The West Bay Club

To say that this is an amazing resort is Like saying that the Mona Lisa is great work of art! This resort is beyond amazing! Exceptional staff! They go above and beyond for everything. Amazing suites! Crazy nice water park! Tons of water slides. Stuff to do for everyone!!! Restaurants have great food and again amazing staff!! Very helpful! And of course the Sesame Street characters are the icing on the cake! There's something to do for everyone and the resort is very close to the airport! Again another plus point and when you check in, everyone says "welcome home"! Which is awesome!! This place is home!

We spent the weekend at the West Bay Club for our 15th Wedding Anniversary, the service was impeccable from start to finish! From repairmen to servers, all staff greeted us with a smile and worked diligently. Servers were excellent, attending to our needs without having to be asked. Our room smelled clean and was spacious, it is one of the cleanest hotel rooms that we have stayed in. The food was delicious in all the restaurants we visited. We had a wonderful experience and would like to thank😊 everyone for their hospitality. Every one was welcoming and friendly. The hotel offers free bicycles that we used to make the 15 minute ride to Smith Reef and 5-7 minute ride to Coral Gardens Reef. Both reefs are excellent for snorkeling and close to the shoreline. The hotel also offers complimentary snorkel gear, if you should need it. We will return with our two children in the future and would highly recommend this hotel to anyone who asks. Absolutely amazing...

Yes...Turks and Caicos has the most amazing clear water, white sandy beaches, and island restaurants, but the West Bay Club staff makes our family's stay even more memorable each year!!! Katiusca, at the front desk, gave all of us a big hug upon arrival and when we departed the resort, plus she was extremely helpful throughout our vacation. Junior, Jonie, Rose, and Cindy were wonderful during each morning service at breakfast. Junior and Jonie always made an effort to serve us a little something special at our table. Thanks guys!😊 Christopher, one of the supervisors, even came over to talk with us. We made sure we told him how much we loved the staff at WBC, and it's one of the main reasons we keep returning each year. Charles, Wildly, Brian, Jeffery, Craig, and Reggie deserve a medal ( raise😊) or something for everything they do on the beach/pool areas. Those guys work so hard every day! Thank you again Charles for chatting with us, taking us out on the Hobie Cat ride, and for always making us feel extra special. Our Maid Service ladies, Floda and Moline, plus our Turndown Service ladies, Islende and Alexandra took such great care of us and we appreciate them making the room look brand new all of the time. I also want to thank Floda for supplying us with bed mattes and white slippers each night. We missed having Marie (last year's Turndown Service lady), but we were excited to see and talk with her for a while during our stay. We never got around to having Sean, the bartender make his famous "Druken Lobster" drink for us, but we hear it's amazing! Thank you Sean for stopping by though and chatting with us for a bit. That meant a lot. Again, we know most people come to the island to experience the turquoise water, white sandy beaches, and great restaurants throughout the island. However, our family gets to enjoy all of these wonderful things as well, but we also get to enjoy spending it with our new family at the West Bay Club. Thanks again for making our 4th vacation with you a wonderful one! -Jim, Linda, Chris, & Connor.

Don't pay heed to any negative reviews. The West Bay Club is top notch. The resort is impeccable.The resort's beach - exquisite. The staff is welcoming, friendly and helpful. The suite we had was very nice. No complaints. The grounds are manicured. Kayonn at the breakfast restaurant was so nice, she's a very special person and loves her job! I can't wait to return to the WBC. We rented a car and enjoyed going to different places for dinner. If you're on the fence to book here, don't hesitate. You will not be disappointed. I recommend these restaurants: Somewhere, Hemingway, Bugaloo's, Garam Masala.

Have traveled to Turks for past 5 years , have stayed at West Bay Club last two years and I cannot say enough about the property and staff. When we arrived at WBC this year , Kathy " who by the way has the warmest smile on the island" immediately recognized us from prior stay... steps out from her desk to hug both my wife and myself as if we were family ... Charles, Junior and Chris go above and beyond always and the character that epitomizes island culture is Sean.... The cleanliness of this property is unparalleled, and it is a great value.