The Pearl Hotel

The staff, hotel, amenities, and food were great. The rooms are large and you have lots of space. The staff goes out of its way to ensure you have a great stay. We had no issues.

The staff was kind and welcoming, and we received a free bottle of champagne to celebrate our anniversary. It was so nice being able to just walk down to the beach and have chairs ready for us, and the location of the Pearl is great for walking to dinner. We had one issue with the valet, but they were very apologetic and helpful, and we are grateful for that.

location is great. Staff is exceptional. Local shops are fun and local restaurants have great food. Reservations to local restaurants are recommended to get full experience.

A very disappointing stay. Ocean view room was a pool view- very deceptive marketing. Room was dirty when we checked in- hairs in bathroom, dirty floors, phone not working, makeup mirror didn't have batteries, balcony door stuck and wouldn't open/ just unacceptable condition when paying $900 a night. Walls are paper thin- couple next to us was fighting and had a screaming child that woke us up each morning. Staff very young. When I complained about the room at check in- the manager was "in a meeting" all night, and no one could help me until the next day. The air conditioning was broken in the restaurant our first evening. This is the worse value for money of any hotel I've visited. 1 star for location on beach and 1 star for the kind front desk manager that addressed my concerns the next day.

The spa rooms were very noisy. We were able to hear conversations held at the pool outside the treatment rooms. Relaxation was difficult even with a very good masseuse.