Hotel Lone

Arriving at the hotel we were not disappointed. What a sight ! The spaceship like design was something to behold. Check in was perfunctory and reasonably friendly. Our rooms were perfectly decent with an enormous bed and large bathroom. Some minor issues with the rooms were a little irritating. Our shower leaked through the screen into the bathroom so we had to block the flood with towels. Even though it was super hot we were restricted to just 1 bottle of water a day ! The receptionist looked at me like I was mad when I asked for a second. Our other room was constantly infested with ants. At no stage did they suggest a different room or offer an apology. Indeed at one stage they suggested it was our fault for having food in the room ! The coffee area was very dirty and not replenished for two days. The pool area was excellent and it was never difficult to get a lounger. The staff at the bar were almost friendly and the prices for drinks were good. The water was a little odd as it was very salty which tasted terrible and hurt your eyes. The spa and kids room were excellent so overall facilities were great. The service at the main bar was okay. We almost got a smile on occasion ! The breakfast was certainly the highlight with a brilliant range for all tastes and very friendly staff. Also it goes on until midday - amazing !! We didn’t try the restaurants in the hotel as they were very expensive. Finally, the proximity to the spectacular town and very busy beach was fantastic. All in all a really good hotel but with a few touches could be truly amazing.

We were moved from the island for one night due to storms and possible lack of ferry. What a fantastic hotel. It’s so quiet and calm. Breakfast was a breeze just so calm. The room is amazing the bed is like two small doubles together. Grounds are amazing. No complaints we have considered going back here fir a short break

A very large designer hotel 30 minute walk from the centre of Rovinj. We took a taxi a couple of times and that was 17 Euros each time. Our room had a lovely woodland view with the sea peeping through the trees. It had everything we needed, a great shower, comfortable bed, pleasant, private balcony although a few more plug sockets would have been handy. The pools were beautiful and surrounded by grass and trees where we relaxed on sun loungers in dappled sunshine. It was a short walk to the private beach where we enjoyed an afternoon drink each day in the beach bar. We were B&B and I would say that breakfast could take a bit of improving. There didn't seem to be enough space for everything, and the cooked breakfast didn't stay hot on the counter. A toasting facility would have been good too. There was a violent storm on one of the evenings we were there which meant that restaurants in town were closed so there was quite a demand for room service and food from the bar. All the staff remained cheerful & helpful despite such unexpected demand. During our stay, the ladies on Guest Relations made restaurant bookings for us and changed them where needed. They were so pleasant. We really enjoyed our stay. The highlight for us was the woodland setting...beautiful!

We visited this hotel twice, once in the spring and once in the summer. We were also in some other Maistra properties before. A few things which are good about the hotel: 1. A phenomenal architecture and surroundings 2. Location, near the city but also near the forest, where you have peace 3. Options: You have an indoor and outdoor pool (with seawater), a beach, a rent-a-bike service, etc. 4. You have a garage option (although a bit pricey). 5. Most of the staff are excellent, primarily accommodating, and know how to receive feedback. The company has a good culture. What is ok: 1. The rooms are ok for this type of hotel, but nothing special 2. The hotel features three restaurants and a café. 3. Cleanliness is ok and maintained well What could be improved: 1. Breakfast is pretty basic, although they offered to make something we wanted from the menu 2. The other two restaurant situations are not much better. Main restaurants have only 10 dishes or so, and almost nothing specific to Istria. Very basic. On the floor, there is the Tekka hotel, which is a Japanese (!) 1 Michelin star restaurant in Rovinj, so if you don't like Japanese food, skip it. 3. They don't have any medications to offer, even for sunburn. We believe they should have a minimum. 4. The situation at the beach is not great at all. At 9.00, everyone had already put their towels on their sunbeds (summer Balkan Olympics). And if you do the same, and leave for some time, someone can remove them and use your sunbends. So even if you pay 500€ per night, you may stay out sunbathing and see what to do. We complained about that, but the hotel refuses to resolve this situation. They said the beach is public and anyone can come and do whatever they want.

A lovely hotel in a pretty location, views of the sea and the trees in the neighbouring forest park. Great room with comfortable beds and ample storage, a big balcony and lots of mirrors, even the balcony dividers are mirrored! Large bathroom with a walk in shower and a large bath, toiletries provided. Good selection of food at the breakfast buffet, lovely fresh fruit, can sit inside or on the terrace. Pool area shared with The Eden next door but no problem finding sun beds, would fill up by about 11am. Pool lovely and large and you can also sit on the beautiful beach area where lots more sun beds are available. Two nice bars and restaurants by the pool and beach. We were bed and breakfast so walked into town for dinner every night, beautiful town with lots of restaurants by the water or in the old town, it’s quite a long walk though, takes at least 30 minutes to walk there.