Dreams Royal Beach Punta Cana

The staff is friendly and very helpful. The pools and water park are great. The beach would be nice if it was not full of seaweed. They need more on the beach activities. Rooms were clean and nightly entertainment was good. The food is just ok.

Overall, we had a very positive stay and continue to enjoy coming back year after year. This was our fourth year, and a big reason we keep returning is the people. We especially want to recognize Arismendy at the check-in desk, who has always been fantastic. He consistently makes us feel welcomed and taken care of, and he is genuinely one of the main reasons we continue choosing this hotel. Our butler, Roberto, is also always amazing. We continue to request him whenever we return because of his exceptionally high level of attention and service. He is consistently proactive, thoughtful, and makes a noticeable difference in our experience. We also want to recognize Gabriel, who went above and beyond helping us with our baby’s bottles. His service felt genuine and thoughtful, and he made a real effort to make us comfortable. The level of attention he provided is what we would normally expect at much more luxurious hotels, and he absolutely deserves recognition. The team at the Kids Club — Maried, Nicole, and Candy — were also wonderful with the children. Having people we feel comfortable trusting with our kids makes a huge difference when traveling as a family, and we really appreciated the care and attention they provided. Our main area of feedback would be the Preferred Club dinner experience. While the team seemed friendly and clearly enjoyed working together, at times there was too much focus on chatting among themselves rather than paying attention to guests. During our entire dinner, no one checked whether we wanted a wine refill, despite the restaurant not being particularly busy, and we noticed staff spending quite a bit of time talking in the kitchen/service area. Overall, the staff are friendly and there are some truly outstanding team members who keep us coming back. After four years of visiting, people like Arismendy, Roberto, Gabriel, Maried, Nicole, and Candy are a major part of why we continue to return. With a little more consistency and attentiveness during the Preferred Club dining experience, the service could be excellent across the board.

Overall my stay was amazing! Between the people who stood out to us, the environment, the energy, the different stuff they had to offer. Tira did amazing with our room. Mr.Daniel was amazing with our dining services! C It was definitely a memorable time ! With a special thanks to Mr.Yummy, Rissa and the other entertainers ❤️

Second time to this location. First was the Secrets, this time Dreams. The Dreams Preferred Club was absolutely beautiful! The lazy river and swim-up bar was fantastic. Our swim-out junior suite was, by far, the nicest swim-out we have stayed in. Highly recommend this resort!

We love this place. It is so pretty, and the staff is wonderful! This is our new go-to place for vacation! They keep the grounds clean and the staff is always checking to be sure you are doing ok. They make you feel very special!