The Palms, Turks and Caicos

We just got home from an incredible 12-day stay at The Palms Turks & Caicos! We stayed in a luxury 3-bedroom suite, which was perfect for our family of 5 adults. The view was amazing from our patio with a direct view of the ocean, but what truly set The Palms apart from other places we've stayed was the exceptional service. We want to give a big thanks and shoutout to our butler, Evelson, who went above and beyond for us! He made sure our beach chairs were set up every morning with a cooler of water, handled all of our dinner reservations, recommended excellent excursions and restaurants, and even ran grocery errands for us. His warm hospitality made us feel like VIPs. We also want to shoutout Jonte, our beach server, who was very attentive and friendly, and Jane, the breakfast host, who was super welcoming and always had a smile on her face. Housekeeping did a wonderful job, visiting twice a day to keep our suite extra clean. We felt well taken care of and were really able to relax and unwind. We spent many hours at the beach, the beautiful pool area, and at the hot tub. We had dinner twice at Parallel 23, and both meals were excellent. The Palms was a perfect getaway for us - we are already planning to come back!

Arleen our breakfast hostess was exceptional. Great sense of humour and very helpful. Couldn't ask for better service

My time at The Palms was so lovely. The property is clean, beautiful, and lively. The staff will make just about anything happen and they are all incredibly friendly. All the restaurants were lovely and the staff was just awesome. Extra shoutout to Noel, Arlean, and Milos for standout service at every turn.

This is our 2nd stay at The Palms and we are very pleased with the resort and staff. We had a beautiful view of the ocean, great spacious room, very clean and they check our needs 2-3 times a day and we were provided with everything we needed and more. Staff members are all very friendly, helpful, courteous, professional and just pleasant to everyone. Whitney at the Concierge desk was lovely and gave us recommendations to the restaurants in the area and made reservations for us and she was spot on with everything she recommended. Jane the hostess at the Breakfast Buffet was sweet, always with a smile and very accommodating. Astranek, a server at the Breakfast Buffet, sang a beautiful , short birthday song for my husband and made his day….it was wonderful! The staff on the beach was great, very attentive and caters to your needs. The staff really does go out of their way to help you and make sure you are satisfied! The check in and check out process was easy and actually the minute you step into the lobby, you are greeted with a cool face towel and a refreshing drink…..the perfect touch. We walked around some other hotels and accommodations in the area and we decided that The Palms had the most beautiful pool n pool area. We would definitely stay there again in the future.

Place is amazing. The food, the atmosphere and the people just make it all great. Breakfast is my favorite, Arlean would make that part perfect!