Grand Hotel Rimini

I had been looking forward to visiting this hotel but what a disappointment it turned out to be. My friend and I settled ourselves on the terrace, ready to enjoy a pre dinner drink. At first we were completely ignored whilst the staff fussed around some cabin crew from an airline and the business men who filled the other tables. Finally we were able to order two Aperol spritzers. We waited twenty minutes for them to be served. The bill for this was €30. I have never in my life had to ask the price of a drink before I ordered it but that's what the bar manager, a charmless and extremely rude man, said I should have done! An Aperol spritz at the Savoy in London costs £10.50 and believe me, is served in far more luxurious surroundings. This hotel is tired, shabby and even the loos are old and worn. It cannot stand up to any five star hotel anywhere. I shall not return.

What a magic place. You can breathe the past on every corner of the place. Old confectioner style building with mostly antique furniture and memories. Situated just opposite the beach this classic jewel grand hotel carries its name deserved. Checkin friendly and quick. Service friendly and efficient everywhere. Rooms carefully refreshed , yet preserving the past spirit. Good beds. Bathtub / shower construction including some gimmicks you need to pass a course for - but made it somehow . Floors had ceramics rather than the usual tapestry, Downside was the clairaudience in the mornings, when the mostly ceramic floors made the housekeeping noises early and loud. Breakfast terrace really beautiful in the park. Hotel has a private beach which I have not been to. Really nice of you like a glimpse into the 50/60s

Our return flights from Bologna were cancelled after we had already checked out. While waiting at the gate, many flights were cancelled also while we were at the airport, it was chaos. We were a large family with young children. We were there for 11 hours with no help at all. It was night time we couldn't get any taxis, buses or trains, we called lots of transport companies and people to help us without success. Then we had the idea and called The Grand Hotel, Rimini, where we had been staying. The reception staff were amazing and had been during our stay. Within 10 minutes they sent a chauffer driven van for us all, which drove us to Venice, which was the only place we could catch a flight home. I have travelled the world and stayed in the best hotels money can buy. 30 years ago I stayed at The Grand Hotel, Rimini, many times and the service back then was as good as now. We would like to thank them for excellent care. NOT JUST WHILE WE WERE STAYING THERE, BUT ALSO AFTER WE HAD CHECKED OUT, I GIVE THE STAFF A 5 PLUS FOR THERE ATTENTIVENESS AND HELP WITH EVERY DETAIL.

I have stayed in this hotel already when Tripadvisor had not even been founded. I saw it in different stages, from run-down through moderate refurbishing to its wonderful state of today. It is certainly a challenge to find the right balance between keeping the very special atmosphere of a building which is more than 100 years old and the guest-requirements of today. In my eyes, the Grand Hotel management has been perfectly successful in meeting both expectations: Those of people who expect something really special and might want to feel like in a movie (i.e. Budapest Hotel?), and those of people who simply want a luxury stay and a good Wifi-connection. People who prefer the charme of an old, story-telling building will be happy in the main building. People who prefer it more modern, may prefer the adjacent "Residenzia", a part of the Grand Hotel. What impressed me again during our last stay is not only the architecture and special Charisma of the building, but the ongoing professionalism and friendliness of the staff. Also the breakfast was absolutely stunning, with many fresh product from the hotel group's own Fattoria Batani. All over all, among the many many places I have stayed in during more than 3.000 hotel nights in my life - this is still: Simply the Best.

We arrived at 9.15 pm owing to BA cancelling our original flight. We had four rooms booked. Check in was very speedy and we were advised that restaurant would be shutting quite soon if we wanted to dine Quick turn around by us all. Staff in restaurant could not do enough for us and the food was superb. Courses between courses. Each one of us enjoyed our meal. We were the last to leave as the food was so good. Rooms very comfortable and spacious. All staff were so helpful all the time Breakfast was superb. Plenty of choice. Drinks were a bit pricey but you are in a high class hotel. Beautiful grounds and pool which we did not have time to explore. I could go on....