Garza Blanca Preserve Resort & Spa

Terrible experience to cancel reservation. Went through numerous people. Emails still getting charged. Need clarity on website.

My wife and I decided to celebrate our 40-year anniversary at Garza Blanca on the recommendation of a friend (who travels all over the world and said this was her favorite place) and we were not disappointed! The accommodations and staff are first-class. You can tell that a lot of thought and care was put into the quality of everything and the training of the staff - speaking of which, a big shout out to Jorge, Mario, and Alexis at the Blanca Blue; best place to have breakfast!

Garza Blanca was fantastic! The staff was so kind and accommodating, especially Erika, Arturo, and Mariana. The food was fantastic and the ambiance was perfect. Such a relaxing trip.

1: Ordered salad for room service; received no utensils no forks; they said they'll send some up; it never arrived. 2: Called twice to report the water leakage in the shower, water being wasted and the sound of dripping water unsettling; they never came to fix it. 3: Called for taxi in tour four; it never arrived; they forgot all about it and we almost missed our reservation. 4: Rowdy neighbors. 5: The patio door would not open, they came and fix it; hopefully it will work tomorrow. Been coming to this wonderful hotel for past 10 years and unfortunately this will be our last time.

Garza Blanca has now topped the charts for our favorite all-inclusive resort in Mexico! We have been traveling to Mexico for 12+ years and between the spectacular views & sunsets, amazing food at every restaurant, top notch service that was a step above any other resort, ability to swim in the ocean, multiple pools overlooking the ocean, the extra activities, and all the personal touches everyone showed us made it the best week of vacation! Salvador made us feel like family for a week, taking notice of what we needed before we did & sharing stories. Mike & Tito were fun to hike with to the waterfall (wear water shoes) & our kids loved some of the little activities like playing cards & making ceviche they offered. Rod always checked in on us at the pool with a big smile and was super kind. We enjoyed kayaking & snorkeling with Ronny & Sergio leading the way. It was the first time our tween/teen boys snorkeled & my husband & I agreed that we saw more fish in PV, including a turtle & sting ray, than we did in Hawaii. I would highly recommend it, and it’s free! The food at all-inclusives have never really been that great in our experience, but boy did Garza Blanca prove that wrong. From breakfast at Bocados looking out at the ocean to lunch by the pool to all the delicious dinners, we felt the chefs did amazing. There were so many special touches that felt hand-crafted. Our favorite dinners included steaks at Bocados with Ricardo. He hand-crafted Cesar salads & Mexican hot chocolate for us and made us feel special. Bocados steak house could rival some of our favorite steakhouses in Denver. It really felt we were at a 5star steakhouse & not an all-inclusive. My husband & I also enjoyed a date night dinner at Dao (adults only). My husband said it was the best General Taos chicken he’s had. We also loved the beef gyoza, crab wontons, chefs noodles with pork & green tea brûlée! Adriana was spot on with her suggestions. And lastly our dinners with Jose at Blanca Blue had our favorite roasted corn soup, table-made guacamole, pastor melted cheese, short ribs, salmon & so much more. We were so impressed by the service we received we have to return.