Hyatt Regency Grand Reserve Puerto Rico

We are here on our honeymoon and it has been so perfect! Such a great place to come on your honeymoon or any chill vacation! The food and service has been amazing. There are so many great food options. My favorite server was Kamille! She was the best ever! So nice and so fun to be around. Love it here!

We have loved being here on our honeymoon. We have experienced the Nori sushi and now teppanyaki! Kamille is OUTSTANDING!! She was our server both nights and made the experience extra special! We will be coming back in the near future!

A fantastic resort in all respects! This was our second stay. We are already planning a 2027 visit. An absolutely beautiful property that features a large variety of restaurants, a golf course, multiple pools, and many more amenities. The lobby areas are expansive, open, and visually stunning, connecting the guests with the many restaurants on property. The lodging areas are restricted to two storied units spread out generously over beautifully landscaped grounds. All of which creates a very spacious and tranquil atmosphere. Staff operated, golf cart styled vehicle, are readily available to transport guests and luggage around the expansive property. Walking the landscaped pathways is also quite pleasurable. All Staff Department personnel were extremely cordial and professional. They collectively enhanced our stays. Keishlah (Housekeeping) did an impeccable job with our room on a daily basis. Anthony and Natalia at the Nori Restaurant (Asian Fusion) made several meals memorable with outstanding personal service. True professionals. This resort is a great fit for singles, couples, families, and has a huge capacity for business meetings and events. Do yourself a favor.... Plan a visit or event at the Hyatt Grand Reserve, Puerto Rico!

Our stay at the Hyatt Grand Regency in Rio Grande was better than I could have ever expected. Staff was friendly and helpful. Restaurants exceeded expectations. Pools were well cared for and exactly what I hoped for. Beach left a bit to be desired, but was adequate. It may have been the time of year. We will return again someday!

The Hyatt really exceeded our expectations. Edwin in guest services was phenomenal- he contacted us before our trip to make sure we had everything we needed. We had a wonderful check in experience. I’m glad I signed up for the credit card before our trip to get Discoverist status - resort fees were waived and there is a special check-in area and dedicated guest services. My kids loved the pool and resort area. We got a beach cabana one day, which is very reasonably priced ($125). There were plenty available that day, so I don’t think it’s necessary to reserve in advance. We were able to purchase pool floats at a reasonable price which they inflated for us. Even though we were there Memorial Day weekend, the pools weren’t crowded. We were able to arrive at 3:00 one day and grab a fre We also really enjoyed Nori Hibachi and Nori Asian - Diana F, our server, was one of the very best I’ve had in my travels. One tip is to make dining reservations before your trip. I made the mistake of calling at 5:00 one day for our reservation - there were no reservations online, but guest services was able to get us into Water’s Edge at 7:30 which was much later than my kids wanted to eat. I saw a number of other people being turned away from the restaurants because they didn’t have reservations. One downside is that they include a gratuity on everything - it’s pretty ridiculous that a 10% automatic gratuity is included on purchases of bottled beverages and tubs of ice cream from a cashier. I hope management reconsiders that policy - it really left a bad taste that candy and bottled water have auto gratuity added. I would have given the resort five stars, but management needs to rethink this policy.