Dreams Royal Beach Punta Cana

Lovely here George and Eddie wonderful treat me with a smile

I want to start off by saying I am a huge fan of Secrets Resorts and my expectations for all Hyatt Inclusive Collection properties is high because of that. This was a Birthday trip for my daughter who turned 16 along with 7 of her friends. I was not happy with this resort. The rooms, pools, and bars were good, but the food and service in some of the restaurants did not meet my expectations. There is a lot that I can say, but I will leave it at this. They need to work on the overall service, communication, and attentiveness they provide to the customers. This is my first negative review I have ever given and I hope I don't have to do it again.

Although the property is well maintained, and the staff is very helpful, the food and the extra money you paid for the premium are not worth it.

We visited Dreams Royal Beach Punta Cana with a group of 40+ celebrating our Seniors graduation from high school. Every Senior was accompanied by at least one parent and shared a room with their parent. The resort is nice enough and we booked the Preferred Club Master Suite Ocean Front which included a very large room with King bed, additional living room/sitting area, 2 bathrooms and a nice outdoor porch area. Other than enjoying the larger room, I'm not sure of the benefits or amenities of booking "PREFERRED" as we were never able to get a reservation at the nicer restaurants, such as Fusion which serves both Hibachi style or a la carte menu, although we requested it upon our arrival. We were told that we can't make reservations prior to arrival but if you can't get them while you're there either, then you are stuck eating the subpar buffet meals. I don't expect Michelin star food or service but the variety and ability to order from menu versus eating in majority buffet style restaurants was disappointing. We enjoyed our time by the pool and on the beach each day. The servers attending to pool bars and the beach were very attentive and friendly. Our group did feel very safe at the resort but security was also very aggressive when checking identification and often didn't allow those that were 18 yrs old into the night club, although they had no issue with serving them drinks by the pool during the day. The inconsistency made no sense especially when they were accompanied by parents verifying they were over 18 and just trying to go enjoy dancing and fun with their friends and parents. If you're looking for an affordable vacation, with nice relaxing beach and pool and drinks without great food then you'll enjoy Dreams.

Resold is beautiful and clean. Language barrier was a bit tough compared to other resort stays we've been too. As it is a beautiful property, it is a bit choppy and feels a bit closed off and the beach cannot be seen from the resort. Beware... The peddlers come at you like vultures the second you set on the sand. Not a person plus for me.