Fairmont Le Chateau Frontenac

Stayed at the Fairmont Le Chateau Frontenac in the beginning of December. The hotel is very close to the Christmas Market and to Old Quebec City. You can walk to the Old City or take the funicular (just know that the funicular). The hotel has such ambience and old-world charm. The staff is very friendly and very helpful. The restaurants served delicious meals (had breakfast and a dinner here) and again, the staff was very friendly. This hotel is gorgeous. You can spend a couple of hours just walking around the hotel and seeing all the history this hotel has. Highly recommend this hotel to anyone visiting Quebec City. Yes, a lot of tourists come through here during the day and evening. What do you expect, you can see this hotel from anywhere in Quebec City and it draws a crowd.

So we had high expectations and this was our main Christmas experience in Canada. The buffet was mediocre at best. No Xmas Ham, very little seafood, roast turkey just ok quality, few Xmas trimmings no pudding, fruit cakes, mince pies. Not worth the price.

It’s a nice hotel but the here are some tips for management to remedy. 1. The lobby lounge is dysfunctional with uncomfortable very low seating. They are lower than the side table to place a drink or personal item. 2. For a 5 star hotel them should have an elevated coffee house and not a cheap tacky Starbucks. People and kids slurping in the lobby from paper cups detracts from the ambience and experience you would expect in this hotel. 3. The bathrooms are nice but the rooms decor should be more elevated. It looks dated.

“I had a wonderful experience during my business trip to Quebec, Canada. The city is incredibly clean and beautifully located on top of the hills—it truly exceeded my expectations. I had no idea it would be so amazing! If I ever get the chance to go back, I will definitely visit again.”

Room is really small for a Deluxe room, very little storage, does not correspond to the pictures on the website. No availability in the bar for their own hotel guests even when tables are empty. Completely packed with tourists which are visiting so you need to be aware of the busyness. I did not feel welcome as a guest.