Viceroy Riviera Maya

I cannot explain all the great reviews of the place, it is tiny in size, a long strip of narrow tunnel paths leading to a very small patch of land that contains the small pool and all restaurants. Super narrow beach which is in itself nice but it is not private so there is a constant stream of people walking inches in front of you, and coming to swim in a small bit of sea somewhat cleared from seaweed, including children of course. VERY dated rooms, impossibly noisy aircons and bugs in the room. The only positive thing I noticed was friendly service.

The viceroy was a perfect choice for our vacation, I already want to go back. The property is immaculate and so unique staying in a private jungle villa with pool. I really feel that pictures do not do it justice. We got breakfast every day, we loved everything we had. We also ate at both onsite restaurants which had so many choices and over the top delicious food. 5 star choices really no reason to leave the property. What I feel made our trip over the top was the service. All the little touches and intentional hospitality elevated our stay. Carlos specifically is excellent. We were also thankful for Daniel and Luis.

My husband and I spent our 20 year anniversary here at Viceroy. Our stay was exceptional, rooms were amazing, property was beautiful and private and staff was so accommodating. Would definitely go back! 100/10!

First of all the service was exceptional. The bread served with the eggplant dip was outstanding. All of our first courses were delicious. Especially so was the black risotto which was one of the best I ever had. The crab taco and the tamal were also great. For the mains I had the smoked trout taco and my family had the short rib birria, steak and shrimp gnocchi which were all amazing. We were staying at another hotel and this restaurant is absolutely worth venturing to. Not only will you not be disappointed but thrilled you went.

Great property. Very well-maintained. Accommodations are great. Staff are incredibly friendly and accommodating. Exceptional service. The on-site restaurant offerings are also far above average. Everything we ordered was delicious!