Garza Blanca Preserve Resort & Spa

Our stay at Garza Blanca was above exceptional. This is our second time to go to this resort and we will be back for many more trips. Every part of this resort is perfection! The food is amazing, the activities are fabulous, the drinks are delightful. Each of the servers remember us from year to year and we fill they are truly our friends/family! A special shoutout to Gio; he made a connection with our grandson that he will always remember! So thankful we found this forever vacation spot!!

I had the best time!!! This is my favorite place ever!! If I had to choose the best part of my trip I’d say the service from Gio at bocados restaurant!! He was the sweetest and made the trip amazing!!! Will definitely be coming coming back

Gio Arthur was fabulous when we had him as a server and was so sweet to my son! He bonded with all of us and loves talking about soccer! We will be coming back every year! He went and got my kiddo his favorite soccer players jersey! I love that!!

Blanca Blue had the most amazing service and food. Capitán Elaine, Mario, Omar, and Pablo were always very attentive and made sure our breakfast dining experience was perfect each time.

Our family's humble review of Garza Blanca Puerto Vallarta. I rarely review on TripAdvisor, you can also find my reviews on Google. I'm a nurse and a mom from Montana with Celiac. As you can imagine, being able to enjoy meals during an all-inclusive vacation is important. We traveled to Garza Blanca Preserve with a group of eight, two of us being celiac. Every restaurant had multiple gluten free options that were clearly marked on the menus. The breakfast buffets and lunch options and room service also had gluten-free options that were more than enough. We ate very well and never got "glutened". Staff was extremely knowledgeable and friendly when it came to our dietary restrictions. If you're planning on coming here, make sure you call in advance to get the reservations you want, the restaurants on site are all amazing, both at Garza Blanca and Moussai. Every restaurant was able to handle our group of eight with ease. Every server we encountered was a joy to have. I would describe the restaurant staff as genuinely pleasant, friendly, knowledgeable and professional. The service we received was beyond our expectations. We had read a few reviews the week prior to coming that were negative against the staff and some of the construction nearby. To address the construction crtisism, we were in Tower 4 on the 10th floor. There was construction adjacent to us, on a new tower that went from sharply at 8:00 a.m. to about 5:00 p.m., sometimes ending earlier. We were never bothered by the construction noise, our mornings on our balcony were peaceful, any given morning we were usually out of our room by 9:00 a.m. to enjoy our day. The construction on the tower could not be heard at any pool or on the beach. When we were back in our room throughout the day, we were never bothered by the construction next door. In the evenings you could only hear the faint sounds of the frogs and birds in the preserve. There is some construction work being done near the beach. It was never a bother for us when we were enjoying the ocean or lounging on the beach in the afternoon. All the smiles we received while we were there were genuine. Our concierge "Moon", was beyond helpful, not only did she schedule a kayak trip for us, she set us up with a sunset boat cruise and snorkeling with bioluminescence. She randomly would check on us and make suggestions, she was never pushy and always prompt. When we had excursions off the resort, transportation was a breeze and set up by the staff there. Our room was clean and stocked, infact, the whole resort was clean. On our walks, everyone we passed always greeted us with a smile and a buenos dias or buenos tardes. There was not one single negative interaction that we experienced or witnessed. All our Trolley drivers on campus were also exceptional. I would like to send a huge shout out to Angel. Every time we were in the trolley with Angel, he seemed to go above and beyond for the guests he was transporting. He always made a human connection. There was one specific incidence on our last day with a young man in a wheelchair, and maybe I'm partial because I am a nurse, but his ability to handle that situation, make sure the young man was on the trolley safely, and that there was staff available to help the wheelchair get off the trolley was something that I don't often experience here in the United States. He did this all with poise never calling any extra attention to the young man or his family. He truly lives up to his name. We thoroughly enjoyed our 6 days at Garza Blanca Preserve in Puerto Vallarta. There was so much to do even in the off-season, it was humid and there was morning or evening rain drizzles but nothing that kept us from having an amazing experience. We would love to be back to experience more.