Belmond Maroma Resort & Spa

Where do I start. We went here for the last leg of our honeymoon, and honestly I didn't really know what to expect - we went on a recommendation from a friend, who was spot on, because when I say the hotel photos, I wasn't that impressed, but they said..just go it will love it. Well....from the moment we got to the property - everyone was friendly and so helpful. Debra our concierge was fantastic, and put us in a beautiful room on the beach - it's not a cheap hotel, but it was worth every dollar, and was truly a magical experience, as my friend said. Moises, Julio, Francisco, and Sandra were are waiters for all our different meals at the hotel. They were fantastic. Francisco introduced us to our new favorite wine Cardon Casta - Mexican wine - it was beautiful. The duck at the Sol restaurant on the property is off the charts delicious - the food everyday, every meal was so good. We had a romantic dinner for 2 on the rooftop mirador terrace. It was perfect. Honestly..I can't say enough about the hotel. The rooms were so clean, the grounds were spectacular - we saw monkeys, iguanas, etc. The floral and fauna on the property are in line with the natural habitat. The hotel really does a good job being environmentally conscious. We loved it, and we can't wait to go back - thank you Belmond Maroma for making our honeymoon even more special!!

We just visited Maroma for the 10th time. It is the only resort in the world we have visited more than once. Great location, beach, food and service. The resort is well managed and the staff is excellent. Several staff members have been there since we went for our honeymoon in 1996. Our favorite. See you next time.

My full family had 3 rooms booked almost a year in advance for a family vacation. The vacation was planned for December and we were just informed the whole hotel is being rented out for the last three nights of our stay and we cannot stay at the hotel those nights. The Belmond did offer to transfer us to a similar hotel but this is inconvenient and not possible since we are traveling with two young children and the hotel they want to transfer us to does not allow guess under 14. Now we have to completely change our vacation we worked so hard to plan. Also the hotel is not even covering the costs for us to change our flights. I would never consider staying with such an unreputable company again.

We just returned from our wedding and honeymoon at the Belmond Maroma Resort and it exceeded all expectations. There are no words to describe how perfectly executed our wedding was at Maroma. They made us feel special and over the moon. Everything went perfectly smooth and seamless with ours special thanks to Cinthya, the spa manager and her team. She put together our absolute dream wedding and we would highly recommend it for any couple looking for the most romantic and perfect weeding in the most amazing place.

If you are looking for the Best of the best, this is your place! This is my favorite place in the world, and every time we go back it gets better and better! Belmond Maroma is a first class, 5-star Resort, not your typical average resort but far more special and beautiful. This is a truly wonderful place to stay on the Riviera Maya with fantastic beaches, best atmosphere, wonderful accommodations, excellent restaurants and the warmest people you will ever encounter in your life time. In particular, I would like to mention Federico, the General Manager, and Cinthya, the Spa Director who were so professional, friendly and kind to us on a personal level. We highly recommend the Kinan Spa (one of the best in the world, if not the best). I could go on and on about the stay we experienced at Maroma, but no words will ever do it justice. Don't miss this precious gem! Margarita