Desire Pearl Resort & Spa

Desire pearl is a beautiful couples adult only resort. We have had the pleasure of visiting once every year since 2013. This year they made several upgrades to the resort adding a stunning out for amphitheater. But this isn't what keeps us coming back to desire pearl. We come back because the level of service and quality of care from the staff is unmatched. The majority of the staff has been there since we started coming here. Alexis welcomes us back by name and gets our bags to our room, the team of butler's Hector, vincent and Erick take care of every little detail we need from more toiletries stocked in our rooms, dinner arrangements, massage appointments and they all make a point to check in you daily to see if there is anything at all they can do. Carmen or house keeper keeps our room spotless. And Javier one of the grounds keepers will get you a fresh coconut in the morning. May gets you to your table at breakfast she is so very sweet, Oliver, josh, elalberto, emu take care of you while you while you are dining. Eddy (especially eddy), Louis Lugo, and Rosenberg are top notch bartenders truly there to make sure you feel special, coordinating activities all day you can count on Kia and Candace to keep you moving with their new team if play makers. We will continue to come to our see our second home and family many more times!

This resort is a shell of its former self. The ridiculous timeshare sales pressure is even more intense than before, if that's possible (we were told at check-in that our sales appointment was the next day!). The constant upselling just never stops. At the pool, you'll be asked (by the same people) every half hour or so if you want to sign up for spa services, cruises, etc. That's always been annoying but now it's even worse. Unfortunately, that's minor compared to everything else. Even if you're a regular guest and were there recently, the resort is under new management and they've destroyed it. A huge portion of the staff has been fired. Another reviewer talked about their birthday trip in February, and every name mentioned in the review has been fired. They are cutting costs (and therefore services) everywhere. Cuts in food costs and apparently firing the chef resulted in mostly disgusting food. Even the coffee, which used to be very good, is undrinkable now without adding flavoring. The new Melange entertainment area is beautiful, but because of the ridiculous chair placement, they've totally ruined the social aspect of theme nights. All of the chairs face forward in rows like a theater, so you're basically sitting there in costume not interacting with anyone else. In five years of visiting twice a year, we've probably been told two times by a couple that they're not coming back. That was the theme of this trip. People with yellow bands (first timers) were mostly never coming back and were disgusted that they spent this much money for this kind of service and quality. We'd already noticed a major lack of lifestyle participation in our last few trips, and on this trip more people wore bathing suits than not and there was no activity at the jacuzzi beds for the entire week. This is all very disappointing because we've loved Pearl, but new management/ownership has utterly destroyed it. Like so many others, we won't be back.

Had a great time. Food is good service is excellent. Pool. Was warm the ocean had a lot of sargosa grass washed up on it.So it was hard to get to the water.

My favorite place on Earth where we can relax and enjoy uninhibited fun! The workers have become like family and welcome us back with big smiles. Of course our favorites are Gabriel and Salina at the Spa. Leon and May are always super nice and personable during breakfast. Erik is by far our favorite butler and we can’t say enough about him except that I wish he were here in the states with us! Gilberto at Pearl is our favorite waiter because he treats us like family and makes sure we always have what we need. We love all the bartenders, they are all so kind and friendly. People here in the US could learn a lot from them on how to treat customers. The Pool attendants always make sure we have the chairs that we like, especially Horacio. I am really sad that Sam, our Sales rep, is no longer there. And I would like to see two things fixed, the jacuzzi bubbles and the pool filtration system. I see a lot of money going into the areas that the members don’t use much, like the new stage and the new Lobby area. I feel like the lobby was already beautiful and remodeling it was a waste of money. I also prefer the shows to be in the disco, it’s just more intimate. The shows were much better this time compared to November 2025. I’d like to see the music stay a little more sensual like before and less “Moon Palace”. We come there for the erotic vibe so if the shows are something my kids could watch then you’ve missed the boat. I should feel the need to cover my kids eyes if they were there and most of the shows in November weren’t sexy. Last week there was only one night that I thought needed an overhaul, so thank you!!!

My wife and I just returned from our first trip to Desire Pearl, and it absolutely lived up to the hype. This is a couples-only resort with great food, quality drinks, attentive staff, and friendly guests. The resort itself is relatively small, which means there’s always room at the pool and everything feels relaxed and personal. We had all of our meals at Aphrodite, and every experience there was outstanding. When you arrive, you’re greeted by the very pretty hostess May, who immediately makes you feel welcome and ensures your time there is enjoyable. For breakfast and lunch, Oliver was our waiter. He always had a big smile, great energy, and was ready to meet any request. In the evenings, Eduardo took care of us. He somehow manages to be everywhere at once while still making your experience feel personal and unhurried. We spent most of our time at the pool, and Gabi made sure our cups were never empty. She was attentive, friendly, and an absolute pleasure. I played a lot of pool volleyball, and having my arm twisted by the playmaker Jessica made joining in even more fun. Beyond the service, the resort itself has a beautiful “old world Mexico” charm, paired with excellent food and nightlife. It’s an ideal place for couples who are confident, comfortable in their relationship, and looking to elevate their vacation experience. We enjoyed ourselves so much that we’ve already booked our second trip back in June. We can’t wait to return.