. The area was also quiet where we stayed. (Breakfast was a bit chaotic with lots kids around- get there early for more peace).