Hyatt Regency Grand Reserve Puerto Rico

We thoroughly enjoyed our stay and wanted to recognize the exceptional staff. Every employee we encountered was friendly, welcoming, and genuinely helpful. The bellhop provided excellent advice for visiting Old San Juan, including where to park and the best route to explore the city, which made our day much easier. The woman overseeing the beach and kayak activities was knowledgeable, professional, and kind. The resort grounds, pools, and common areas were immaculately maintained throughout our stay. It was clear that a great deal of care goes into keeping the property beautiful, and we often saw staff working hard to keep everything clean and well-maintained. The beach was one of our favorite beaches in all of Puerto Rico. It was beautiful, relaxing, and a wonderful place for our family to spend time together. What stood out most was how genuinely kind everyone was. From the bellhop to the activity staff to the team maintaining the grounds, every person we met seemed to take pride in making guests feel welcome. Every interaction we had was positive, and the staff consistently went out of their way to be helpful, welcoming, and accommodating throughout our stay. Food and beverage prices were definitely on the higher side, but that’s to be expected at a luxury resort. If you’re looking for a high-end vacation experience with excellent service, beautiful grounds, and a wonderful beach, this resort delivers. Overall, we had a wonderful stay and would absolutely recommend this resort to anyone looking for a relaxing and enjoyable vacation in Puerto Rico.

Had a great experience at the resort!!! We loved all of the things to do and the relaxed location of the resort. Their staff was amazing and we hope to come back in the near future.

Staff was friendly special a/o to Tanya at the main bar she was the sweetest by lobby the staff was very helpful very informative I love love love this place will definitely stay again if your thinking about booking hurry up it’s beautiful.

We had an amazing stay at Hyatt in Puerto Rico! From the moment we arrived, the staff made us feel welcome and went above and beyond to ensure we had a great experience. The property is beautiful, well-maintained, and surrounded by stunning scenery. The rooms were comfortable, clean, and spacious, and the amenities were excellent. We especially enjoyed the relaxing atmosphere, delicious food, and all the activities available on-site. Every detail helped make our trip memorable. We left feeling refreshed and already looking forward to coming back. We highly recommend Hyatt Rancho Grande to anyone visiting Puerto Rico and looking for a wonderful getaway!

Tucked away from the noise and busy, the hotel is stunning in every way. Beautiful beach to walk everyday with activities throughout, plenty of food options (plus a 24 hour Cafe). Rooms were spacious and pristine, plenty of amenities within.