Dreams Royal Beach Punta Cana

All of the staff were super friendly they get 5 stars across the boards, especially Sammy in the preferred lounge, and Luiz and Rayphin at the Blue Durango and finally Lady at the Secrets pool near Oceana (try the Lady special drink). Food was fine about what we expected, I would have loved for there to be a Dominican restaurant on site that offered authentic Dominican food. Most of the sit down restaurants are only open for dinner and the buffet didn’t open for lunch until 12:30, which is the tail end of lunch after a 7am breakfast.

We spent week of 06/01-06/08 At dreams Royal beach and were disappointed with overall experience. First of all we were not told that resort is under reconstruction so rooms are limited, we were promised deluxe tropical view, got deluxe service road view with high traffic trucks, employees on foot whole day and part of night ! We were at building 5. Furniture is very outdated, jacuzzi tab on balcony had some stains so we didn't want to use it. Even as preferred club members we were denied access to other side of property. Now on positive side employees are excellent regardless of position everyone is ready to help ! Because of them I would rated this experience 10+ , what ever you ask they do their best to help even when they don't understand English (what is in most of the cases). We were assigned personal consierge who was there day and night, what ever we needed he would fulfil that ! His name is BillySano just for record, that guy made our stay comfortable as much as he could !!! Thank you Billy !!!

This was such a fun and relaxing week for the whole family. The resort was filled with activities for all ages - a water park for the family, multiple pools, entertainment, and a stunning white sand beach with shade and loungers. The endless food and drinks were delicious, and the staff were friendly. There was also specialty dining, and my 6-year-old son loved the Explorers Club, which was specifically for his age group.

Good location, great staff, had a great time! The food was good. The entertainment staff was always doing events at the pool, beach, and at night. The beach area was cleaner then the surrounding resorts.

The wallpaper in the bathroom was peeling with mold. The food was mediocre at best. Staff was nice and courteous but it was difficult to communicate with most because of our limited Spanish and their limited English. The beach was clean and I appreciated they cleaned it often.