Residenza Ruspoli Bonaparte

Have you ever dreamed of what it would be like to sleep in the palace of Versailles? This is your answer. Cannot recommend it enough. The residence is a piece of living history but updated to be a fully functional hotel stay. We will be returning!

This place was very disappointing. It was advertised as two ensuite rooms, with a dryer and a fireplace—none of which was true. There was only one proper bedroom, and the second “room” was just a lounge that could convert into a bed. There was no extra bathroom, no dryer or fireplace, and the space was much smaller than expected. The listing was completely misleading. The owners offered a small amount of cash after we complained, but it didn’t come close to making up for the hassle—we had to find other accommodation. Very frustrating experience. Avoid.

Don’t believe the photos or description. Booked what was supposed to be a spacious suite with two ensuite rooms but arrived to find just one proper bedroom and a tiny living area with a makeshift bed. Several amenities listed online simply don’t exist - including the second bathroom, clothes dryer, and fireplace. When I raised this with staff, they tried to smooth things over by offering a small amount of cash to keep quiet instead of addressing the actual problems. Couldn’t even properly go our separate ways as they only provided one set of keys between us. Had to cut our stay short and book elsewhere, costing us double as they’ve refused to refund the THOUSANDS we paid. Appalling customer service from start to finish. Looking for luxury in Rome? Keep looking - this isn’t it.

Absolute trash and lies DO NOT BOOK Extremely disappointing stay at what was advertised as a luxury property. The reality was completely different from the listing on Booking.com Like someone else mentioned, the ads are all misleading and promise multiple room suites then give you a tiny one bedroom space Wouldn’t stay here again for free!! Con artists

This property is seriously misrepresented on the booking.com site. The Princess Pia suite does not have 2 en suite bedrooms, no additional bathroom, no fireplace and no safe. The 2nd bedroom is basically a collapsed couch in the sitting area. The photos are a con - the room is accessed off the main staircase and up a ridiculously steep flight of stairs - converted servants quarters. Lift was broken (102 stairs) and there was no hot water on 2 mornings. Incredibly rude property owner (Maria). Was refused a refund for the unused nights after she agreed to do so, then reneged (she agreed to refund if booking.com could point out where she had misrepresented the property. Which they did !). I feel defrauded !