Villa Premiere Boutique Hotel & Romantic Getaway

A bit about us. We are a gay couple in our mid-thirties with usually very high expectations and big foodies. All in all, we loved our time at this resort. Do know that luxury in PV is different than luxury in Cabo. Hotels are much older and more relaxed. We found so many things to fall in love with this property, restaurants, and service. I loved every breakfast we had and every dinner we had at the two restaurants. Paul, the pool host, was a hoot and needs to cap his jokes to once per day haha. You have to try the tuna tacos, cauliflower appetizer, chilaquiles, churros, and the roasted pork shoulder. Honestly, if you’re looking for an intimate resort that has all the things you need, this is a fantastic place for you. Do know that the rooms are more of a 4-star and you can find things that will annoy you like the pool has tiles falling off but on the flip side, furniture everywhere is comfy, new, and peaceful. You’ll find that there is almost a 1:1 ratio of staff to guests, so the price we paid was extremely worth it and it’s a well run independent hotel.

Overall: 1.5/5 This property markets itself as a five-star hotel, but based on my stay, it does not meet that standard in any meaningful category. Across accommodations, service, amenities, and overall experience, it performed well below what I would expect even from a strong four-star property. I would not return, and in hindsight, nearly any nearby three- or four-star resort appears to offer significantly better value for the price. Rooms: 1/5 The suites felt dated and in need of refurbishment. While “premium” suites were marginally improved, not all offer ocean views, which was not clearly communicated and felt misleading given the pricing. Climate control was a persistent issue: the thermostat was restricted to a minimum of 69°F, and despite that, the room never cooled below approximately 72°F during our stay. The bathroom experience was also disappointing. Shower water never reached a truly hot temperature—only mildly warm—and water pressure was very weak. Towels were thin, coarse, and noticeably low quality. Additionally, the overall cleanliness of the property raised concerns; during my stay, I personally observed multiple cockroaches in common areas, which significantly impacted my comfort and perception of hygiene standards. Food & Drink: 3.5/5 Food quality was decent but did not align with five-star expectations. Bartenders were efficient, and waitstaff were courteous and clearly doing their best despite repeated kitchen errors that occurred during our stay. Dining options for breakfast and lunch were limited to a single venue, which became repetitive over multiple days. Service: 2/5 Staff members were generally polite, but the service experience felt understaffed and lacked refinement. Pool service was limited, room servicing was standard at best, and concierge assistance was responsive for basic requests but did not offer meaningful guidance, recommendations, or proactive support. Overall, service did not feel personalized or elevated in a way consistent with luxury hospitality. Amenities: 2/5 The resort appears ill-equipped to handle peak occupancy. There were insufficient loungers at both the pool and beach, and no clear system to manage unused chairs. On days when events were held on property, loungers began being removed as early as 11am, leaving paying guests without seating. The gym was small and minimally equipped. I chose not to use the spa based on the overall quality concerns experienced elsewhere on the property.

We enjoyed our stay here very much! The staff was all very friendly and helpful. Paul was especially welcoming. The dining experience and cocktails were a great addition to our trip! We would love to visit again.

We really enjoyed our New Year vacation! The weather was perfect- long days at the pool orchestrated by Paul and Jorge bringing drinks and food. I will add that every staff/worker we encountered was friendly and helpful. We will most definitely return to this hotel.

Just finished a trip to Puerto Vallarta and stayed at the resort. The good is you’re right on the beach, usually not a problem to get a beach chair you also have beach towels and service with food and drinks. Room was good with fantastic view, maids did a very good job keeping it clean and tidy. Food overall at the hotel was very good. The not so good was the cringe time share presentation, do not participate in this, it soured baby’s milk. Price for the resort was not a good value for what you get imo, hence my average score. I think you can get better value for your money elsewhere. It’s hard to do research on a place you’ve never been and have no insight, but do your research you’ll probably be a bit better off, imho.