Anantara Palazzo Naiadi Rome Hotel

The staff was perfection, the breakfast amazing, the room amenities- meh. I have not stayed in a high rated hotel such as this with a pay per item mini bar. this seemed very tacky and out of line with the rest of the facility. Most hotels of this caliber offer only complimentary items in the room- If I would like to buy a cocktail, I will order one or use room service. Why would I want a convenience store in my personal room?

In early December 2025 my wife and I were taking an ocean cruise around Italy via Viking Cruise Lines. We had a 3-day pre-cruise extension in Rome. Viking put us up at the Anantara Palazzo Naiadi Rome Hotel. In short, it was awesome! Probably the nicest hotel we've ever stayed at in all of our travels. Very centrally located. The rooms were more than adequate size and very clean, very quiet with no noises from the outside at all. The hotel was very elegant with great Lobby Bar area. The hotel employees were all extremely accommodating and nice. The breakfasts were over the top with just about anything you could ask for no matter what country you're from. The roof-top restaurant was top notch with an awesome view of Rome. It even has a roof-top infinity pool & deck / bar area with same views. We will definitely stay here on our next trip to Rome! Darin G. Germantown, TN U.S.A.

Flight back to Houston was cancelled at the last minute so we had to scramble to find a hotel in Rome, and we happened to find Anantara Palazzo Naiadi. We had a great time at the Spa and enjoyed the hotel! Beautiful and well located. Great staff/service!

The overall stay was spectacular. One of the best European stays we ever had. Guest services when checking in and out, room attendants, valet concierge...5 stars with no exception. And a very big shout out to the dining room staff most especially Ashley Carurucan. Every morning she greeted my wife and I my name, with a warm smile, and knowing the beverage from day one. It made us feel welcomed and comfortable.

Message: Subject: Re: Commendation for Exceptional Customer Service To: General Manager ⭐️⭐️⭐️⭐️⭐️ Exceptional Service That Feels Like Family Every layover at the Palazzo Naiadi Anantara Hotel in Rome is a true pleasure, and that is entirely thanks to the extraordinary customer service staff, who consistently go above and beyond. From the very first welcome to every small detail during our stay, the team shows genuine care, professionalism, and warmth. Their attention is never routine,it feels personal, sincere, and deeply human. They anticipate needs before you even express them and handle every request with grace, efficiency, and a smile that makes you feel truly at home. What makes this hotel special is not only its beauty and location, but the people who turn each stopover into a memorable experience. They transform a simple layover into a moment of comfort, elegance, and calm in the heart of Rome. A heartfelt thank you to the entire team,your dedication does not go unnoticed, and it keeps us coming back every time. Truthfully Yours, Ferruccio Biafora