Hyatt Regency Grand Reserve Puerto Rico

Beautiful property, felt almost as if it would fit in Hawaii in style. The main resort building was breezy and open with many stunning water features all over. It was the perfect location convenient for visiting the El Yunque rainforest as well as Old San Juan. We rented a car but if we were in a smaller group or without small children who needed carseats it would've been just as convenient to utilize their shuttle system, organized tours, or just Uber. Service was fantastic and even though there was a wedding and various other events on the property while we were there, we did not feel like this limited our enjoyment of the resort at all. They were amazingly accommodating and seemed to be accommodating for Kosher groups on the property as well. I also noted that they had golf carts to take you around the property and though we didn't specifically need it it was helpful when we were arriving and had luggage, I can imagine it would've been very important if our grandparents had joined us this time.

Rose is the absolute best bartender here in the hotel!! She is amazing !!! We love her and she makes amazing drinks we love her !!!!

Rose was the only one working behind the bar. She hustled while her colleagues just stood there standing talking to each other.

Me and my husband had our anniversary dinner at Prime 787 steakhouse, and our table server Angelo is great!! He gave us perfect recommendations for all the great food, and he’s is very sweet and kind. Will definitely come back again!!

I cannot say enough good things about this hotel. We loved our Servers at the restaurants - they made the dinners so memorable for our family. Thais and Victor and Anthony and Angelo are the ones that I remember but they were all great. They went out of their way to make the evenings special and it was so appreciated. The pool and beach are gorgeous. We had good service everywhere. We will definitely return!