Now Larimar Punta Cana

Excellent facilities, friendly staff. Food was OK, there is enough choice to meet most needs. No bugs, nobody was ill. Preferred was worth it: the view; the food; the beer and the sun loungers on the beach. A good time was had by all!

We had an amazing time!Even though we got hit with Maria they went over and beyond to protect their guests.The beach had seaweed but it's expected due to time frame.The buffet section we had the best waiter Richardson and chef Manuel!!They treated us like A+status!!We will definitely come back because of them and we will bring more ppl next time with us!!

This is our third trip to the Now Larimar Punta Cana. We have stayed in other resorts there but this is our favorite. Wonderful, kind and friendly staff. Entertainment staff is wonderful and gets the guests to join in on the fun. Everyone always has a smile on their faces. Davis Diez is the kindest, sweetest person you can every want to know. Rooms were well maintained as are the grounds. Would highly recommend this all inclusive resort and will be back.

Myself, my husband and my two teenage daughter stayed at Now Larimar for 6 days in August. We paid in advance for the preferred club but I believe that this is a rip off. We booked two rooms and when were brought to rooms on the first floor they both smelt musty, like a basement. I immediately complained and the best that they could offer was one room could immediately move to the second floor but they would not have another room available until the next day. We agreed because we were not staying in this awful smelling room. We were pleased with the new room on the second floor, which was very close to the beach (I think room #1276) My daughter were also pleased with their room when they moved into it the next day. They advertise as part of the preferred club, private pools and beach and told us staff would be asking to see room keys/cards to identify preferred club members. They never once asked to see our cards the entire time we were there and other guests were talking openly at the pool about using the preferred club pools and beach even though they did not belong there. The pools were very crowded and it was very challenging to find chairs at 9 am. They also advertise a separate dining room at the buffet for preferred guests, but this was not true. Staff seated us at the next available table each morning we went to the buffet for breakfast. When I complained at the preferred club front desk I was told " the staff knows who belongs there". (Do they have esp?) They asked if I wanted to talk to the manager at 1 pm but I declined since this was not a convenient time for me. Later that day, staff contacted me and offered us an upgraded lobster dinner, chocolate covered strawberries, a fruit platter and champagne. This was very nice and clearly they recognized my complaint about the preferred club was legitimate. The management needs to come up with a way to distinguish the preferred club guests who have paid an additional fee from the regular guest. They advertise as being wrist band free, but perhaps wrists bands would solve this issue. I was disappointed to see the amount of seaweed on the beach and in the water. Two days after we arrived, tractors were on the beach attempting to clean up the seaweed. At first I blamed the resort, but all the resorts along that section of the beach had the seaweed issue. Perhaps this was due to weather conditions? Overall we had a great time, even with the above mentioned issues. The staff all worked hard and were friendly. The girls who brought the drinks on the beach and at the pool were always around asking if we wanted anything. The guy who refilled the minibar asked when we arrived what our preferences for drinks were. One day we asked for additional towels and within 5 minutes they were delivered to us. The food was good. We ate breakfast at either the carnival buffet or Castaways by the beach and for dinner we enjoyed the American restaurant and Italian restaurant (a short walk to the Now Garden). We also ate at the Hibachi restaurant, which is the only restaurant that requires a reservation. It was ok. We did not go to the French restaurant because men are required to wear slacks and closed toe shoes which we were not told in advance. Overall, we did enjoy our vacation mainly due to the great staff.

My 3 cousins and I stayed at Now Larimar for 6 days for a birthday celebration and every day was an amazing experience. Everyone at the hotel remembered my cousins' birthday and the staff went above and beyond to celebrate her and even decorated her room for her birthday!! From the very first person that greeted us upon arrival until the last day we left we were pleased and happy. Yendel was so nice and welcoming as soon as we arrived and greeted us with drinks and cold towels. The check in was seamless and quick and the grounds are beautiful and relaxing. We traveled in September and I am not sure if it is like this all the time, but the resort didn't seem overcrowded and we didn't have to wait on anything. I loved the feeling of privacy on the beach and even at the pool. We rented a cabana for the beach everyday and the staff was amazing!! Luis and his crew went above and beyond to make sure we had the best experience ever!! Abraham, Juan, and Gladys were the best service team ever!! Everyone was so nice and accommodating and ensured we were happy and relaxed. Baby Face was nice and wanted to make sure we had a good time and enjoyed the shows and the daily activities. The Spa was so relaxing and refreshing. My massage was amazing and my cousins all feel the same! Each of us were pleased with our rooms and the hotel made accommodations for us all to have rooms on the same hall. We loved everything about our stay and looking forward to returning to the DR and we will most definitely stay at Now Larimar! The hotel is beautiful, but the staff is truly what made our experience amazing! Thank you for making our family vacation the best vacation ever!