Eden Roc Cap Cana

My husband and I had a lovely stay at Eden Roc for our anniversary. We would highly recommend the property to couples, especially those celebrating special occasions or looking for a romantic getaway. The hotel property is beautiful and tastefully done. We stayed at one of the oceanfront bungalows which was spectacular, had its own pool and was very spacious. But where Eden Roc particularly excels is at helping create “special moments” to celebrate our anniversary. We were greeted with champagne and a gluten free cake (one of us has celiac) in our room upon arrival and we’re also surprised later that night with rose petals on our bed and balloons in our room. We were also surprised at dinner with a birthday cake (one of us also had a birthday while there). Touches like these really elevated our experience. In addition, we had two private dinners while there, one in the resort’s cenote which was very special and had amazing food. The other was a dinner in our bungalow, which was also lovely. We had to change to an indoor location in our room because of an impending storm, and our server went above and beyond to set up the room with roses, etc., to make it feel extra special. Our personal concierge Samira was extraordinary and went above and beyond to make our stay special in so many ways. We’ve had concierges at other properties but have never met a concierge as wonderful, helpful and proactive as Samira. She was attentive to every detail (and even drove us to an offsite location we wanted to visit when our taxi never came!), and she ensured our stay was perfect. Also, if you stay in a room with a pool, you MUST have the floating breakfast. It was a wonderful experience that we still talk about. Yes, there was sargassum while we were there, but sargassum is just now a part of the Caribbean for many months out of the year. And it is virtually impossible to try to time your stay to avoid it. Eden Roc is such a special place that I would not let sargassum deter your stay at such a wonderful property. We definitely plan to come back with our kids very soon.

A beautiful place with amazing people. The staff made our trip truly unforgettable. Everyone was so caring, attentive, and kind to me and my family. We had an incredible stay and can’t wait to come back. Special thanks to Hil and Andy for their exceptional service, and to Juan and Ismael for their warm hospitality. Thank you all for making our vacation so special.

We had an excellent stay—beautiful property and delicious food. A special thank you to Abby for his kindness and outstanding attention throughout our visit. We would also like to give a special mention to Alan Morales for his yoga and Pilates classes. His dedication, professionalism, and extensive knowledge made every class a wonderful experience. They were truly one of the highlights of our stay.

We had an amazing stay, and Hill and Andi made our honeymoon even more special with their exceptional service, kindness, and attention to detail. Thank you both for always going above and beyond to make everything seamless!

My wife & I along with our two kids (5 & 7) just spent a week at Eden Roc, and it absolutely exceeded our expectations. The grounds are absolutely gorgeous, the food is fantastic, and the service was top notch. I'll provide a bit of detail about each. Grounds: As you've seen if you've looked at pictures of the property, the stunning tropical modernism architecture is simultaneously welcoming & luxurious. As with most things, it looks even more impressive in person. There are lush plantings & flowers everywhere you look and plenty of common area space & activities to either relax or meet new friends as we did. Our kids made some new pals too at Koko Kids Club where there were movie nights, games, and even a lagoon for them to kayak in. I do not play golf, but the course looked nice. We stayed in a 3 bedroom villa which had a pool & hot tub. With spacious rooms & immaculate decor, I couldn't imagine a better setup. Having our own golf cart for the quick ride to the Beach Club was also very convenient. Food: Breakfast had plenty of choices at the buffet but ordering off the menu was great too. The avocado toast, pancakes, & bircher muesli were my favorites. We often skipped lunch but did do two cooking classes. My wife & I made mofungo, a local favorite. It was amazing! We also did a pizza making class with the kids. Making our dough & carefully trying to offload the pie into the pizza oven without disastrous results was a memory we'll carry for a long time. Best for a kid free night, their elevated restaurant Mediterraneo is a must. It felt like dining at a Michelin star restaurant. Blue is great for everyday dinner & La Palapa was a nice change of pace. The grilled Chilean sea bass there is perhaps the best I've ever had. And I've eaten a LOT of Chilean sea bass. Service: The whole point of being on vacation is to be able to relax & enjoy yourself. The property & food can be amazing, but how you feel while you're there, to me, is what separates a good experience from a great one. The level of service you get from resort staff has a lot to do with that. From the moment we arrived at Eden Roc, the staff made us feel like a guest not at a in their home. And that hospitality endured. Each day, everyone greeted us with smiles & were eager to do anything they could to make our stay more enjoyable. Our concierge Adonis was amazing. On our of our first nights, he came to our villa & helped us plan out our entire week, booking each activity as we talked. Sometimes the kids asked to change plans to meet friends or just hang at the beach & that was no issue, as Adonis would answer our WhatsApp texts within minutes & take care of the necessary adjustments. Gregory, the Resident Manager, was also wonderful. He frequently checked with us to make sure our stay was going well & offered several recommendations that we took advantage of. Given how attentive & genuine everyone was, it's no surprise Eden Roc was given two Michelin Keys. Thank you to all the people who made our stay a truly unforgettable experience!