Villa Premiere Boutique Hotel & Romantic Getaway

The entire staff is fantastic. Make sure you find Paul at the pool, he will help you with whatever you need. Couldn’t recommend more.

Crafty and creative but deceptive marketing — “mini bar” with no alcohol should not be described as a bar, “aroma experience” was nothing more than incense. The staff was pleasant but slow and often could be seen starting and stopping multiple tasks (especially the restaurant staff). The property is starting to show signs of its age - single vanities with shallow sinks reminding me more of a motel than a "resort” hotel, and balconies that are close together providing no privacy. More lounge chairs are needed by the pool and towel service needs to improve. And as with all beachfront or poolside properties, more should be done to discourage folks from early morning drop offs of their books and magazines on lounge chairs only to show up mid-afternoon. Dinner entrees were often not available and no meal (including soup) was ever served hot. Creme brulee was served without sugar or crunchy top and we were advised that the kitchen was out of sugar and had “no fire”. The vacant property adjoining the hotel is a horrific eye sore to any guest and something needs to be done immediately. Our in room coffee pods and water (for our mini bar) were only restocked upon request. It’s hard to give a glowing review when so many small items added up to a big disappointment.

We have been guests at Villa Premiere many times over the past 20 years and wouldn't consider any other accommodations in Puerto Vallarta. We feel safe in the city and enjoy the hotel's proximity to the Malecon and Zona Romantica; it's very walkable. The staff are friendly, attentive and cater to every need (or want). They seem genuinely happy to work there and, as a result, they provide outstanding service. Among them are Javier, who has been there for more than 20 years and Paul, who takes pride in how he cares for the hotel guests at the pool. With 3 excellent restaurants and delicious, chef-inspired meals to choose from, we have been opting in for the all-inclusive package however, Puerto Vallarta offers such a vast variety of dining options, we plan to opt for the European plan and do more exploring on our next visit. My husband and I highly recommend Villa Premiere Boutique Hotel to anyone looking for a romantic getaway in a city that offers the best (and safest) of Mexico.

Not a 5 star experience. We stayed at the Indah by Maxwell before and it was a faaaaarrrr better value. Bathrooms here are underwhelming. We listened to pipes knocking in the walls the entire stay. The pool was dirty and cold. Loungers at the pool appeared completely occupied even though no one was sitting in them. The location is not very good and you're better off staying closer to Zona Romantica. Overall, the hotel is just ok and not a good value in our experience.

Our most favorite place after our own home! Time after time. Staff are great. Cleanliness is evident everywhere. Always feel secure,