Dreams Royal Beach Punta Cana

Stayed on the Dreams (family) side but had access to Secrets for clubbing and restaurants. Very very clean property. Very beautiful. You felt like you were really in an escape. The smell...it smelled luxurious in the spaces and rooms. Bathroom had some peeling wallpaper but that's an easy fix. Beds were super comfy. Pillows as well. Restaurants were all great and nice variety so there is something for everyone. The staff really are super friendly. Everyone with a smile. I liked that a lot . I definitely would come back with the little one. We went during spring break so there were a lot of college kids there on family side as well but it was fun. They were all great and well behaved and added to the fun factor.

This was my first experience in the Caribbean. It was spectacular. The hotel was very nice and all of the food experiences were amazing. The proximity to the beach and the ocean was unbelievable. I would love to visit here again.

The resort is clean and beautiful. Kids areas were fantastic. Night entertainment was great. We had a preferred swim up room that was fantastic. Some of the staff had attitude or maybe just indifferent but our over all experience was great. We were pleasantly surprised.

I want to begin by saying that our experience with the resort was absolutely amazing. That being said, the experience was ruined when we allowed ourselves to be duped into signing a contract with the Unlimited Vacation Club. They offered some certificates to sit through a presentation, which was fine. As we learned about the club, what we were being told actually sounded like it could work for us. Part of the agreement was free days that we were told could be used at any time, with no blackout days. In fact, we were told they would upgrade our agreement specifically because we said the only time we could travel was during the holiday seasons , since my husband & I work in schools. Little did we know, they would have told us ANYTHING to get us to sign. We were sent an electronic copy of the contract & we were not reading the contract on our phones while on vacation. When we got home, we actually called within 2 weeks to book our next vacation & were immediately told we could not use our free days during the time period we wanted. We told them we wanted to cancel & they told us a supervisor would need to call us back. It is months later & we are still waiting on that call. The only thing that made joining worth it for us was being able to use those free days when we wanted. Otherwise the membership is useless to us. We came to find out that the cancellation window is 5 days! We were still on vacation 5 days after we signed the contract! That tells you all you need to know - it’s a scam. Otherwise the window to cancel would be longer. They WANT you to not be able to change your mind. We put down a deposit & tried to dispute the charge with our credit card company but they denied us. We have not used any part of the membership. It’s been a nightmare to deal with. The worst part is that UVC is part of Hyatt! It is shocking that they would affiliate themselves with such a dishonest entity. We did a social media search for UVC and could not believe what we were seeing. Complaint after complaint about what a scam it is. We should have done that immediately. But they know how to get you. You’re on vacation, you’re relaxed, you’re drinking & that’s what they count on. Don’t let your guard down!

Great experience! Shout out to Ambiorix as our beach bartender, he was awesome! He was always friendly and provided exceptional service. The food and service was great all around. Also would like to thank Francis at the pickleball courts as he made our experience there 10/10.