Dreams Royal Beach Punta Cana

We decided to visit the Dreams Royal Punta Cana Preferred for our baby moon/ husband’s birthday and what an incredible experience it was! Our check-in process was very smooth and pleasant thanks to Cristy! We were greeted by our concierge Mayker and the manager Jose shortly after checking in. They made sure we had everything we needed and much more during our stay. Mayker would check in on us several times during the day, provided extra room accommodations and went above and beyond by communicating with the rest of the staff about our needs. I was truly pampered by everyone which I appreciate more than they could ever know especially at 7 months pregnant. Special thank you to Carolina who always greeted us with a smile when we went to the restaurants. Waiters from the Preferred side Daily, Raul, and Nelson were the sweetest and kindest! Andreina from the Preferred pool was also beyond amazing! They all anticipated our needs even the ones we didn’t know we needed at the time but were truly welcomed! Lastly, Yarismin from Coco Cafe would always make us the best coffees and best afternoon treats! The most special thank you definitely goes to our Concierge Mayker and Manager Jose for making my husband’s birthday dinner so special and our stay beyond extraordinary. We’ve been to many hotels but this one exceeded our expectations to the point we booked our next trip before we even left the property.

Mayker the butler was great! Also Yueney at the preferred pool made sure our drinks never went dry!!! they were the best!

We had such a great vacation. The resort is beautiful and the employees are amazing!! A few of our favorites are DRB entertainment team London is the greatest and Tupac is fun. Billy concierge Felix night, golf cart driver Martines bar runner Fusion restaurant team, Luis Carlos - omelette man preferred Breakfast favorite-Daily preferred

What a birthday. I so happy I picked this place. The staff were amazing. The drinks, the pool and the staff, I will be back.

The staff and service at this resort are wonderful. The theatre area is one of the most beautiful we have ever seen. I liked that the shows offered something different than the typical Michael Jackson show. The meandering pool and the infinity pools are great. The infinity pool is beautifully surrounded by gardens and the bartender, Adony and his assistant, David were great. This was our favourite pool. Our butler, Michael Carass, was very attentive and helped whenever he could. He was very informative and provided a cake and champagne for my birthday. While the rooms need some updating, they were still well maintained and the housekeeping was great. They are in the process of updating one side right now. The construction noise was minimal and did not bother us. We loved the Mexican and Asian restaurants the best. But the buffet and the seaside grill were also good. We did not use the beach this holiday because of the sargassum and the fact they do not have padded Bali beds for the preferred clients. The only padded Bali beds on the beach were the ones they charge for and the charges are ridiculous in price.