The Palms, Turks and Caicos

Overall, my husband and I had a nice stay at The Palms! We enjoyed the pool and beach areas, the restaurants and bars were great, the bed was comfortable and the bathroom had everything we needed. The staff we got to know was a highlight for us: Roxanne (hilarious and helpful), Giovanna (also funny and helpful at dinner), Earlie (super friendly, helpful and personalized service at breakfast), Nathan, Ronel and Jonte (all very funny, friendly and helpful), and Miguel (friendly and open to experimenting with non-alcoholic versions of signature drinks for me). We typically only stay at adults only resorts and there were lots of kids around during our visit, but we felt like it was still a good balance for us. The spa was also a standout experience - the staff, the facilities and the services themselves were all top notch. A few bits of feedback: 1) As someone who doesn't frequent beach resorts or bars, it would be super helpful to have a published list of drink options on the menus (instead of just a small number of the resort's custom drinks). We don't know drinks by name, so we just kinda asked other people what they were drinking or asked the bartenders what they'd prepared for someone else to get ideas of what to order. Additionally, as someone who really can't drink it would be really great to have a list of non-alcoholic options -- when I asked if I could try drinks on the menus without alcohol, the answer was almost also that I couldn't because it was taking out ingredients necessary for the overall flavor profile. Totally understandable, but it would be nice to have options that were crafted specifically as a zero proof option. I saw lots of pregnant women around during our stay, so I know they would appreciate it, too! 2) Also, it would be helpful to put felt furniture feet (or something similar) on the ottomans in the rooms - moving them around even a little makes a sound like a banshee (we could hear it in rooms around us as well, not just our own). 3) Turn-down service was never at a time that seemed to make sense to us - it was either around 6PM when we were getting ready for dinner, or when we were already in bed after 9PM. Overall, we'd recommend The Palms to other couples or families looking for a tropical beach escape -- especially if you're coming from New England and looking for a relatively quick and easy trip!

We had an amazing trip to the Palms! We were impressed with the ambiance, facilities, cleanliness, bars/restaurants, and beach front service. The property overall is even better than depicted on the website! The staff were amazingly abundant (wish we could import them to the US) and consistently friendly and helpful. Food and bar were great as well. The swim up bar was a favorite, as were the tuna wontons. We also utilized the spa, which is not to be missed! I wish I could remember more server names, but a few that we recall for great service were Jane, Junte, Emilienne, and Erlie,

Wonderful and beautiful property.

The Palms Turks and Caicos was an amazing experience! The hotel staffs and customer service was amazing and the white sand beach and turquoise water was the bluest I’ve ever seen! I would highly recommend a visit to this hotel and our waitress Erlie for breakfast was great! She always had a smile on her face and contributed to making our stay highly memorable!

We had the most wonderful stay! Our 1 bedroom ocean view suite was worth every penny! The view of the gorgeous ocean was magnificent. The room was spotless and the bed had the most amazing sheets I've ever slept on. The grounds and pool were immaculate. The pool, beach, spa and restaurant staff were so helpful. The restaurant Parallel 23 on site had a great menu and delicious food. I lost a diamond earring and the sweet angel in the spa found it for me. We walked around the island and this was by far the nicest hotel!