Le Cameleon Boutique Hotel

I enjoyed this property more than I expected to. There are a lot of options nearby, some are lower in cost but nothing compares to what Le Cameleon offered. It was a full retreat for the adults, while also being suitable for our little ones. The property was giving rustic luxury in the heart of the jungle, and we had everything we needed. We enjoyed the breakfast buffet daily and there were a variety of options but the pizza was our favorite dinner. We also took advantage of the 2 for 1 happy hour with specialty drinks that changed daily The beach was fantastic- we were lucky that the tides were not very strong during most of our stay and perfect for the kids to enjoy without any danger. As a bonus we were pleasantly surprised by the 2 resident sloths living on the property that we saw every morning for breakfast. The staff was very friendly, we engaged with Alfredo and Melaina the most and they were kind, patient, personable and very hospitable every single day.

It is ok hotel. There were lot of bugs in our room. I don’t like white floors in my room. Each time, we had to leave our shoes outside.

We stayed at Villa Frida at Le Caméléon for one night, from August 6 to 7. We had originally booked and prepaid a six-day stay, but unfortunately had to leave early due to an unexpected family emergency. Villa Frida is not located on the main hotel property, but approximately 2 km away. It is quite isolated while at the same time being situated directly next to a main road. Unfortunately, the actual condition of the villa was very different from the impression created by the photographs. Looking behind the curtains, we noticed visible damage to several window frames that appeared consistent with previous attempts to force them open. Parts of the wooden window frames were badly deteriorated, and we found very large spiders living in holes in the damaged wood. There were also visible rust marks running down from nails in the skirting boards. During our stay, the door leading to the terrace and pool was defective. The pool itself was in poor condition, with tiles coming loose and algae visible on the walls. The wooden decking around the pool was deteriorated in several places, with exposed rusty nails presenting a genuine risk of injury. What concerned us most were the numerous large gaps and openings in the structure through which insects and other animals could easily enter the villa. In a tropical environment, this made us particularly uncomfortable. There was also no usable beach access from Villa Frida during our stay. The path towards the beach was completely overgrown and, in practice, inaccessible. This was particularly disappointing given the location and the impression created by the property description and photographs. We had prepaid the entire six-day stay using Apple Pay. Given the family emergency that forced us to leave after only one night, we had hoped the hotel might offer some financial accommodation for the five unused nights. Unfortunately, the refund process became stuck because we were asked to provide the complete virtual Apple Pay card number as part of the hotel’s internal procedure. We made considerable efforts to obtain this information, but neither Apple, American Express nor our bank was able to provide us with the complete virtual card number. I want to emphasize that the ladies at reception were friendly throughout. Nevertheless, considering the condition of Villa Frida, the inaccessible beach path and the unresolved refund situation, our overall experience was very disappointing. Villa Frida certainly has potential, but during our stay its actual condition simply did not match the impression created by the photographs. I sincerely hope that this feedback results in some much-needed investment in maintenance, safety and general upkeep of the property.

During our stay, the hotel was undergoing renovations. In addition to the noise and the extremely strong smell of paint and solvents, the beachfront pool was unavailable. Furthermore, the rooms 60s and 70s are extremely humid. Their windows face the interior of the hotel, while the tall vegetation blocks out natural light and prevents adequate airflow. Our clothes smelled musty because they would not dry, even after leaving them on the terrace or indoors for several days. The humidity was so severe that condensation made the floor wet and caused the paint to peel

We had the beach front room and it was awesome. Service was great and the whole trip was wonderful.