Dreams Royal Beach Punta Cana

My wife and I took our entire family (7 people) on a trip to celebrate my daughter’s High School graduation. We decided on Dreams Royal Beach in Punta Cana. The trip was fabulous!!! We got four rooms in the VIP Preferred club. The Club provides a butler. I first need to say that we have been at many resorts with butlers (20+). Our butler Roberto on this trip was by far the best butler we ever had!!! Roberto thank you for helping and taking care of us!! Our rooms were perfect. We had two garden rooms and two swim out rooms with pools. The beach was unbelievable. We stayed in the VIP / Preferred section of the beach everyday. All the servers were friendly, the drinks plentiful and the service was perfect. The staff did an excellent job clearing a small amount of seaweed everyday. The food was ok. Here are my ratings. Breakfast everyday day was great = 9/10. Two places we went to were Portofino and Seaside Grill. Lunch was also great = 9/10. The three places we went to were Portofino (Pizzeria), Seaside Grill and World Cafe. Dinner Ratings 1. Tres Colores - Mexican (8/10). A bit salty for me but everyone else liked their meals. 2. Portofino - Italian (8/10). This was my favorite restaurant. Has everything you would expect. 3. Fusion - Asian and Habachi. This was probably the worst Habachi restaurant I have ever eaten at. I would skip this one (5/10). The experience was better than the food. 4. Oceana - Seafood. This was all around a disaster. (1/10) very bad service, menu limited and bad. I actually got sick. 5. Seaside Grill - Steak. (8/10) very nice place, service great, food great, right on the beach 6. World Cafe - buffet (7/10) typical Caribbean buffet place. Solid and something for everyone 7. Dolce - (10/10) this was a desert and ice cream place we hit daily. Also coffee. Very good and everyone was friendly Overall we loved the resort!!

We had an incredible stay at Dreams Royal Beach, made even more memorable by the exceptional staff who went above and beyond throughout our trip. We stayed in the Preferred Club Premium Suite, which I highly recommend for couples. It’s tucked away in a more secluded part of the resort, with its own exclusive pool, perfect for relaxing in peace. Although it's a bit farther from the main beach and restaurants, there’s a frequent shuttle or a scenic walk through the eco-lake, where we spotted turtles, herons, and lizards. Truly a unique touch. As Preferred Club guests, we had the option to enjoy breakfast at either the Seaside Grill or the buffet at Portofino. Both are excellent choices. Ismael, who runs the Seaside Grill, is a standout. His service is exceptional, and his warm energy made us smile every single time we dined there. He even remembered us from our last visit in December 2024! At Portofino, the breakfast buffet is equally impressive thanks to an outstanding team. Nelson, who also works lunch service, greeted us by name every day always with a high five! Glenny, Juan D, and Margarita also made us feel incredibly welcome with their consistent kindness and attention. In the evenings, Portofino became our go-to à la carte spot, and Vicente played a big part in that. His thoughtful, attentive service elevated every meal and was one of the main reasons we chose to return to Dreams Royal Beach. One of the other highlights was the Preferred Club bar areas, which are quiet, relaxed, and home to some of the most talented bartenders. We especially enjoyed our time with Isa, who made the best margaritas and had such a fun, engaging personality. We loved playing cards and chatting with him. In the main lobby Preferred Bar, Juan also impressed us with his skills and comedy. Our Premium Suite was a great upgrade from our previous stay in the Deluxe Suite. It featured more modern decor, and although the Wi-Fi wasn’t the best, it didn’t bother us at all. The mini-bar was restocked daily, as were towels. The only minor issue was that the shower lacked shampoo and body wash, and it wasn’t replenished during our stay but this was such a small inconvenience that it barely affected our overall experience. As for the beach, it’s sargassum season, so the water wasn’t as clear as it was during our December trip, when it was crystal blue. But the resort staff worked hard to clear the sand daily, and it truly didn’t impact our enjoyment. It’s just a natural part of visiting the Caribbean during the summer months, and the hotel did everything within their power to manage it. The preferred beach area was also one of our favourite areas and we never had to rush to get a bed. Definitely bring tip money in dollars if you can, these workers work incredibly long hours and tips are the least we can do for their excellent service. One small downside: There were a few large and loud groups from the US across the resort during our stay, and at times this disrupted the otherwise peaceful atmosphere. While it didn’t ruin our trip, it was something we noticed and found a bit distracting. Overall, Dreams Royal Beach delivered another unforgettable vacation experience. The Preferred Club upgrade is well worth it, especially for couples seeking a more serene and personalised stay. Our butler Marcelo even set out a lovely display of rose petals and champagne in our room for our anniversary! Incredible staff, delicious food, secluded spaces, and thoughtful touches made our return visit every bit as special as the first.

This resort is amazing whilst being 5star still feels very welcoming and friendly, the resort has everything you need but the staff are the jewel in its crown. Big shout out to Juan Mendez Enc De Bares who made the best Bloody Mary's we have ever tasted, and the wonderful Yafreisy.R who became a friend, always smiling asking how our day was and if there was anything we needed.

We just returned from the most unforgettable trip to Dreams Royal Beach Punta Cana to celebrate my mother’s 60th birthday, and I can’t say enough about how amazing the entire experience was. From the moment we arrived, the staff went above and beyond—they were genuinely kind, welcoming, and incredibly attentive to every detail. Whether it was at the restaurants, poolside, or just walking through the resort, we were always greeted with warm smiles and helpful service. You can truly tell the staff take pride in making every guest feel special. The rooms were spacious, clean, and beautifully maintained, offering the perfect mix of comfort and luxury. The resort grounds were equally impressive—lush, vibrant, and just steps away from the most stunning beach.

The hotel and staff are great. Definitely a great family spot for a vacation. Would travel to again. We had 8 of us (4 rooms), and none us had a compliant.