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June 16, 2017 for 3 nights for 2 adults.

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Viceroy Riviera Maya in Riviera Maya, Mexico

Called a “sexy, eco-conscious hideaway in the jungle” by Travel + Leisure, Viceroy Riviera Maya utilizes nature’s beauty in its design and details. Thatched stucco villas are finished with louvered mahogany doors, sisal rugs and canopy beds with Egyptian linens, and the surrounding rainforest infuses the grounds with serenity. Viceroy blends just the right amount of indulgence into your stay: Beckon a “tropical butler” for a poolside iced towel and learn about the area’s best tequilas during a tasting led by the resident Maestro Tequilero.

Greet the day with sun salutations on the beach led by a Hatha yoga instructor. Keep company with herons and gulls as the sun creeps over the sand. Continue to renew during a Tzolkin ritual, which purifies energy with a massage using copal mud. Arrange a private dinner of fiery poblano chilis quesadillas with squash and Oaxaca cheese on a candlelit pier.

Location of Viceroy Riviera Maya

Viceroy Riviera Maya
Playa Xcalacoco Frac 7
77710
Riviera Maya, Mexico

Nearest Airport: CUN

Amenities for Viceroy Riviera Maya

  • General Information
  • 128 Villas
  • Pet Amenities
  • Pet Friendly
  • Adults Only
  • Only 16+ Years Permitted
  • Dining
  • Poolside Dining
  • Outdoor Dining
  • 3 Restaurants
  • Wine Cellar
  • Room Service
  • Bar & Lounge
  • Dining Room
  • Pool Wait Service
  • Oceanfront Dining
  • Waterfront Dining
  • On-Site Amenities
  • Concierge
  • Pool
  • Shuttle Service
  • Complimentary Newspaper
  • Laundry Service
  • Library
  • Gift Shop
  • Fitness Center
  • Currency Exchange Service
  • Butler Service
  • Multilingual Staff
  • Valet Parking
  • Hamam
  • Pool Butler
  • Pier
  • Limousine Service
  • Lounge
  • Driving Range
  • Swimming Lagoon
  • Sun Deck
  • Steam Room
  • Patio
  • Spa Onboard
  • Complimentary WiFi
  • Indoor Jacuzzi
  • Movie Library
  • In-Room Amenities
  • Private Patios or Balconies
  • CD Players
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Flat-Screen Televisions
  • Luxury Linens
  • Luxury Bath Amenities
  • Outdoor Showers
  • Private Pools
  • Hammocks
  • Private Terraces
  • Complimentary WiFi
  • Activities
  • Cooking Classes
  • Cultural Classes
  • Deep Sea Fishing
  • Educational Programs
  • Excursions
  • Fishing
  • Hiking
  • Sailing
  • Tennis
  • Water Skiing
  • Windsurfing
  • Wine Tasting
  • Pilates
  • Cooking Demonstrations
  • Scuba Diving
  • Snorkeling
  • Parasailing
  • Ecological Excursions
  • Canoeing
  • Nature Walks
  • Yoga
  • ATV Tours
  • Boat Excursions
  • Yachting
  • Fitness Classes
  • Wildlife Viewing
  • Cultural Tours
  • Bird Watching
  • Boating
  • Kite Surfing
  • Horseback Riding
  • Golf
  • Nature Hikes
  • Business
  • Meeting Rooms
  • Conference Facilities
  • Nearby
  • Historic Sites
  • Shopping
  • Restaurants
  • Golf
  • Nightlife
  • Beaches
  • Polo
  • Parks
  • Marina
  • Monuments
  • National Park
  • Market
  • Interests
  • Beach
  • Honeymoons & Romance

Reviews for Viceroy Riviera Maya

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 3 days ago

We just came back from 6 glorious days of celebrating my sister's 50th Birthday! When dealing with 2 other sister's and what each person expects from their vacation experience, I think Viceroy hit it out of the ballpark. My family and I have traveled to the best hotels and NEVER has the service been what we all experienced at Viceroy! My sister and her husband arrived a day earlier then us. Their flight was delayed and they didn't arrive until after 10:00 pm. Viceroy had delicious dinner sent over to their room with dessert and beverages without them ever asking. Service on the beach, Thank you to hard working Pepe and poolside service from Francesco!! The talented Chef Carlos and William are true gems and talent to the Viceroy organization. The only issue we had was the load disco music that the hotel next door starts blasting around 9:00 pm. Our room the first night was closest to the other hotel and we quickly were able to change rooms the next day (Thank you Oscar) When we go again we will make sure that we are far away from our room 40.! If I were to rate Viceroy I would give it a TEN!! Thank you to the entire team and I apologize if I forgot your names. We will be honored to visit Viceroy again and have the most relaxing vacation of our lives!

Joy T - Harvard


TripAdvisor Traveler Review Rating Reviewed 6 days ago

The resort is beautiful, set in extensive gardens that disguise the fact it is sandwiched between other properties. Each of the individual rooms was set in the gardens with private access, so it felt very secluded and relaxed. Rooms are really nicely equipped and furnished, with private plunge pool, outdoor shower and many other amenities, really comfortable. Staff were all very friendly and pleasant and service levels on the property were generally very high. The beach is beautiful and directly accessed from the communal areas where the restaurants and bars are located. The food offer is expensive, however, and although the quality is ok the choices are rather bland and stodgy. Having had really good cocktails everywhere we stayed in Mexico, these were rather disappointing too, especially given they were more expensive. The main service fail occurred one night when heading back from dinner in nearby Playa del Carmen, when an incident closed the road back to the hotel for an extended period (a nearby shooting, so some police cordons). Although we rang the hotel from the taxi they offered no useful advice or help to deal with the situation. We ended up having to work out an alternative route, which involved a long walk through a couple of adjoining properties and then along the beach - some guidance from them to minimize the hassle would have helped and on our return the staff didn't seem particularly interested. A shame, as this marred what would otherwise have been a nice stay.

Monty10001 - London, United Kingdom


TripAdvisor Traveler Review Rating Reviewed 1 week ago

This was my first visit back to Mexico in at least a decade and I settled on the Viceroy for a calm, easy, long weekend with a friend. The Viceroy fit the bill perfectly. We reserved Villas 11 and 12 and they were perfectly situated on the resort property. No more than a minute away from the pool/beach area or 2/3 minutes from the spa. The villas were also more private than the beach villas, which we debated reserving and sharing. We absolutely made the right choice. Rooms were lovely. A little noisy early in the evening due to the property next store, but the resort did everything possible to address the situation. Staff is wonderful! They know your name by the first day, couldn't be more attentive, but still unobtrusive. Food was excellent. We did not leave the property. Plenty of beach cabanas and pool lounges for all, which was especially nice because no one felt the need to claim a spot early in the day. We also made use of the spa twice. Wonderful facility, especially if you book the outdoor treatment room (ask for Maria). There is nothing like listening to a waterfall and the birds as you relax away during a massage. Can't wait to return. Thank you Viceroy for a wonderful, rejuvenating Mother's Day weekend!

cstar123 - Austin


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Most everything has been mentioned already about this fabulous property; from the spacious villas with personal plunge pools, to the excellent service provided by every member of their team. I want to just say I was overly impressed with the attention to detail I would see during the stay, for example; when you take an evening cab back to the resort after dinner in downtown Playa, the valet guys will use their flash lights to check the cab after you get out, making sure you haven't left anything in the vehicle. I don't know how everyone knows the name of you and your gf/wife, but they do, from day 1. I knew about the noise at the Azul resort when I booked the property, its all over these reviews. So I requested in my reservation to be on the far side of the property, away from the Azul resort. They obliged the request without reminding. The music is loud, and I can imagine how loud it would be if our villa was over on the Azul side. To say its a "different caliber" of guest at the Azul resort vs Viceroy, would be an understatement. Its annoying but I can not blame the Viceroy. I have no idea what legal paths are available in Mexico but i'm guessing their is great leeway with resorts and what they do on their property. The beach was the only other issue I had. The kelp was to the point you would not want to take a swim, because of the fear you would resemble the "creature from the black lagoon" when you came out. I don't know how the resort can not make kelp float in the ocean, and they did a good job raking it from the sand. The issue I had with the beach, which they could control, was the number of palapas available to guests. The tell you its "first come, first serve" when you arrive for your stay. However, this is vacation, not Jones Beach. I am not going to hurry down to the beach in the morning to make sure I have a palapa for the day. At the price they charge per night, there should be...has to be, a palapa available for every guest, regardless when they decide to head to the beach. In short, you can't have a beach resort and no beach palapa for a guest. As for the rest, perfect. As others have said, the all inclusive option is worth it for the days you plan on hanging at the resort all day, not worth it if you plan to eat a meal off campus. Great vacation!

BMozekian - Dallas, Texas


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

We stayed at the Viceroy this month for 9 nights in Villa 18. Villa was beautiful with outdoor space including beds and plunge pool. The staff were very attentive and helpful so during the day we could not have asked for more. However during the evening the resort can be quite noisy. The hotel next door has a rooftop outdoor disco which, on some nights went on till well after midnight. Our villa was nowhere near the edge of the complex , so quite a way from the hotel but we could still hear the music. So during the evening not quite 5 star luxury!!

fi0namckenna - Bournemouth, United Kingdom


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