Windsong Resort

Windsong helped us make our Turks vacation a wonderful trip. The entire Windsong team was super attentive and friendly! It’s a very clean and well maintained property with a beautiful beach. Even though the winds kept the beach at red flag conditions for most of the week, we were able to do a little snorkeling; having a reef just off your beach is a great bonus. Since it was a little windy; we enjoyed catching the sunshine by the cabanas. The drink service was fantastic; Rashawn never let me get thirsty and always had a smile. When we dinned on property, the food and service was good. Overall a great experience.

This resort has so much potential but is lacking in a few areas. The room in the beachfront building was stunning. Brand new and everything was perfect. The grounds are immaculate and the chairs overlooking the beach were comfortable and beautiful. This part is truly 5 stars. The remaining of the resort is lacking - particularly the service. When we checked in our room was not ready which was fine but we got very little information about the resort. When our room was ready I left my family at the pool to get the key. The front desk staff does not seem to want to be there, you have to ask everything…. Barely any information provided. The very nice bellman told me a little on the way to my room but that was it. It was a cooler week and the pools were Freezing. No one was in them and management said they were heated. They were not so everyone was squeezing into the hot tubs. The restaurants are absolutely beautiful but the food was just ok. Cold food given at lunch, one of the specials menus was forgotten at dinner so we just ordered from the beach menu again and the food didn’t come out great or correct but our server was wonderful. We got more information from him than anyone else at the resort. The rooftop restaurant was also stunning but we were not in the mood for a 3 course dinner with our child. I think they would do better offering an al a cart menu. The breakfast is exactly what everyone says. A few muffins and cereal and fruit- which is also gone by 9am. We didn’t realize we had to sign anything because no one talked to us until we were leaving. And also didn’t know you could order breakfast sandwiches because again no one talked to us the entire 4 days we were there. Checkout felt like spring break. Suitcases in the lobby packed to the seems. Very hectic, I ordered a sandwich from the check in bar area and the women made me feel like I was putting her out. If they want this resort to feel like 5 star this needs to change.

We love this place. This was the third year in a row that we came back to this resort. We have always had a good experience. The new restaurant on top of the building was also a great addition.

Our stay at Windsong on the Reef was absolutely wonderful from start to finish. The resort is beautifully maintained, peaceful, and perfectly situated on a stunning stretch of Grace Bay. The water is crystal clear, the beach is pristine, and the overall atmosphere is relaxed yet refined. Our suite was immaculate, spacious, and very comfortable, with lovely views and thoughtful touches that made it feel like a true luxury getaway. The staff throughout the resort were warm, professional, and consistently attentive. We especially want to recognize our butler, Raheam, who provided truly outstanding and exceptional service during our entire stay. He anticipated our needs before we even had to ask, handled every detail seamlessly, and made us feel genuinely cared for. From arranging reservations and excursions to connecting us with a wonderful taxi driver, Raheem went above and beyond in every way. His kindness, professionalism, and attention to detail elevated our vacation from wonderful to unforgettable. If you are considering a stay in Turks and Caicos, Windsong on the Reef should be at the top of your list. We cannot wait to return!

Service for food is Slow they ignore you And u have to beg for clean towels. For the money it is NOT WORTH IT and don’t be fooled …you will regret it!!