Viceroy Riviera Maya

Our stay at the Viceroy Riviera Maya was a masterclass in privacy and luxury, featuring a villa and private plunge pool that we never wanted to leave. The staff were exceptional—always attentive but never overbearing—and the spa services were easily some of the best we’ve had. We did venture into Playa Del Carmen by taxi but quickly realized we should have just stayed in our secluded bubble the whole time. While the food was just okay and the digital menus were a bit of a headache to navigate, the overall experience was so stellar that we would return in a heartbeat. Just come prepared for a few mosquito bites despite the resort’s best efforts; it is well worth the price for such a serene and high-end escape.

My husband and I spent 4 magical nights at Viceroy and really hope to come back one day. The staff is wonderful: kind, respectful, attentive. The property itself is very unique and has an incredible jungle vibe: even though you're right next door to larger resorts, you feel alone in the nature. Their spa is absolutely worth a visit as well as their gym. Villa beds are so comfortable, my Oura gave me first ever 100 sleep score :D As others have already noted, food here is outstanding. Get the mayan toast for breakfast - you will NOT regret it! Overall, we had a fantastic stay & can't wait to be back in paradise!

We stayed at the Viceroy for 5 nights and had an amazing experience. The staff was, warm, courteous and incredibly attentive. Eric and his team work hard to make sure that every guest is having an enjoyable stay. I'd highly recommend.

This place is special. They pay attention to the details here and genuinely try to make your experience positive. The food is exceptional. The establishment earned my total respect when my partner returned to the room after I slept in one day and informed me that they checked in regarding my well-being and looked after her, ensuring she was comfortable and happy (thank you Pepe). That’s not something I’m used to and it didn’t go unnoticed. I’d return, she’d return, maybe you should check it out. Cab to 5th is $24, not bad when you get to live in a borderline jungle with a private plunge pool.

The Viceroy Riviera Maya is a lovely resort, hidden near Playa del Carmen - right on the beach in the Yucatan jungle. We stayed in one of the private villas. Very spacious inside and on the terrace. The private plunge pool is such a bonus. You really feel like you're alone in the world - unless you want some action. Then a short walk on a winding path through the trees and you're at their beach side pool, bar and restaurant. Very accommodating and friendly staff there. The food is well above the usual standard of other area resorts - and we've been to a lot of them. Highly recommended.