Just returning from my third visit to the Conrad Punta de Mita and it was wonderful! Seriously, this place is amazing and keeps us coming back year after year. We stayed in an oceanfront room this past visit and the location and view were the best yet! The room itself was a great size with beautiful aesthetics and I adore the outside patio lounge set for an afternoon nap! The breakfast buffet is outstanding and superb quality… especially the made to order omelettes and quesadilla station with handmade tortillas! A huge thank you to Jonathan R. and Lizbeth for their outstanding service each morning! They were THE BEST and just so friendly and welcoming. We enjoyed lounging by the pools each day. Luis Garcia & Dinno were very attentive and kept the cocktails flowing, which we appreciated. 😎 We ate at both Mezquite & Arbol during our stay. Both have new menus from our previous visit and honestly the previous menus were better, IMO. Loved the Barrata salad, shrimp cocktail, and seafood pasta at Mezquite. Otherwise, the food was just okay. I feel like the dessert menus are lacking in variety and flavors and the cocktails on previous menus were better than the current options being offered. When you are paying $15-$20 per cocktail, I feel like they should be top notch at that price point and there was certainly no ‘wow factor’ at either restaurant when it came to both the cocktails or desserts. I must say that our servers, Eduardo & Jasa, at both restaurants were excellent! We ended up canceling our reservation the last night for their upscale restaurant, Codex, in fear that we would be paying $400 for a mediocre meal. For future visits, we will definitely be leaving the resort for dinners! All in all, the resort itself is absolutely beautiful and if you are lucky enough to find a deal, it is the perfect weekend getaway for some great R&R!

I enjoyed my stay at this property. The rooms were very modern and well maintained. The pools were amazing and not very crowded. The service was impeccable. The food was expensive but also very good; I had most of my meals at Mesquite which is located on the beach. The front desk staff were very nice and helpful. As a Diamond member I was entitled to a breakfast credit of 19 dollars (just okay). The hotel was kind enough to provide a late check out which really made my stay more enjoyable as I had a late flight. My biggest suggestion would be to lower the price of the car service to the airport, 150 USD is a little too high as my Uber to the hotel was only 55. It was a very nice, calm/tranquil stay. I will definitely be back.

"I stayed in room 1222 at the end of May. The hotel was clean, and the service was excellent. I would definitely stay again. The staff were attentive, and I had a wonderful time. Andrea, the housekeeper, kept the room clean every day, making my stay comfortable. Thank you."

This resort hovers between a 3.5 and a 4. Personally, I did not think the price gouging was worth it and it really caught me off guard. $150 for dinner and we don't even drink alcohol. And this will be your normal cost for a dinner, slightly less for lunch and breakfast. I will say the breakfast buffet was very well done. The food was decent but not for the prices being charged. We upgraded to Ocean front for $130 a night. Our travelzoo was $1300 for 3 nights, breakfast buffet included. Total room with upgrade was $563 a night. Honestly this is what this resort is worth without any promotions. I can't imagine paying the regular rates and hence, this is why I probably will not go back. Location - if you like secluded, off the beaten path this place is great. There is nothing to do at the resort, no scheduled activities, no night life...so be prepared. You can get an uber to Sayulita which is an awesome town 20 mins away. Be patient with the ubers and keep trying as you will eventually get one. Service - service was really great. Everyone is so attentive and nice and workers seemed to enjoy working there. This is one of the best things about Mexico in general. All the resorts we have been to really pride themselves in service. I like how the resorts are starting to use text message so you can commuicate anywhere, any time. This resort was very responsive on text. Hugo and Alberto were two people I recall their names but I wish I remembered more. All very kind souls. Tip: When looking at the beach walk 1/8 of a mile to your left and you will find tents right past the next hotel that offer $70 massages for 80 mins. Teddy's was the one we went to and ask for Cecilia! She is an incredible body worker.

Beautiful property. Very good service. Unabashed price gouging. You’re stranded on property unless you have a vehicle. Instead of a courtesy car to shuttle guests to town, they charge $24 USD for a ride into Punta de Mita (less than 10 minutes) PLUS another $34 USD to pick you up for a return trip. Want a bottle of water from the gift shop? $6 USD. A latte? $11 USD. Ran out of sunscreen and need more. 200 ml Tropicana spray SPF 50 - $30 USD!! Don’t even get started on the onsite restaurant and bar prices. You may think you’re going on a relatively reasonable Mexican holiday, but you will pay NYC/London prices for everything. Of course you can leave the resort and go into Punta de Mita. It’ll just cost you an additional $60 round trip every time you go. Oh….. and you will want to go into town, not only because it’s charming, but you’ll want access to much better quality and variety of food than it offered at the Conrad. Don’t mean to sound like a hater. I’ve been a Hilton Honors gold member for 20+ years. I’ve stayed in many wonderful Hilton properties - and this Conrad is a beautiful property - it is just an absolute money grab. I actually probably wouldn’t mind if I knew that they were paying all of their staff US comparable wages, but they aren’t. That is highly evident, and echoed by staff who are willing to speak. Hilton is realizing HUGE margins from this property, the staff not so much, and the guests left paying the price. Will definitely not return.