Viceroy Riviera Maya

Just back from a fabulous 10 night stay. Wanted to get away from it all and hopefully get great service....we got both in an abundance and really enjoyed our time there. The whole setting is super peaceful and private, each villa/room (only 40 or so of them) was in its own little world away from it. Pool area next to the beach was also very nice, with a great team taking care. Do not want to single out any specific team member as it would be unfair to the rest as they all worked tirelessly to make the stay memorable. Highlight of each day was the quality a la carte breakfast taken with a wonderful sea view. Definitely will be back.

We had a great experience, all of the staff was fantastic. They go above and beyond when it comes to providing an excellent stay.

We can't recommend enough. My sisters and my mother return for a girls' trip every spring. We are treated like queens! The staff always remembers us and welcomes us back. The attentiveness to our needs is unparalleled. And the attention to detail is always so appreciated...the rooms are so lovely and private, with our own small pool. So you can lounge on the shaded patio of your own villa, or at the main pool. The sunrises on the beach are lovely, and eating breakfast at the restaurant, practically on the beach is always so special. We do the all-inclusive package, even though we don't drink much alcohol, because it makes our experience completely stress-free. If you want to feel completely pampered in paradise, treat yourself to this experience!

This was my first time traveling to Cancun and the time at Viceroy can not be understated as the absolute best time of my life! The respect of the entire staff was that of royalty, the amenities the food I could go on for hours it was simply 1 of 1. Thank you for an amazing time!

We had an incredible stay. The facilities were beautiful and tranquil, The staff was warm and accommodating, the food was interestign and superb. Highly recommend.