The Palms, Turks and Caicos

Our 4th time to the Palms to celebrate our anniversary. First they have the best part of Grace Bay in our opinion. Lots of room on the beach and in the water. Swimming everyday in those turquoise waters was amazing.We love the updated pool and outdoor dining area including Sisi's. Outstanding menu and our favorite place to dine. Kudos to the bar and restaurant staff. I wish I could list all their names as they were all gracious and first class. Fitzroy stood out as the best server poolside. Abel was a true gentleman setting us up every morning poolside. The beach staff was super friendly and helpful. The overall resort service and hospitality were outstanding as always. Jane was an outstanding hostess and leader at both Parallel23 and the Garden. Our housekeeping staff was also outstanding and thoughtful. The only disappointment was room service speed and menu choices. Staff had trouble accessing current wine list. Wish they would use the menu at Sisi's. However it was only a small part of the overall experience. Finally many thanks to the front desk staff. They accommodated every special request I made to make our 11th anniversary special: a beautiful bouquet upon arrival, recreating some special touches The Palms provided on our honeymoon and finally going out of their way to place us in our favorite building on premises. The Palms will be the only place we stay on Grace Bay, always. Thank you all very much!

Fantastic staff and service. All around beautiful place. 4++ stars. Arlean at the breakfast buffet was always on point and friendly. Do yourself a favor and stay here!!

Everything was top- notch! Most importantly, all the staff were super nice and welcoming! We loved Jane hosting at breakfast every morning!

The resort is stunning! Our room was fabulous, 5503, penthouse with a rooftop balcony. Great view of the ocean and the pool. Superb location. The room is a good size and very nice. Every detail is thought out and luxurious! The service is excellent and the staff is so friendly and welcoming. Jane at the breakfast buffet was the highlight each morning. All the staff are friendly from the landscapers, to pool workers, security and all parts of the resort you are greeted. We received superior service from the front desk, concierge, tour operator, store workers, waiters and waitresses! Our room was always cleaned early and any request made was quickly taken care of whether it was more ice or bottled water. The ocean is stunning and we had our lounges on the beach each day. Lunch at SiSi was great and cinco de mayo was a blast! Not a single complaint and highly recommend! The water is so turquoise blue, it looks fake!

The best experience! Wonderful food and wonderful staff. We were welcomed each morning by Jane and Colmelita at breakfast and they made us feel like family!