Dreams Royal Beach Punta Cana

Just checked in. Unfortunately, the front desk staff and manager were not very pleasant or accommodating. We requested a room on the 2nd or 3rd floor but were told there were no other rooms available except the 1st floor. Our friends, who arrived after us and made the same request, were given a room on the 2nd floor. The hotel and restaurants appear half empty. Very disappointing first impression.

If you are ready for a place to unwind and enjoy uninterrupted fun with your family, this is the place. Dreams Royal Beach had everything our family needed to enjoy fun in the sun for a week in the beautiful Dominican Republic. The entertainment and food are amazing. You won't be dissappointed!

Generally a good experience and it did get better over time. Room was beautiful. Facilities and shared bathrooms were immaculate. Staff was nice. Some restaurants were good, specifically Italian, Mexican, and asian. Biggest issues were: 1. buffet was small with limited options, often low quality, stale food and at times not enough - very limited kids options which was disappointing seeing as this is a family friendly resort. 2. I lost my money case on the 2nd night. I knew exactly where and at what time. With the numerous cctv cameras I was hopeful they could view the footage and locate my wallet. I checked in every day for the remaining 6 days we were there and kept being told they were "looking into it". I'm sure if I watched the footage I would have located it in minutes. It had all my tip money for the trip and was a family heirloom that meant a lot to me even if the cash couldn't be recovered :( I was disappointed that the only thing they did when I told them was search my own room in case I was mistaken. Entertainment was light. Kids club activies were not very engaging. Teen club didn't have much and games didn't work. Party music was mostly american but we are in the DR!

Highly recommended especially for folks with young families. Visiting DR in general and especially at this resort. All of the staff without exception were incredibly kind and accommodating of our young 22 month old and even the 11 year olds that joined with us. Amenities were top notch. Food was better than average for an all inclusive, we’re not big drinkers but to the extent we did drink, the bartenders were attentive and made fantastic drinks as well.

We had a wonderful stay at Dreams Royal beach! The property is extremely clean and well kept. Our room was very clean all the time, as well. The staff was extremely friendly and we loved everyone that we interacted with. Jorge’ at the Grotto bar is absolutely amazing and we already miss him! He is so sweet and so professional. The entertainment team at the pool everyday was funny and engaging. We would definitely come back!!