Dreams Royal Beach Punta Cana

We just got back from our second stay at Dreams Royal Beach Punta Cana, and once again we had an amazing time. We did have an issue with one of our meals, but Laura Jimenez, our Food Concierge, and the rest of the staff handled it incredibly well. They were attentive, accommodating, and really cared about making things right. Mistakes can happen anywhere, but it’s how they’re handled that matters, and they definitely went above and beyond for us. One thing we really appreciated was how friendly everyone was. The staff took the time to get to know us, asked where we were from, and always remembered us when they saw us around the resort. It made the whole experience feel much more personal. Since this was our second visit, we were excited to come back, and we thought the food was even better this time around. Every restaurant we went to was great, and there was always something we looked forward to trying. The resort was clean, well kept, and had a great atmosphere. The club was a lot of fun and always felt safe. The bartenders were easily our favorite part of the trip—they were friendly, funny, always dancing, and made every visit to the bar a good time. The drinks were tasty too. Getting around the resort and to different activities was easy. The transportation was always on time, the shuttles had A/C, and even the rides were enjoyable because the staff kept the energy up. Overall, we had a great experience and are already talking about coming back. A big thank you to Laura Jimenez and everyone at Dreams Royal Beach for making our vacation one to remember.

Rooms were VERY nice in the preferred area. It was 1/2 a mile to the beach but they usually had golf carts to take us there. They new gym was not done and the old one was not great.

The hotel is one of my favorites in the Dominican! We enjoyed it so much the first time that we brought more family back. The new Preferred area is beautiful and the rooms are great! Rosa with the anticipated wowed us by remembering each and everyone of us. Roberto was our personal concierge and went above and beyond for all of our requests. He even gave us an express check out without us even asking. He lined up reservations at the restaurants for our family of 7, got us a great photographer for family pictures and other small requests that we had. Ambiorix (the beach waiter) was the best! He would make drinks that he did’t know. We googled them, showed the recipes to him and they were spot on!! So much so that we would seek him out!!

Dreams Royal Beach made our 25th wedding anniversary / Vows Renewal a dream come true ! Our celebration was beautiful, intimate and memorable! The accommodations prepared by the Wedding Team under the guidance of Cristina was superb ! We are so lucky to have worked with Cristina . She was excellent , nice and warm. Thank You so much for making our celebration one for the books ! We will be back for more fun times !

We had a nice time at the Dreams but would not recommend overall as there are nicer family resorts. We stayed at a Dreams in Playa Mujeres two summers ago and this resort did not live up to our previous trip. I will say Isaac at the preferred bar was by far the highlight of the trip along with the surf and turf from the French restaurant. If you're heading here make sure you stay in the "Preferred" areas the benefits outweigh the cost. Our group of 8 had a great time together but all agreed we will pick a new resort for our next trip. If you are heading here you will have a nice time but there are nicer places for your money.