Tortuga Bay Hotel at Puntacana Resort & Club

My wife and I recently visited Tortuga Bay for our anniversary. Every aspect of our experience was exceptional. Starting with the greeting at the airport and check-in at the property your experience is world class. The facilities are beautiful and the beach is perfect. Every member of the staff goes out of their way to make your visit perfect. I have never seen another property where every member of the staff is 100% focused on customer satisfaction. The GM, Blanca, is highly visible, super welcoming and sets the tone for the entire staff. You will not find a better location to visit. This is pretty much perfection.

A beautiful and thoughtfully designed resort that offers a rare sense of calm, privacy, and understated luxury. The architecture blends seamlessly with nature, and the unhurried rhythm of the place makes it easy to truly relax. What stands out most, however, is the warmth and professionalism of the staff. I would especially like to acknowledge Ms. Blanca, the Manager, and Mr. Alexander Guerrero, whose attentiveness and courtesy made my stay particularly pleasant. The level of privacy here—so uncommon in modern resorts—is what truly sets Tortuga Bay apart.

Our stay at Tortuga Bay in Punta Cana was once again nothing short of exceptional. The beachfront villas are stunning, the weather was perfect, and the service was outstanding—as always. This is our seventh year visiting, and we will absolutely be back again. The Bamboo restaurant was exquisite, and we ate there every night. A special thank-you to Alcedro, Bedde, Moses, Isreal, and Antonio for their consistently warm and professional service. And Blanca, who ensured everything was comfortable and seamless throughout our stay. Tortuga Bay continues to feel like our home away from home—highly recommended for anyone seeking true luxury and exceptional hospitality.

Our family had the most amazing time at Tortuga Bay in Punta Cana. The property was absolutely immaculate, and every staff member we met went above and beyond to make our stay unforgettable. The amenities were top-tier, and having a golf cart to explore the grounds was such a fun bonus. The restaurant team at Bamboo was exceptional — warm, attentive, and so engaging that we truly felt like royalty each time we dined there. An incredible experience from start to finish!

We love going to Tortuga Bay and we have been going since 2016. The staff is amazing and the managers outstanding. The golf courses are beautiful and so well maintained.