Had a great 3 night stay here as a family. Lovely old stylish hotel, room was very nice, breakfast superb and the staff both professional and friendly. Less than 15 min walk to Termini and nice area with a number of close eateries. Would definitely come again

Listen to the reviews that say this is tired and worn. The first room we were shown had a desktop so water-stained that I’m surprised it wasn’t discarded long ago. There was also a step up into the bathroom, a real hazard at night. We were able to move to a slightly larger room that did not have these issues. There were, however, nails sticking out of the bathroom door molding (my husband removed them). The furniture in the common rooms also showed years of wear. Although this wasn't an issue with us, this a hotel with zero accessibility; even the main floor had multiple levels with steps. There were a couple of upsides: a good included breakfast and a responsive staff. This is a hotel in bad need of refurbishment and I’m surprised that it’s part of chain that bills itself as “luxury” on its website.

From arrival to departure we couldn't have been more happy with our choice to stay here. Yes, you have to do quite a bit of walking to get to the major sites (20 mins to Trevi, 35 mins to Colloseum), but it was in a nice quiet area which was a joy to return to after a day in the choas and noise of the city. We had a superior twin room on the 5th floor (507), which was a corner room with two windows with different street aspects. The room was a good size, and the bathroom was large and well equipped, and the beds were comfortable. The room was ready when we arrived earlier than the check-in time, which is always a bonus. There was only one elevator, but it was speedy and efficient. Breakfast was a delight, with an amazing choice of hot and cold foods. We didn't eat in the restaurant but did enjoy pre-dinner drinks in the courtyard, which was a wonderful peaceful oasis. Drinks were served by a delightful friendly man (didn't get his name). In fact, all the staff we encountered at the Empire Roma were friendly, helpful, and professional. I would recommend this hotel.

The location was excellent for me. Close to just about everything. Walking distance to Trevi Fountain, Spanish Steps, and Roma Termini Train Station. Excellent Customer service Lyuba, Gianluca, and Ivan at the front desk were absolutely terrific. The whole front desk was great, but I encountered these three the most. Grazie Mille.

We loved the ubication of this hotel. It is close to terminal station. The people at reception desk were very friendly and always attended our necesities. The room was very well clean and spacious and the room service was great!