Garza Blanca Preserve Resort & Spa

Thank you to all the employees for their incredible service at Blanca Blue, especially: Omar, Alexis, Pablo, Ronaldo, Javier U, Carmen & Eleaine! The food was AMAZINGGG, the rooms were clean and spacious (tv didn’t work tho), the pool was big and clean. Private beach was great. The trolley service was a plus to get to the upper property. Everything was perfect except for all the mosquito bites =| We will definitely return =)

Warning about booking with the hotel directly! I booked a one-week stay at Garza Blanca via Expedia. After booking, the hotel messaged me that there was an issue with my form of payment, and to call them. When I called Garza Blanca, they said my payment was fine (they did not have my Visa number, Expedia has that), but they offered me a much better deal than I had with Expedia. Unfortunately, I took them up on that, left a significant deposit and cancelled Expedia. Unfortunately I had to cancel my trip and requested a refund. First of all, it was very difficult to cancel my booking because the hotel said only the reservation agent who made my reservation could cancel it. So that took a few more days to work out, and they finally sent me an email confirming the cancellation. However, it's been three weeks now, and they have not credited funds to my Visa and will not provide a transaction receipt showing the funds going back to my Visa. They have not answered any of my emails and give me the run around each time I call, saying the person who can help me is not in at the moment. So, I continue to get the runaround, and my Visa deposit of US$4,600 is still not returned. It is very frustrating, and I am becoming concerned about why my deposit has not been returned yet!

This place was amazing--spacious rooms and great service. I am not a sit by the pool sort of person, but this place made it the exception. The pool overlooks the ocean. Food was excellent and definitely recommend to purchase the all-inclusive option. The Blanca Blue buffet ranks as one of the best I have ever had in my life.

Our stay at Garza Blanca was above exceptional. This is our second time to go to this resort and we will be back for many more trips. Every part of this resort is perfection! The food is amazing, the activities are fabulous, the drinks are delightful. Each of the servers remember us from year to year and we fill they are truly our friends/family! A special shoutout to Gio; he made a connection with our grandson that he will always remember! So thankful we found this forever vacation spot!!

I had the best time!!! This is my favorite place ever!! If I had to choose the best part of my trip I’d say the service from Gio at bocados restaurant!! He was the sweetest and made the trip amazing!!! Will definitely be coming coming back