Garza Blanca Preserve Resort & Spa

I had an amazing experience at Garza Blanca. Everyone here was super friendly and helpful. My room was always nice and clean Thanks to Mariana. I love staying at Garza Blanca and I will definitely be coming back. The food is also really good here.

Be aware of the Garza Blanca time share danger! They will trick you and snatch you right at the airport in Puerto Vallarta. As you head towards the exit with your luggage, someone will guide you towards a counter with a few representatives waiting to catch victims. If it’s your first time navigating through this airport, you will not be suspecting anything and you will think that it is a required stop that has to do with your pre-arranged transfer to your hotel. My daughter and I were greeted by a woman by the name of Nary. She told us that she could offer us a very good price for a full day trip. All we needed to do was to attend a presentation at Garza Blanca the next morning, which included breakfast, and she would pick us up. When I asked if that was about a time share, she said that absolutely not. It was going to be for us to be able to see the beautiful resort and maybe consider spending a vacation there in the future. She charged us $ 100 for two tickets which I paid with a credit card. Nary then asked us to not disclose this trip to anyone at our hotel. I had already started to become very suspicious so, as soon as we arrived at our resort, I spoke with the front desk employee about this experience. They confirmed that it was going to be a time share presentation. I sent a message to Nary that I was aware of the scam and that we would not be going. I asked for my money back. Needless to say, she blocked me. This experience put me off ever considering staying at this resort. Unless you are already knowledgeable about these types of tricks, do not stop to speak with anyone on your way out of the airport, yes, not even “hola” and look straight for your transfer outside.

During our stay at Garza Blanca, we had the pleasure of being served by Roberto Gallardo, and he truly made our experience exceptional. Roberto was incredibly friendly and attentive from start to finish. Despite the intense July heat, he worked tirelessly, always checking to see if we needed more food or drinks and doing it all with a genuine smile. His kindness and professionalism stood out, and it was clear he takes great pride in his work. Thank you, Roberto, for your hard work and for going above and beyond to make our visit so enjoyable. Garza Blanca is lucky to have such a dedicated team member!

Giovanni was a great mixologist teacher (and makes a good old fashioned from scratch). Ronnie was great with the kayaking tour. Oscar and Tony kept us hydrated. Mario and Pablo are great servers at Blanca Blue. Trolley drivers on up. Amazing

Amazing food, the grounds are outstanding. All the staff so friendly and helpful. Housekeeping was excellent Mariana Lima did a fabulous job everyday keeping our room spotless