Garza Blanca Preserve Resort & Spa

I spent five weeks at Garza Blanca, Puerto Vallarta. Three weeks solo and two with my daughter in a beach unit. In the early morning and evening, we sat on the private balcony of our suite watching activities in and around the Banderas Bay. We saw a humpback whale quietly feeding, blowing his spout and splashing his tail and pelicans dive bombing for fish with frigates soaring overhead and the most amazing sunsets. Days we spent in a cabana on the beach getting treated like royalty by the friendly staff. A special thank you to the butler team (in alphabetical order): Antonio, Felipe, Jose, Roberto, Victor, Zuno. And our wonderful housekeeper who kept our suite spotless: Araceli. And to Jasmine who led us on a snorkelling tour. The poolside serving staff were wonderful and made me feel at home. Just a few of the people who always greeted me with a friendly smile and knew my name: Tony, Ivan, Oscar, Salvador, Mike, Tito, and, of course, Xavier who gave us colourful flowers to tuck into our hair. (There are many more great staff.) Also a thank you to the concierge staff especially Jessica and Karla. Look forward to seeing you all again in May.

The rooms in tower 5 were spectacular Service was impeccable especially Jaime Gustavo, our friendly professional waiter. Evelyn the concierge was particularly helpful. Highly recommend

This was our first trip, and it could not have been any better. All the staff are extremely professional and very nice. 10/10 to our housekeeper Ms. Blanca Guzmen. Highly recommend the all inclusive stay.

Hotel is very pricy and far from luxurious. Ocean front rooms are so noisy and outdated. Very busy highway is just few metres behind the beach, pool and ocean front buildings. Beach was under construction all the time during our stay so we could watch trucks moving the rocks all day long. Only two restaurants for the families. Very slaw check in, almoust an hour. Chech out fast but they told us that we would not be charged for the damage deposit but they charged us even before our check out and for no reason. When I tried to contact them and to talk to the manager, nobody answered the call. You have to pay 10000 pesos what is almoust 800 CAD at the check in and they charged us during our stay. Person who checked us out said that there wouldn’t be any charge on the credit card but it was.

The best stay ever. The staff was amazing and the food was delicious. Mario, Ronaldo, and Jorge took care of us at Blanca Blue! Roberto made our pool experience super fun!