Belmond Maroma Resort & Spa

Professional and friendly staff, beyond beautiful property. Worth every penny. Snorkeling in the area is exceptional.

This was our third visit to Maroma and the first since the property renovations. It is a true paradise. We have stayed at dozens of 5-star hotels and resorts and the staff at Maroma is among the best in the world. Every single request or need is anticipated and fulfilled promptly and to the best of their ability. You will never want to leave the property. The resort is spotless and very unique to the area.

I have never teared up leaving a hotel before, but that’s how much I loved our stay here. The staff was incredible, our room was beautiful, and the food was outstanding — what’s not to love? While sitting near the beach, a staff member came around cleaning guests’ sunglasses. They always say it’s the little touches that matter, and that was a real wow moment for me. I’ve had the luxury of staying at some amazing hotels, but that was a first! Dining at Woodend is an absolute must — the cauliflower dish was amazing. I don’t even care for cauliflower that much, but this one was incredible! I also loved seeing all the little critters roaming the property — such a fun touch of nature. My only minor complaint is that my husband and I joined a couple of the scheduled activities. Even though they were adult activities and there weren’t many kids on the property, they were held in the kids’ club, where the seating was limited to bean bags or child-sized chairs. I would have enjoyed the experience even more with proper seating. Overall, this was one of the most memorable hotel experiences I’ve ever had — and I can’t wait to come back!

I got food poisoning from a drink at one of the bars (no I did not consume any of the tap water while in Mexico) and the amount of seaweed made the beach very undesirable and made the ocean unattractive to get in.

My wife and I spent four unforgettable nights at Belmond Maroma, and it was nothing short of extraordinary. From the moment we arrived, the service was impeccable—warm, attentive, and truly irreproachable. We were upgraded to a spacious suite that made our stay even more special, and the team went above and beyond to celebrate my birthday with thoughtful surprises that made me feel genuinely cared for. The food was another highlight—fresh, vibrant, and deeply rooted in local flavors. Every meal felt like a celebration of the region, beautifully prepared and full of authenticity. What stood out most was the way the staff made us feel—not just like guests, but like family. Every detail was handled with care, every interaction filled with warmth. Belmond Maroma exceeded our expectations in every way. We left feeling grateful, spoiled, and already counting the days until we can return. We can’t wait to come back.