Hyatt Regency Grand Reserve Puerto Rico

This is a stunning hotel set over a large area of beautiful gardens and beach. There’s golf buggies to drop off and pick up should you need a ride. The gardens are well tended and contain a lot of wildlife around the ponds and the beach area is beautiful and peaceful with loungers and umbrellas too. The pool area is large and has plenty of sun loungers and beach towels available. Plenty of bar staff to help with drinks and snacks. Our room was 0506 and was a garden room, this looked out onto the open space next to the hotel and was very peaceful, we could see and hear the surf along with views of El Younque. The room itself was very clean and large with a sofa bed and plenty of storage pace. Coffee machine was provided and milk could be purchased from the little shop. It had a great fridge and water was refreshed daily. Bathroom was large and clean. Staff were all very friendly. We ate at the 3 main restaurants on the site. They were all pretty good expensive however our least favourite was Nectar. The buffet breakfast we went to once it was extremely busy and noisy food was ok and varied. However for a quick, light breakfast we used the onsite shop for fruit and a pastry. We didn’t leave the resort on this occasion and wished we had a walk outside as it’s on a golf course with lovely views, but we were relaxing for 4 days before joining a cruise. Overall we loved the resort and would definitely recommend this for a quiet relaxing holiday and we’d love to go back some day too.

Beautiful property and excellent amenities. Very close to San Juan, Luquillo Beach, and Fajardo. Property is massive, so you never feel overcrowded. Food was okay, I would have like to see more Puerto Rican choices. The gym is relatively small for property so large.

Thais was FANTASTIC!!! She was so kind and made the experience. the food was lovely. Great dinner - lobster Mac and cheese was fantastic.

Went to dinner at Nori tonight and our server Anthony was great! He was very accommodating and attentive to our party! The food was good as well.

We had an outstanding experience thanks to Angelo, who truly made our visit memorable. From the moment we were seated, Angelo was warm, attentive, and incredibly knowledgeable about the menu. He took the time to walk us through recommendations, answered every question thoughtfully, and made sure our orders were exactly what we wanted. What really stood out was his timing and awareness — our drinks were always refreshed, courses came out perfectly paced, and we never felt rushed or forgotten. Angelo struck the perfect balance between being attentive and giving us space to enjoy the meal, which is something not every server does well. Beyond the excellent service, Angelo’s positive attitude and genuine friendliness elevated the entire dining experience. It’s clear he takes pride in his work and cares about making guests feel welcome and taken care of. Because of him, this meal felt special rather than routine. If you’re dining here, ask for Angelo — he’s the kind of server who turns a great restaurant into an exceptional one. We’ll absolutely be back and hope to sit in his section again.