May 16, 2017 for 3 nights for 2 adults.

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Garza Blanca Preserve Resort & Spa in Puerto Vallarta, Mexico

In the foothills of the Sierra Madre mountains, Garza Blanca Preserve Resort & Spa is nestled against the deep blue Pacific waters of Los Arcos Marine Park, some of the best snorkeling grounds in Mexico. Garza Blanca is thoughtfully built into its natural surroundings – its pair of rock-anchored infinity pools are spectacular – and a calendar of guided expeditions offer easy opportunities to wander afield. If the sun’s rays get too intense, replenish with a facial using Natura Bissé products, a Barcelona cult favorite.

Harness the healing properties of Kundalini yoga in a meditative class by a lagoon. Grab a kayak and paddle through the craggy rock formations of Los Arcos. Swim among tropical fish. Revive onshore with a glass of fresh-squeezed passion fruit juice (or one blended with a vintage Avión Silver tequila). Dine on blackened blue fin tuna in adobo negro with apple compote and piquillo pepper sauce.

Location of Garza Blanca Preserve Resort & Spa

Garza Blanca Preserve Resort & Spa
Carretera a Barra de Navidad Km. 7.5
Puerto Vallarta, Mexico

Nearest Airport: PVR

Amenities for Garza Blanca Preserve Resort & Spa

  • General Information
  • 48 Guest Rooms
  • Dining
  • Outdoor Dining
  • Private Dining
  • Restaurant
  • Wine Cellar
  • Bar
  • On-Site Amenities
  • Concierge
  • Spa Services
  • WiFi
  • High-Speed Internet Access
  • In-Room Amenities
  • CD Players
  • Direct Dial Telephones
  • DVD Players
  • Satellite Television
  • iPod Docks
  • Flat-Screen Televisions
  • Video Game System
  • Activities
  • Fishing
  • Hiking
  • Kayaking
  • Windsurfing
  • Scuba Diving
  • Snorkeling
  • Nearby
  • Shopping
  • Golf
  • Nightlife
  • Nature Reserve
  • Interests
  • Active & Adventure
  • All Inclusive
  • Beach
  • Cool Pools
  • Family
  • Food & Wine
  • Holiday
  • Honeymoons & Romance
  • Spa & Wellness

Reviews for Garza Blanca Preserve Resort & Spa

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

This was my 3rd trip to beautiful Puerto Vallarta. On previous trips I stayed at other properties and I was blown away with the level of service and quality of my experience. However, I never intended to stay at this property again. Service was erratic. And the consistency of the restaurants was nonexistent. On several occasions I felt as if I were the main character from the movie, The Sixth Sense. You know? Maybe they just could not see me. I was in the city with a group for a 5th Anniversary vow renewal. My traveling companion, a male and I shared a suite. I knew something was off when as we were checking in and being taken to our room the bell person only acknowledged and addressed my male companion. Inow a very over the top obvious way. After having a lovely first night dinner in Bokata Steakhouse, we decided to give it a try for breakfast. Big mistake! The food was brought to our table absolutely lukewarm to cold. My eggs were like rubber and they brought hash browns instead of the home fry style potatoes that I asked for. The server left them with us while he went to get what I ordered. THEY WERE STONE COLD. Earlier in the day while we were enjoying a little welcome pool party with the couple, friends and family service was amazing. Angel, the server took drino and food orders and kept checking on us. Two days later, I decided to lounge by the pool alone and I literally sat there in the exact same spot within view of the servers standing around the bar area for over an hour. Not a single server asked if I wanted anything. I started picking up the menu thinking I was sending a signal, "Hey hungry and thirsty guest here." And nothing. One even walked past and looked at me as I was holding up the menu. Finally I went to the bar and only then did one of the servers run out to ask if I wanted to order. After the fiasco of the first breakfast, I decided to give the other restaurant, Blanca Blue, a try. First time was perfect. I had the buffet (memories of Marival Residences). See my review of that place. But, I digress. The food on the buffet was hot and delicious. I was a happy girl. Soooo... I went back the next day. *sad face* The food was cold and service was blah. I had too ask for coffee twice, wasn't offered juice or other things that I noticed other guests being offered. But anyone can have a bad day. So I tried again the next day with the same results. Meanwhile, my traveling companion had given up on this restaurant after the first day because he said the food he ordered didn't taste good. On our last night we joined the anniversary couple for a final dinner at Bokata Steakhouse. Hoping to relive the glory of the first night. Alas, it wasn't to be. My companion and I ordered grilled salmon done medium well, asking that it lean more towards well. Same way we ordered the first night. When the food arrived, his was COLD. We pointed it out to the server. He took it back only to come running back with it a little later, with it HOT, but with no crispy outer surface or seasoning. And again, no attempt was made to offer me a second glass of wine. Finally we got the servers attention and ordered desserts. We decided to share an elaborate looking desert tree that we saw on our first night. It was a pottery tree with leaves that each held a small dessert bite. And one friend ordered the chocolate molten lava cake. On the way to the table the server dropped one of the little desserts off of the dessert tree. He proceeded to set it on our table with no explanation as to why one of the leaves was missing a dessert. Neither did he seek to replace it with another. When we asked him if he could give us an explanation of what the desserts were on the tree (the remaining ones), he sighed as if he was being punished and lusterly pointed to a few and mumbled, "tort, brownie, custard something another" before giving up on naming the remaining 5 little dessert bites. We gave up on eating 3/4 of it. He actually made a dessert, that had us oohing and awwing the first time we saw it, unappealing. Finally, we ended the evening with a bit of chauvinism. When the server brought our checks, my male companion handed over cash, I handed my Amex. The server looked at me and said, "I don't think we can take cash." My companion said, "I paid with cash the other night." Meanwhile, I'm trying to figure out why the server was looking at me. He leaves to process my card and returns handing it to my companion, calling him by my last name. Did the server really assume I, a black woman wouldn't have given him the Amex? Ugh! Oh, and I forgot to mention that on our final day at the pool and enormous branch with dead palm fronds fell from a tree into the pool narrowly missing several in our group. When the manager finally came over he simply shrugged. Yes, your guests were almost hit in the head by a 50 pound object falling from above and you did nothing! Final breakfast together, we go back to the scene of the previous night's disaster. I just want to eat a little have 2 cups of coffee and catch my flight. I wait to be offered more coffee...and I wait...finally I ask. And I wait...and I wait...and I wait. We notice the hostess standing near our table, my friend asks her. Finally I get a second cup of coffee. The server never returned with or without coffee! Now, here's the good. The view was beautiful. The Junior Suite was lovely. Hotel Mousai on the property also, where the couple stayed was amazing. And the sushi restaurant there was fabulous. But, I will not be staying at Garza Blanca again.

Ayana O - Richmond, Virginia

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Everything was perfect. The food is incredible (especially at Hiroshi's and at the Mossai rooftop pool). Service is incredible, very friendly staff. 3 pools, 2 with Jacuzzis, that are great fun. We took the all inclusive and we believe it's worth it as the prices in the restaurants are pretty expensive and there isn't anything else around the hotel. Best thing for sure is the hammock in the room's balcony, we never thought a hammock can be this comfortable, even for 2 people at the same time! Overall great experience, wouldn't change a thing :)

NoamHorenczyk - Giv'atayim, Israel

TripAdvisor Traveler Review Rating Reviewed 2 days ago

There are many nice things about this hotel but there were a series of service issues that dampened our enthusiasm. We did talk with management twice and they sent a bottle of champagne and strawberries, but they should have said they will do more to rectify these issues. The issues included: include ordering ice and not receiving it – not just once but twice and even after personally speaking with a manager who assured us that we would get ice, a wedding reception with music so loud that one couldn’t possibly sleep even with earplugs and that went until 11PM rather than ending at the “quiet hour” of 10PM, and the concierge who forgot to make our dinner reservation. A luxury resort shouldn’t have this many service issues.

K12345 - San Francisco

TripAdvisor Traveler Review Rating Reviewed 3 days ago

My boyfriend and I stayed in Garza Blanca in December 2016. This was truly a luxury hotel! Hotel/grounds: The hotel is made up of various buildings, the older ones are closer to the beach and the newer, more elegant buildings are further uphill. We stayed in a junior suit up the hill and loved it. The room was very large, and the balcony which overlooked the ocean was beautiful (we were on the 9th floor). Every night we purchased a fancy bottle of wine from a local store and watched the sun set from our balcony. Note: There is a road that separates the lobby from the buildings up the hill and in the morning (~9-10am) the noise from that road can be loud. There is a trolley that runs every 10 minutes or so between the buildings to take guests down to the main lobby. It was very useful. The route to walk down the hill is also nice as it goes through the grounds and guests can see a bit more of the property. We travelled in early December (before Christmas break) so the hotel was fairly, empty and there were no children around which was great! The last two days of our stay did overlapped with Christmas break so there were children splashing in the pools and making noise. There is an adults only building (the Musai), though it was more expensive. Food: We did not opt for the all-inclusive option because it was very expensive, we are not huge cocktail drinkers, and normally all-inclusive food is bad. We did eat one meal at each of the restaurants (except the steakhouse) during our stay, and the food each time was excellent!! Additionally, any drink that I ordered from the hotel restaurants or bars was made very well. I’d recommend the all-inclusive if you are a foodie, or will be eating/drinking a lot at the hotel. Pool/beach: Each building has its own infinity pool and each pool was beautiful. The Musai’s pool was the best but it is restricted to Musai guests. Since it was the low season, the staff let me use it in the morning while by boyfriend was at the gym even though we were not staying in that building. There is free coffee/tea/fresh juices at the pool bars in the morning too. The beach was not very nice unfortunately. It was very small which is great if you have children or if you want an exclusive beach, but it was also incredibly rocky due to the partial collapse of their retaining wall. I assume they will clean it up at some point. The sand was white which looked pretty. We drove to Sayulita and surrounding areas for beach fun. Surrounding areas: My boyfriend is Mexican so we rented a car and drove to surrounding areas to tour and dine. The downtown area wasn’t dangerous (however, we blended in with the locals so perhaps that’s why we received good deals and weren’t hassled). There were a lot of wonderful restaurants downtown that were clean and very tasty. The driving was a bit scary though because no one seemed to respect the traffic laws. There is a bus route that other guests used with ease. Miscellaneous: The time share presentation is much longer than 90min, however, I haggled enough that they gave us $75 USD, two free tickets to Islas Marietas, and free tickets to Cirque Du Soleil + candlelight dinner on a private island which was fantastic! The free kayaking excursion delivered by the hotel is also worthwhile! There was also a turtle release one evening but we were not available to attend.

CanMaple - Toronto, Canada

TripAdvisor Traveler Review Rating Reviewed 5 days ago

The room and the pools were very nice. However the hotel did not honor the "free breakfast" deal offered on their website. We enjoyed are stay but the room only option does make you feel like an outsider.


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