Windsong Resort

Loved our experience at Pelago - the rooftop restaurant at Windsong on the Reef. Absolutely beautiful view and the ambiance was superb. My wife and I went for their Valentine's Day dinner package. It was pricey, but the food, service, and live music were all on point!

Incredible service from all staff but especially Aleah,Nellie, Horace and Ruth! Everyone was so helpful and friendly. The room was spacious and well furnished with a full kitchen. The grounds were beautiful. The food delicious and we loved the wine pairing dinner on the roof top. The only negative thing was the cost,SO expensive

Okay, maybe four-and-a-half stars instead of four. there is much to like about the Windsong resort. The location is ideal. Snorkeling is excellent immediately in front of the property. The grounds are nicely kept. The units are very close to the water an get a nice ocean breeze. Moreover, the units are well done and comfortable. They are nicely appointed with even a good supply of kitchen staples and gadgets. Front-desk staff are friendly and helpful. The only negative mark goes to the food service. There are three restaurants on the property, plus a grab-and-go place. All three - Pelago, the Dunes and JoJo's - are somewhat wanting. Menus are limited; food is quite average; and the service is often slow and indifferent. Some of the wait staff were quite friendly; others not so much. All of them seemed to lack training as to the basic rhythm and protocols of seating, offering water, taking orders, checking in, presenting a bill at the end of the meal, and so on. The food piece needs attention, but should be quite fixable. If that is improved, Windsong would be a fully wonderful, five-star place.

We traveled with one of our teenage daughters, looking for a relaxing and special place to celebrate a big birthday. We could not have asked for a more perfect place than Windsong on the Reef. The room was huge and the view was absolutely amazing. Food was to our liking. The beach was perfect, little trouble getting lounge chairs and the staff was quick with towels, snorkel gear, help with excursions and any other questions we had. The main reason we picked this resort was because of the reef right out the back door. Snorkeling a reef was a dream of our daughters. She got to do it multiple times and saw so many different kinds of fish and even a turtle. The reef is a national park and there is even underwater signage! The staff was so kind and helpful every step of the way. We would recommend Windsong to anyone!

Absolutely amazing staff, property, and food. I can’t rate it any higher. Only issue I could see is construction a few hundred yards away, mostly complete, but it was quiet for spring break week.