The Westin Puntacana Resort & Club

We needed a beach vacation and after reading a few reviews decide to book the Westin Punta Cana; the beach is safe and perfect for relaxing and swimming. The hotel service is good and the rooms are spacious modern and clean. The hotel offers complementary shuttle to other hotels in the area and the village where you have restaurants, supermarket and can take a bus to other areas. We recommend this resort for its great beach!

I have to say this place is quiet very, almost walking distance from the airport. While some might not want to leave the report grounds. I highly encourage you to do so. However if you do not want the hotel has a free shuttle (with WIFI) that takes you around. Makes sure you check out Playa Blanca, you can walk to it on the beach or take the hotel trolly. The hotel staff was so kind and the grounds were kept clean 24/7. If you like the loud party style hotel this is not really the place. It is quiet, clean and modern. Make sure you try lunch by the pristine white sand beach, these folks have crews raking seaweed every day. Punta Cana gets my vote best vacation spot!

Perfect weather , good golf, beautiful beach. Grilled food at pool, very good. Food in restaurants good, sometime not good. Beach ideal. Staff kind. Shuttle bus wonderful - took us to shopping and restaurants, convenient.

We just got back to NYC from a stay at the Westin Punta Cana Resort and I cannot stress the nightmare experience and horrendous treatment we suffered at the Westin Punta Cana. My 73 year old mother had a terrible accident at the resort and fell out of an ill-equipped hammock on the premises that is situated over a concrete floor. The hotel called an ambulance for us, which I had to pay 728 USD for out of pocket, and sent us to a recently opened clinic that was unable to help my mother's bad condition. I had to then pay for another ambulance to be transported to a proper hospital. My mother was in such bad condition that she had to undergo an emergency 8 hour surgery in Punta Cana. We had to pay upfront 35,000 USD before the hospital would agree to operate on my mother. We were unable to fly back home to NYC until my mother was able to sit-up. The Westin Punta Cana took no responsibility and refused to help us out in any way. We had to check out of the hotel early, they would not refund us the money, even though the circumstances were unusual. They refused to offer my 8 year old daughter and I any hotel accommodation while my mother recovered at the hospital for 10 days. We had no US cash left and my 8 year old daughter and I had to stay in the hospital lobby for the remainder of our nightmare stay in Punta Cana. Yarik RABANALES, the Westin Punta Cana rooms division manager continually refused to take our calls and directed his staff to not to speak with us when we called and to let us know that our matter was with the legal department, and unfortunately they could not help us out in anyway. I also requested if they could send a taxi for us so my daughter and I could eat at the resort. The hospital cafeteria was closed one day and there was nothing for us to eat. The Westin Punta Cana still refused and directed us not to come on the property since our matter was with the legal department. We finally made it back to NYC this week, but unfortunately my mom developed a terrible infection from her operation in Punta Cana and has been in Intensive Care in NYC and fighting for her life. Please do yourself a favor and stay clear of this heartless, ruthless resort. We would not want anyone to experience what we went through.

Our stay at The Westin Punta Cana was wonderful! The resort itself is very modern, clean and has a beautiful beach area. The pool and outdoor bars/restaurants were very nice as well. All of the workers at the resort go above & beyond to deliver excellent service in all that they do! The only con would be the food at the resort, it's very mediocre. Would def recommend to visit the natural spring nearby called Ojos Indijinos that the free shuttle commutes to. The resort was very calm for the most part. Would def recommend to stay here!