Garza Blanca Preserve Resort & Spa

The service was impeccable. Thoroughly enjoyed all of the personnel that attended to us. The food at the poolside (especially the red snapper and grilled vegetables which was a fresh catch every day) was her favorite and we ordered it often for lunch. We did, however, book a three bedroom suite through the GarzaBlanca elite concierge service, and the pictures that were shown with our confirmation email was of the newer location. That was not the location that they put us in and there was no mention of that when we were booking. When we checked in, we were given the more dated, older suite . This was disappointing.

One word - simply amazing!!! I have been looking for “the spot” for family friendly vacation, and I found it. I stayed at Garza Blanca Resort and Spa in Puerta Vallarta, specifically stayed at the Santuary. My experience started with Alan, over the telephone reservation - I had called to verify some of their amenities- which was the kids club and babysitting/ childcare. Alan nicely confirmed and provided the information to me -that they provide well trained and experienced nanny at an affordable price ($20 for 1 kid and $35 for 2). And the kids club take kids from 4-12 but since mine were younger- they could go there with an adult/nanny. Alan then offered to book my reservation, and his rate was much more affordable than the Amex app. I had also arranged round trip airport pickup up, and that too was very affordable. Overall, The booking process was great! From the telephonic booking process, to the timely airport pickup, then the hotel. Wow - the most beautiful sight I have ever seen - the combination of the beautiful mountain and the ocean- gives this hotel the most relaxing and luxurious touch. Everything was inclusive, And the food was not buffet style. there were several restaurants - Japanese, Mexican, and the steakhouse and others you can eat at, and the food was really good. The next day, I went to the kids club and spoke with the manager - Nancy, to book our nanny. Nancy was very welcoming and accommodating. She booked us a nanny for the very next day, and she stayed in touch with me during my stay through text and calls. The kids club itself was super cute, giving off a very warm feeling. During our stay, Ms. Shary and Ms. Meeyrah cared for my daughters - both were very experienced, certified and overall wonderful with my daughters. Ms Meeyrah spent the most time with the girls - from day 2 - she knew at the back of her hand the girls routine - I was blown away by her professionalism, efficiency, and her warm caring and loving nature. At multiple occasions, she suggested going elsewhere eg.. the kid pool, kids club or going to the restaurant so I can have some time to myself - and I enjoyed my alone time very much. My daughters and I have such a wonderful time, and we cannot wait to be back. This was a vacation made in Heaven!!

We had a great relaxing vacation in the Garza Blanca and definitely will return in the future. They have an exceptional service and staff. The food is great, all facilities are clean. Special thank you to the staff of Blanca Blue, who provided an exceptional service during all our breakfasts and lunches.

Garza Blanca has given our family and friends three truly unforgettable vacations, and we just returned home feeling more grateful than ever. We truly couldn’t love it more. During our stay, the town experienced some unexpected and unsettling situations, but the extraordinary staff, the resort’s location, and its thoughtful layout made us feel completely cared for every step of the way. We always had plenty of food and fresh water, and the team worked tirelessly to ensure every guest felt safe, comfortable, and supported. Their dedication did not go unnoticed. The resort itself is stunning, and the food is both abundant and absolutely delicious. With so many dining options, there’s always something new to enjoy. The rooms are clean, spacious, and beautifully appointed with everything you could possibly need for a relaxing stay. We would especially love to thank the incredible Bocados team — Nestor, Elaine, Antonio, Alan, Marco, Arturo, Javier, and Carmen — who worked seamlessly and never missed a beat all week long. The upper pool team was equally wonderful (Juan is fantastic!). There are so many names I wish I would have taken down - everyone we met was so kind. We are already looking forward to our next visit!

We were here during the recent turmoil and shelter in place. The staff did an outstanding job adjusting . This resort food was excellent. The staff is unbelievable and the sanctuary Gardens are incredible.. We would definitely come back and highly recommend your consideration.