Hyatt Regency Grand Reserve Puerto Rico

Angelo from Prime 787 was an absolutely amazing server. He went above and beyond to ensure my family got everything we wanted, exactly how we wanted. The food was excellent, steak was cooked perfect, and Angelo was superb. Thank you Angelo for giving us an amazing dining experience!!!!

So far, everything has been outstanding! The property, restaurants, staff, and overall experience has been amazing. Special Shout out to the staff at Prime 787 Steakhouse who went above and beyond to make our experience the absolute best! Marcos our attendant and the head Chef were spectacular. Kudos to all! Thank You for making our anniversary unforgettable. Mr and Mrs Young III

We just got home after spending a week at the Hyatt Regency Grand Reserve Puerto Rico, and our family had such a wonderful stay. The property is beautiful and very spacious. We loved being able to walk to the beach right from the resort, and it was obvious how much care goes into maintaining everything. Every morning we saw staff around the property working hard to keep the grounds looking great. What really made our trip special was the people. Everyone we interacted with—from the bellmen and bartenders to the restaurant staff—was friendly, helpful, and always willing to offer recommendations for our family. A special thank you to Victor, Omar, and Gabriel. They were amazing throughout our stay. Whether we needed a ride to breakfast or back to our room, they were always there with a smile and made the rides enjoyable with great conversation. They truly made us feel welcome. We also had Magdiel as our trolley driver a couple of times, and he was always in such a good mood. He had great music playing and somehow made those early breakfast rides fun. His positive attitude definitely started our mornings off right. And a big thank you to Israel, who helped us during checkout. He was incredibly helpful and made the process smooth and easy, which was much appreciated after a week of vacation. The breakfast buffet was delicious and had plenty of options. My only suggestion would be to switch up some of the items throughout the week for guests staying longer. Also, while some of the room interiors could use a few minor updates, it certainly wasn't a big complaint and didn't take away from our experience. Overall, we had a fantastic week and made so many great memories with our family. We wouldn't hesitate to stay here again and are already talking about coming back. Thank you to everyone at Hyatt Regency Grand Reserve for making our vacation so enjoyable!

The resort was excellent! Rooms were clean and well taken care of and the staff did a great job keeping everything we needed available. The Pool was awesome for all ages it's so big it never felt crowded. As for the beach area it was nice and quiet, it never felt crowded and the staff was still there for anything you wanted. I would recommend the resort to anyone looking to have a nice getaway from the typical vacation crowds.

Beautiful, well maintained property. Really breathtaking. If you’re looking to get away from the congestion of San Juan and want a slow, relaxed pace - this is it. Staff are polite and always available to give you a ride around the property (it’s huge). The pool is beautiful, with a swim-up bar, the beach is yards away, just walk over and grab a beach chair. The rooms are beautiful, tastefully decorated, and clean. While we spent a lot of time off the resort, the days we were there were lovely! We had such a relaxing time. I should note that we rented a car and it is worth doing so. This property is close to many local restaurants and activities that are only 15-30 min away. The drive to/from SJ & the airport is about 35 min. The resort offers per day parking rates that are very reasonable (especially if you’re visiting from a big city!).