Garza Blanca Preserve Resort & Spa

We came here with a group of friends, 19 total people, with kids. Ericka, Arturo, and Elane took special care of our large group. Arturo was specially around and available to accommodate our group. Thank you to Arturo and staff.

We had an incredible holiday with the whole family of 15 at Garza Blanca. Ron, and Salvador were fun activities people. Rigoberto and Omar were incredible with their poolside service and attention. Jose, head of our Butler team, made sure all of our needs were met. Almendra in housekeeping could not have been better! Can’t wait to return again next year!

Beautiful location and the water is so clear. It was a relaxing stay to start my trip. The spa is amazing and everyone should try the Hydro Therapy at the spa! The rooms are very comfortable. I had a corner studio with a large balcony and spent time in the hammock! Lunch and dinner at Aquazul & Blanca Blue was always good. Rosa (housekeeping) was outstanding and greeted me every morning and had a warm smile. That was a great way to start each day! She took great care of the room and provided outstanding service! Thank you Rosa!!!

Extremely disappointing experience. We paid $1,900 for one night all-inclusive, only to be charged for breakfast the next morning!! Management claimed that “all-inclusive” only applies to the day of arrival, which is completely unreasonable. This felt misleading and petty. There are many beautiful resorts in Puerto Vallarta—this is not one I would recommend. Very disappointing as they try to extort you right before leaving the property!

Well the Garza is a very nice resort. Some call it a hotel but it’s much more than that. I did like our assigned room because it was large with a huge walk-in closet for our clothes and shoes. The room was tastefully decorated with earthen ochre colors. We had a nice balcony with a hammock and 2 chairs and a table overlooking Banderas Bay. They have a nice pool especially for the children because it has fountains shooting water up on the far end of the main pool, but I must add that it is a small pool for the size of the resort and there were a lot of children. I am always amazed by parents who bring their children all the way down to Mexico. This resort is literally at the base of the mountains with very few areas with fauna around. It’s squeezed between the road and the ocean. We did have the opportunity to use the pools at the Mousai Hotel and let me tell you it is NICE! It is located on the top floor and the view from up there is killer. A wonderful spot to view the sunset. The TerraLuna gardens is beautiful and well maintained and landscaped. Took many pictures there. The food was delicious at all the restaurants. Overall this place is a very good choice to vacation but very little beach. There are large boulders placed out in the water to form a small cove area and it really breaks down the rollers that come ashore but there is no strolling down the beach for a walk and that’s the only drawback. BTW we Ubered into town which I recommend because it’s 1/3 the price of a taxi and the pickup vehicles are usually nicer than the cabs.