Dreams Royal Beach Punta Cana

Have been visiting Royal Indian since it opened. Always excellent food is delicious. Preet her husband and staff look after you so well.

Shared our sister-in-law's 40th & nephew's 11th birthday celebration there. We had a blast with the entertainment and overall atmosphere. Jose, our concierge host was exceptional. We would go back again!

Where do I start? We weren't too sure about what to expect when we booked this hotel but I'm glad we came. When we arrived, we were welcomed with chilled towels and a glass of champagne. Considering the weather was very hot that day, these little gestures were very welcome. We were greeted by "welcome home" and I felt that was special. Check in was straightforward and we didn't hang around at all. We had some concerns with our room and after raising it at the reception, Geremais who was there at the time quickly referred it to Paola the reception manager. Paola apologised and upgraded us to the preferred club which was very nice of her. We thoroughly loved the quietness of the place and also the room was more modern with great amenities. Throughout our stay, Isabel, Emely and Paola ensured that we were okay. They checked on us daily and the best experience was when we got given the cabana at the beach as complimentary! This was on the last day before we left for the UK so it was very relaxing. The waiter at the cabana beach Juan David was exceptional. His service was great and we had lots of chats with him. Dreams Royal is a stunning resort. The grounds are clean and there is staff everywhere you go and they all greet you with "Hola" which is so nice! Thank you Dreams for training your staff so well. It makes such a difference when staff are professional and are welcoming, so please reward them as they are the ones keeping the reputation of the resort up. We tried all the restaurants except the french one and our favourite is Portofino! Great food and great service. The Mexican wasn't that great but that wasn't an issue because one can always get food at the other restaurants. We were sorry to leave and it's been such a memorable holiday that we will be coming back next year. Thank you Dreams for all you do, never change.

We stayed in the preferred section of the resort which meant we had access to a personal concierge. Marcelo was our concierge and he was amazing. Hands-on with any queries we had and very pleasant at all times. The preferred area we were in was a short buggy ride away from the main area. The area we were in seemed quieter than the main pool area which is something we were happy about. We celebrated an anniversary at the resort and were suprised with a bottle of champagne upon returning to the room after a day out - a nice touch! I visited the gym on a few occasions and the PT Saulo was also super friendly, happy to show you around the equipment and even some pointers and work out tips. The resort itself is amazing but it is the great staff that made the holiday that much better.

What can I say it’s been amazing. It is the best hotel we have stayed in at the Dominican and highly recommend. The rooms 5111 and 5113 were beautiful on the ground floor leading out to a beautiful pool The pool winds its way all the through the hotel grounds. beds are plentiful. The towel system is amazing as you just pick up a towel from any station which are situated throughout and the beach is amazing. The sand is like Talc. People do complaining about the seaweed but to us that is nature it is not a problem and there is a guy that comes along every day to help clear it. The food is a delight in most restaurants we were not so keen on the Mexican the best restaurant is the steak one on the beach we had a surprise or should I say I had a surprise on my 20th wedding anniversary whereby my husband arranged a meal on the beach with lights and Personal service it was amazing. They did a brilliant job. The cocktails are fantastic. They’re amazing and the animation team are great. They always acknowledge you whether you join in or not. The whole place is immaculate. The toilets outside are immaculate. I’m the best thing for me - jokingly - is the hairdryer in the room is the best ever. We wish we didn’t have to leave, but we are sitting there waiting for our bus to take us to the airport sadly