Garza Blanca Preserve Resort & Spa

This was our first time visiting Puerto Vallarta, and we had such an amazing experience staying at Garza Blanca Preserve. We had the chance to visit the Sanctuary Tower and we were blown away by how beautiful it is. A very special and heartfelt thank you to Giovany, the manager, who truly made our trip unforgettable. From the moment we met him, he went above and beyond to make sure we were always taken care of. He was consistently attentive, thoughtful, and genuinely invested in making our experience perfect. His level of service, professionalism, and kindness stood out and made us feel valued every single day. The rooftop pool at the Sanctuary Tower was absolutely breathtaking, with the most beautiful views and the food there was absolutely delicious. Efrain and Carlos provided exceptional service, making the experience even more enjoyable. At the Sanctuary lower pool, Miriam and Edson were fantastic and made sure we were comfortable at all times. Giovany also recommended Hiroshi restaurant, where we received outstanding service by Jaime and enjoyed incredible food. Erika, the restaurant manager was very friendly and attentive. We also want to recognize Juan at the beach for his excellent service and warm attitude. A special mention to Arturo, the trolley driver, who always greeted us with a smile and positive energy, it truly set the tone for our days. Overall, we had a wonderful experience and can’t wait to come back.

We had an absolutely fantastic stay at Garza Blanca Puerto Vallarta – truly one of the best resort experiences we’ve ever had. We travel extensively, typically 40–60 days a year, and have stayed at many high-end resorts around the world. Even with that in mind, this stay stood out as something truly special. A heartfelt thank you to Darinka Peña Joya, who went above and beyond to make our visit unforgettable. From the moment we reached out before arrival, she handled every detail with care and professionalism — arranging our restaurant reservations, organizing a seamless early check-in, and upgrading us to a stunning two-bedroom beachfront suite. We were celebrating our two-year anniversary of living in Mexico, and thanks to Darinka and the team, it genuinely felt like a special occasion from start to finish. The resort itself is breathtaking, with incredible ocean views, outstanding food (Hiroshi and the Korean BBQ Fire Table were highlights!), and a perfect balance of relaxation and luxury. What truly sets Garza Blanca apart, however, is the level of service — thoughtful, personal, and consistently one step ahead. Thank you again to Darinka and the entire team for such an amazing weekend. We will absolutely be back. — The Skov Family

Juan assisted us at the beach everyday and was outstanding. Really great experience.

We had such a great time thanks to Mario and Pablo. They were attentive in the best way always checking in with a smile, refilling our water before we even noticed it was low, and making sure we had everything we needed. Their positive attitude and professionalism really stood out. They turned a simple meal into a memorable experience.

The people were great! Good food!