Belmond Maroma Resort & Spa

Close enough to Cancún airport, but tucked so beautifully into jungle on white sand beaches; Belmond Maroma offered the perfect balance of attentive and friendly service while still allowing us disappear into our new “home�. The rooms are spacious, yet comforting, with all the amenities you expect from a 5 star resort. From the initial welcome tour (margaritas in hand) we were treated to an unforgettable escape. We had multiple exquisite meals at El Sol and El Restaurante, both inside and beachside. They offered authentic and international options and a wine list representing the very best of Mexico and international benchmarks. Breakfast was a highlight. “La Tia� prepared my “best ever� quesadillas daily and the a la carte options never seemed to disappoint. Fresh local juices, fresh fruit, yogurt, and pastries were an added bonus. Freddy’s bar is a must to enjoy world class beverages within reach of of the crystal clear waters; all under the watch of Freddy himself, and the local iguana Poncho. We sat both poolside and along the beach all 5 days and could not have had better service from the staff. The regular intervals of refreshing drinks and snacks were a pleasant surprise. The Kinan spa is world renown and for good reason. We both experienced multiple treatments an cannot wait to return if only to experience it again. The spa and hotel also offer sauna, steam, dip pools, and a more than adequate gym for all. The spa offered a wide array of styles, and my advice is to trust their recommendations. I am not, or maybe I will say, I was not a spa person, but I am now a believer. Life changing It was a pleasure to get to know the family at our new “home�.. All the service staff was friendly and more than happy to navigate my attempts at Spanish or just lazy English. We were always greeted warmly with a smile and they had great recommendations for everything from food and drink to activities. The local wildlife was abundant; the coati, iguana, Adelita the macaw, and the family of spider monkeys were our favorite. They offered scuba and snorkeling tours with just a quick walk to the beach. Everything from stingrays, sea turtles, eels, and a myriad of fish were on display. We even saw the release of baby sea turtles nightly as they were hatching right along the beach during our stay. This a special place to celebrate a special occasion or just escape from the real world. I cannot wait to return! Hopefully soon, as I'm already missing my Palomas!!

It would be difficult to highlight one thing, because It was a 5 star stay in every sense. The team was very kind and helpful, the suite was awasome and the food delicious. I totally recommend the Belmond Maroma Resort and Spa, you will not regret ;)

My wife and I were looking for a luxurious place to completely relax for a week and we were not disappointed. The beach is wonderful - white with perfect sand. We were in the hurricane season - Sept 17 - but all was very comfortable and the sun shone always. The mainly NE breeze was mostly a bonus. Our room overlooking the beach was perfect for our purposes and a haven when time to be out of the sun and reading a book. Wonderful linen and very well serviced morning and night. Food and all drinks were excellent. Above all, the staff were helpful and delightful from the minute we arrived to our parting waves. Rafael, Chrissy, Rosa, Freddy and Victor, Moses, Julio, Jimmy; each and every member of staff were the most important part of our wonderful time at the Maroma. (apologies to those I have not mentioned!) -Thank you - we can certainly recommend this sanctuary to others. Mary Lou and Scotty Ashton-Jones

Visited the property with my girlfriend for my birthday for four days. The best resort i have ever been to. From the sea to the sand to the amazing staff, everything was wonderful. Got birthday surprises throughout the day from the front desk, restaurant and spa. I would like to especially mention Cristian, Christine and Deborah at the front desk for making it such a memorable stay, and helping us throughout our stay, Sergio, Fernando, Moses, Julio and a few others from the restaurant for taking care of us on and off the beach, and lastly Roberto and Carmen from the spa for an unforgettable Temazcal and Moon and Star massage.

For five days and four nights I enjoyed this gorgeous pearl of the caribbean which keeps properly the essence of the mayan culture combinated with great luxury, surrounded by the wildness of the jungle ,a virgin beach and a delicious food. We had a really authentic experience in Belmond Maroma Resort that wouldn't have happened without the professionalism of all the staff so my compliments to the executive team for the leadership. Particularly I must point out the amazing nice treatment that we received from Mr. Diego Lozano who made sure that we had an exceptional time there and who also impressed me with his wisdom, leadership and huge emotional intelligence despite his youth. I truly recommend this resort!