Grace Bay Club

Had the most amazing time for our anniversary. The highlight was the tennis lesson I had with the tennis pro, Matus who was excellent. He’s a real player that gave me a fantastic 1 hr workout. I’m a former collegiate tennis player and Matus was awesome. The whole club is a dream come true.

This is our sixth time at this resort. It still has that same beautiful Caribbean vibe that has been lost at many of the newer properties. Like to mention.Franklyn, Ramsey, and Austin concierge extradinare, Pool beach guys... Yves, Fritz and Moses always helpful , and finally restaurants... Lucy , Annie and Gina at the bar. Will see. you all next year. Mindy H

Our Anniversary stay at Grace Bay Resort was amazing. The attention to detail from the staff was next level. We had three attendants assigned to us upon arrival. They were attentive, personable and friendly. The room was clean, spacious, and the view was fantastic. Narvy and Tiffany ensured that all of our needs both on and off the resort were meant. On our last day my husband and I spent to much time on the beach. In our rush to get to the airport we discovered upon arrival that we'd forgotten all of our valuables including our passport in the hotel safe. Tiffany, without hesitation recovered all of our belongings, jumped in a cab and delivered everything to us. It was a close call but we made our flight. From the moment we arrived until we departed our stay at Grace Bay was fantastic.

Michael was the best my friends and i love him so much that we will book for Christmas and every birthday of next year. Ive handed his business cards over to maybe 5/6 friends and I’ve even showed them the pictures and they’re in love.

I spent the week for my 60th Birthday with a friend and my adult children and their significant others in a 3 Bedroom suite. The room was beautiful, spacious and we had so much fun being all together. Our concierges were attentive and helpful. The beach is gorgeous and the entire staff at Grace Bay went above and beyond to ensure we had the most amazing time. We also had 2 of our 5 dinners at Infinity because the food and ambiance is that good! I have to give a special shout out to the following people, who really went above and beyond for us: Our Concierges, Austen and Ramsey, Pool bartenders Freddy and Lewis, The Grill servers Joanie and Stanley, beach attendants and staff, Hugaye, Chris and Greg, and last but definitely not least, Offshore bartender and server, Garth. Thank you to everyone for the best Birthday ever! I do have to say, however, that we had an upsetting experience with housekeeping: on our departure day, housekeeping was literally banging at our door at 10:58am (check out is 11am), insisting they come in immediately to clean. I understand the room was turning over that day, however, we asked for FIVE minutes to just check the room and close up suitcases. There were 6 of us in our group, and 4 had already vacated and left their bags outside the door. Housekeeping banged on the door again and then proceeded to barge in the room with two carts and literally blocked us from the main part of the suite. We asked if they could please start in my kids' rooms and the kitchen/living room area as these rooms had been vacated. Instead, one of the housekeepers barged into my room, where my friend and I were still zipping our suitcases and doing a final check. She immediately went to the bathroom, took my friend's things off the counter next to the sink, and threw her stuff on the bed so that she could start in our bathroom-even though we reminded her that my kids rooms and bathrooms were empty (as was the kitchen and living room). This made me stressed and anxious as they rushed us out of the room. I literally forgot a few things in the kitchen for my flight because they were so aggressive with us. I immediately complained to our concierge and the front desk: everyone was understanding and supportive, but it was not the way to be treated, especially given that we were a large group and spent ALOT to be there. It definitely left a black spot on our trip, but overall Grace Bay Club is a wonderful place to stay!