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The only AAA 4-Diamond Luxury Hotel in Reno, Peppermill Resort Spa Casino combines a fusion of old-world hotel style, service, and aesthetics with contemporary luxury hotel amenities. Located on Reno’s main street between a revitalized downtown and the city’s south end which features upscale shopping and dining, it’s luxurious guest rooms and suites feature customized furnishings, hand-painted Italian art, marble carved bathrooms with his and her sinks, a European styled bathtub with separate marble enclosed shower, fully stocked refreshment center, in-room safe, high speed internet access, and 24-hour room service. A part of the Lifestyle collection of Preferred Hotels & Resorts, this hotel offers guest lavishly appointed suites, award-winning restaurants, bars and lounges, a three-story Spa Toscana, and an endless array of activities for everyone in the family.
Peppermill Resort Spa Casino
2707 S Virginia St
Reno, Nevada
89502
Nearest Airport: RNO
The security at this casino is top of the line idiots. They use a I technology and if you look like somebody they have trespass , they will take you to jail instead! And of course , Reno police department is the dumbest of the dumb. Reno PD will not do any kind of investigation and try to charge you without a legitimate charge just because you look like someone else!
Matt T
Avoid this place if you're looking for decent service. Checked into the room, luggage holder was broken. Finally got replaced after maybe an hour which held us up. Coffee maker didn't work the next morning, was NEVER replaced so no coffee. They work with Best Western Hotels but won't tell you that and won't give you the Best Western point for the stay if you don't originally book the stay using your Best Western membership. And, of course, being a casino resort EVERYTHING is over-priced and many of the many areas you're going to walk through STINK of smoke. Yes, the room was OK (other than things being broken) and reasonably priced but that's the limit of the good I can say about this place.
Robin A
Horrible. Abysmal customer service throughout this property. Long wait at check - in, broken kiosks - nice, zero maid service they will absolutely NOT clean your room, they will absolutely not care when you complain directly to house-keeping or the front desk. The lack of management and customer care is shocking.
127marshallg - Naples, Florida
We stayed at The Peppermill in April and we hadn't stayed in 10+ years. We were in a deluxe room in the Peppermill tower. We used self check-in which was relatively easy and the employee assisting in that area was very friendly. Room was very clean and quiet, everything was in good condition. We ate there at the coffee shop and the Chinese restaurant and always had good service. We enjoyed the casino the most and did mange to win on a few slots!
lmdean - San Jose, California
Exelent stay my third time visiting and staying here and no complains, everything is great ,great coffe shops,restaurants and machines ,but please bring Spanish 21 at the tables .
chico95350 - Modesto, California
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