Desire Pearl Resort & Spa

Wish the beach was cleaner for sure as all the seaweed or whatever they call it makes the not usable and smells terrible during the day. Rooms need some upgrading for sure, and communications about repairs should be addressed. Food was excellent, Service staff is great, the pool guys are attentive and wait stuff is great - Just need more wait staff around the pool. Yes, we will return becfause we love the atmosphere

Few things are more disappointing than watching a great place go downhill. In this case, new Desire ownership has placed a priority on overcharging guests while reducing services and food quality. After 15+ trips we finally had to hit the pause button. Rapidly increasing rates (1,000/nt) and a reduction of services have us scratching our heads. Paying that much and not being able to make decent dinner reservations, restaurants that close on random nights, not being able to get a decent spot by the pool, and generally being treated like we don't matter have left us no choice but to look elsewhere. Hopefully, management will realize you cannot overcharge AND under deliver and correct these new policies, but I am not optimistic.

Honestly - loved Desire and more than 18 trips since 2018. Usually 2x a year and even went 3x one year but our last two trips were very pricey and since we are not members we heard what was coming down the pike for non members when we were there in October! So now that the prices have been doubled - people who go and pay PREMIUM DOLLARS ARE TREATED LIKE DIRT!! Here is from a friend who just came back and sent this to me! "Hey girl - we were treated very poorly- I asked for a window seat at Pearl for breakfast and place was empty and was told no bc those are member only; accidentally got a purple towel one day and was asked to get up from my seat so it could be removed and replaced with a brown one! Not to mention can't reserve chairs for your visit now unless you're a member! Let's not forget - pay a fortune and NOT ALLOWED TO MAKE A RESERVATION AHEAD OF TIME! Members get late seatings at dinner or very early - that's if the restaurants are not closed due to low capacity! Mind you; I paid for my place and am a long term client- why would I put up with that?! " Which is EXACTLY WHY WE ARE NOT GOING IN 2026!! BEWARE and choose somewhere else until mgmt treats high paying non members fairly!

Amazing experience! The hotel by itself is already amazing, but the best part is the staff. Upon arrival, Nazario made our check-in very fast and welcoming. The playmakers, especially Kia and Tristan, make everything super fun and engaging. The staff at the pool (Miguel and Victor) always remembered our preferred location and did everything in their power to make us feel loved. We will be back for sure!

Graet place for clothing optional resort. Small and you get to know everyone quickly. Older resort but we'll maintained. Going again in February.