May 20, 2017 for 3 nights for 2 adults.
Garza Blanca Preserve Resort & Spa in Puerto Vallarta, Mexico
In the foothills of the Sierra Madre mountains, Garza Blanca Preserve Resort & Spa is nestled against the deep blue Pacific waters of Los Arcos Marine Park, some of the best snorkeling grounds in Mexico. Garza Blanca is thoughtfully built into its natural surroundings – its pair of rock-anchored infinity pools are spectacular – and a calendar of guided expeditions offer easy opportunities to wander afield. If the sun’s rays get too intense, replenish with a facial using Natura Bissé products, a Barcelona cult favorite.
Harness the healing properties of Kundalini yoga in a meditative class by a lagoon. Grab a kayak and paddle through the craggy rock formations of Los Arcos. Swim among tropical fish. Revive onshore with a glass of fresh-squeezed passion fruit juice (or one blended with a vintage Avión Silver tequila). Dine on blackened blue fin tuna in adobo negro with apple compote and piquillo pepper sauce.
Location of Garza Blanca Preserve Resort & Spa
Nearest Airport: PVR
Amenities for Garza Blanca Preserve Resort & Spa
- General Information
- 48 Guest Rooms
- Outdoor Dining
- Private Dining
- Wine Cellar
- On-Site Amenities
- Spa Services
- High-Speed Internet Access
- In-Room Amenities
- CD Players
- Direct Dial Telephones
- DVD Players
- Satellite Television
- iPod Docks
- Flat-Screen Televisions
- Video Game System
- Scuba Diving
- Nature Reserve
- Active & Adventure
- All Inclusive
- Cool Pools
- Food & Wine
- Honeymoons & Romance
- Spa & Wellness
Reviews for Garza Blanca Preserve Resort & Spa
The wife and I are back from our week-long visit to Garza Blanca. This was our second visit (we went for the first time last year and LOVED it). This visit, while still good, wasnâ€™t great for several reasons. Be patient guys, this is a bit long. Our check-in was fine. Jeanie was wonderful and engaging, although she put the hard sale on for a timeshare tour which we declined. We learned from our trip last year that while the discounted massages were wonderful, the time suck for something we were never interested in wasnâ€™t worth itâ€”especially when the 90-minute time given turned into three hours! Our suite, the panoramic junior suite, was wonderful. We had a higher floor than last year, perfect for the beautiful sweeping view of Banderas Bay and the rest of the resort. Okay, letâ€™s get to what changed from last year for us. Housekeeping While housekeeping was fine, they were far from consistent. One day we didnâ€™t get washcloths, the next day there were no hand towels. The service was a bit uneven. Not bad mind you, just a bit uneven. We ordered room service one morning, and it took them all day to pick up our table after we called immediately after finishing. Good service, not great. Dinner Reservations It wasnâ€™t easy making dinner reservations, at least not as easy as last year. We both figured it was because of the amount of people at the resort during this time of the year. Last year, we were fortunate to have a resort with less visitors. This year our anniversary fell on a holiday and more families were there. It was crowded, not a fault of Garza, just a fact. The Beach Because there were so many people, there was less space at the beach. Again, no fault of Garza. It just altered our experience. What was a little odd though was this year, the resort had music blaring from speakers and musicians playing on the beach. Some might think this was a nice touch, we just felt it was a bit odd. We love relaxing at the beach, but we couldnâ€™t really do that this year because of this. The Food The food, overall was good. We missed the full breakfast buffet at Bocado though. They just had the continental buffet. That was a bummer, especially because the wife isnâ€™t a fan of continental and was looking forward to the eggs from last year. Dinners at Blanca Blue were good although, the dinner menu could use with a little variety from night to night. The star of the restaurants was Hiroshi. My goodness, did they deliver. We went twice during our stay, but we probably should have gone every day! We enjoyed the salmon and risotto, sushi rolls and the shrimp popcorn. Simply amazing. The green tea ice cream and miso crĂ¨me brulee were just delicious. Perfect desserts. The service was phenomenal. Hiroshi rocks! Francisco, the manager at Hiroshi and his staffâ€”including Irving are superstars. All in all, it was another good trip. This year gets 4 stars out of 5. Garza is a stunning resort and I recommend it to anyone going to PV. We would like to say thank you to Jeanie, Francisco, Lopez, Salvadore, Irving, Umberto, Esteban, Sophia and the rest of the staff for their hard work.
Matthew W - Lawrenceville, Georgia, United States
Beautiful tower 4 room with a view of Los Arcos! Nice dinner at Blanca Blue, the catch of the day was delicious! Went for a pretty intense guided hike to a refreshing waterfall swim. Great poolside bar and snack service from Jose Miguel who even remembered our drink order the second day. Nothing is perfect, breakfast at Boca was very disappointing, but the grounds are well maintained, the staff is friendly and the view of the sunset are breathtaking.
patti_mills24 - San Francisco, California
Traveled here with three adults and my two young kids 7 and 9 years old. First time in town. Loved the resort. Stayed uphill about 500 yards from beach in new towers, panoramic views. Incredibly nice two bedroom suite, with jacuzzi on veranda, large rooms with living room and dining room and kitchen, Very clean and modern, great views ocean and city. Restaurants were very good, very fast service, good prices IMHO. Super pools at beach and at also my section of resort for my kids. other kids to play with. We skipped the sales pitch for time share and were not bothered for doing so. Rented car at airport, ver useful getting into town for some meals and tours and driving to Botanical gardens, remember you have to but third party liability insurance in Mexico if you rent about 11-17$ per day, cheaper is you buy before arriving at airport, really can't avoid, see trip advisor section on renting in Mexico. Also enjoyed Le Cliff restaurant on coast for additional cost, about 10 mins away. Used kayaks and SUPS at G Blanca beach which are included.,. No real bodysurfing at resort beach but can get to waves short drive or bus away (about 1/4 mile in each direction). I would stay here again.
robert13131313 - Washington DC, District of Columbia
This was my 3rd trip to beautiful Puerto Vallarta. On previous trips I stayed at other properties and I was blown away with the level of service and quality of my experience. However, I never intended to stay at this property again. Service was erratic. And the consistency of the restaurants was nonexistent. On several occasions I felt as if I were the main character from the movie, The Sixth Sense. You know? Maybe they just could not see me. I was in the city with a group for a 5th Anniversary vow renewal. My traveling companion, a male and I shared a suite. I knew something was off when as we were checking in and being taken to our room the bell person only acknowledged and addressed my male companion. Inow a very over the top obvious way. After having a lovely first night dinner in Bokata Steakhouse, we decided to give it a try for breakfast. Big mistake! The food was brought to our table absolutely lukewarm to cold. My eggs were like rubber and they brought hash browns instead of the home fry style potatoes that I asked for. The server left them with us while he went to get what I ordered. THEY WERE STONE COLD. Earlier in the day while we were enjoying a little welcome pool party with the couple, friends and family service was amazing. Angel, the server took drino and food orders and kept checking on us. Two days later, I decided to lounge by the pool alone and I literally sat there in the exact same spot within view of the servers standing around the bar area for over an hour. Not a single server asked if I wanted anything. I started picking up the menu thinking I was sending a signal, "Hey hungry and thirsty guest here." And nothing. One even walked past and looked at me as I was holding up the menu. Finally I went to the bar and only then did one of the servers run out to ask if I wanted to order. After the fiasco of the first breakfast, I decided to give the other restaurant, Blanca Blue, a try. First time was perfect. I had the buffet (memories of Marival Residences). See my review of that place. But, I digress. The food on the buffet was hot and delicious. I was a happy girl. Soooo... I went back the next day. *sad face* The food was cold and service was blah. I had too ask for coffee twice, wasn't offered juice or other things that I noticed other guests being offered. But anyone can have a bad day. So I tried again the next day with the same results. Meanwhile, my traveling companion had given up on this restaurant after the first day because he said the food he ordered didn't taste good. On our last night we joined the anniversary couple for a final dinner at Bokata Steakhouse. Hoping to relive the glory of the first night. Alas, it wasn't to be. My companion and I ordered grilled salmon done medium well, asking that it lean more towards well. Same way we ordered the first night. When the food arrived, his was COLD. We pointed it out to the server. He took it back only to come running back with it a little later, with it HOT, but with no crispy outer surface or seasoning. And again, no attempt was made to offer me a second glass of wine. Finally we got the servers attention and ordered desserts. We decided to share an elaborate looking desert tree that we saw on our first night. It was a pottery tree with leaves that each held a small dessert bite. And one friend ordered the chocolate molten lava cake. On the way to the table the server dropped one of the little desserts off of the dessert tree. He proceeded to set it on our table with no explanation as to why one of the leaves was missing a dessert. Neither did he seek to replace it with another. When we asked him if he could give us an explanation of what the desserts were on the tree (the remaining ones), he sighed as if he was being punished and lusterly pointed to a few and mumbled, "tort, brownie, custard something another" before giving up on naming the remaining 5 little dessert bites. We gave up on eating 3/4 of it. He actually made a dessert, that had us oohing and awwing the first time we saw it, unappealing. Finally, we ended the evening with a bit of chauvinism. When the server brought our checks, my male companion handed over cash, I handed my Amex. The server looked at me and said, "I don't think we can take cash." My companion said, "I paid with cash the other night." Meanwhile, I'm trying to figure out why the server was looking at me. He leaves to process my card and returns handing it to my companion, calling him by my last name. Did the server really assume I, a black woman wouldn't have given him the Amex? Ugh! Oh, and I forgot to mention that on our final day at the pool and enormous branch with dead palm fronds fell from a tree into the pool narrowly missing several in our group. When the manager finally came over he simply shrugged. Yes, your guests were almost hit in the head by a 50 pound object falling from above and you did nothing! Final breakfast together, we go back to the scene of the previous night's disaster. I just want to eat a little have 2 cups of coffee and catch my flight. I wait to be offered more coffee...and I wait...finally I ask. And I wait...and I wait...and I wait. We notice the hostess standing near our table, my friend asks her. Finally I get a second cup of coffee. The server never returned with or without coffee! Now, here's the good. The view was beautiful. The Junior Suite was lovely. Hotel Mousai on the property also, where the couple stayed was amazing. And the sushi restaurant there was fabulous. But, I will not be staying at Garza Blanca again.
Ayana O - Richmond, Virginia
Everything was perfect. The food is incredible (especially at Hiroshi's and at the Mossai rooftop pool). Service is incredible, very friendly staff. 3 pools, 2 with Jacuzzis, that are great fun. We took the all inclusive and we believe it's worth it as the prices in the restaurants are pretty expensive and there isn't anything else around the hotel. Best thing for sure is the hammock in the room's balcony, we never thought a hammock can be this comfortable, even for 2 people at the same time! Overall great experience, wouldn't change a thing :)
NoamHorenczyk - Giv'atayim, Israel