Hotel Lone

Everything about our stay was excellent. The breakfast was delicious, with a great variety of fresh food, and the entire breakfast staff was friendly and welcoming. We would especially like to mention Borivoje for his kindness and professionalism. However, our biggest thanks go to the young Nikola. He provided the best service we have ever received. From dinner in the restaurant to breakfast the next morning, he was always attentive, polite, friendly, and genuinely cared about making our experience enjoyable. His professionalism, positive attitude, and exceptional hospitality truly stood out and made our stay even more memorable. Employees like Nikola are a real asset to the hotel. We sincerely hope he receives the recognition he deserves. Thank you for making our visit so special.We will definitely be coming back!

So, I’m still here at the Lone Hotel in Rovinj. I’m giving the hotel three stars because I feel like the marketing of this hotel was very misleading. I’ll say the the hotel itself is nice and clean, and the architecture is cool if you appreciate contemporary styling and uncomfortable seats on the lobby and on the terrace. The website talks about it being a quiet and peaceful retreat. I can tell you that maybe in the room, which has a view of a pine tree that is completely blocking the water view, unless you lean off the balcony, it is not tranquil. In fact, even at 4:30 in the afternoon, finding a seat at the beach in between all the other people who are NOT staying at our hotel, setting up their umbrellas and tents in front of us, and in between the few hotel chairs, was quite difficult. There are also many people from outside the hotel using the hotel lounge chairs AND the extremely overcrowded pool, and nobody is regulating it. I was told at check in that we, as hotel guests, have access to areas A, C & D. Area B was for the exclusive use of another hotel in the hotel group, unless we wanted to pay 130 EUR to use a pair of lounge chairs there. First of all, although these areas are marked on the map, it’s very difficult to decipher which is which when you are actually at the beach. Area A had some more comfortable chairs, but they serve three different hotels, and unless you’re in line at 9am, you don’t have a chance. I went to reception to clarify where I was “allowed” to sit, and was told “any seat from here to the end.” So, in the 100 degree (F) heat, my daughter and I set up, repositioned the umbrella, and finally settled in. I asked one of the servers passing by for and order of still and sparkling water. Next thing I knew, the woman from reception came over and told me that “water is included with premium service at these seats. So that will be a charge of 90 EUR.” WHAT?!? I told her I just wanted to pay for the water. She told me that I wasn’t allowed to sit there unless I paid the money, even though the seats were in zone C. She said that only the metal chairs on the beach are “included.” I want to emphasize again, that these metal seats may as well been open to the public, since everyone from outside the hotel were sitting on those chairs as well with no exclusivity. I have to say, I feel EXTREMELY taken advantage of and cheated. I may as well have saved half my money and stayed at a hotel that wasn’t on the beach at all. I still could have just used the hotels facilities just as all these other people are doing. (I want to include photos, but I don’t feel right posting photos of other people in their bathing suits without their knowledge.)

Thanks to all employees … From the Restoran Tanja & Borivoje are very polite and more than helpful . Also we have to say all the best about Daniel from reservation desk. Thanks one more time for everything🥂🥂🥂

We are currently staying here and wanted to write this review while everything is still fresh in our minds. At check-in, we asked whether our room overlooked the water or the pool. The trainee on reception asked a colleague, who told us it faced the woods. It doesn’t. Our room overlooks the driveway and the rather rusty-looking hotel opposite. I’m not even sure whether the rooms on the other side have water views, but the description at check-in certainly wasn’t accurate. We’re in the block of rooms numbered 548–560. We booked a Premium Double Room with a balcony. The room itself could do with some improvements. The biggest issue is the lighting. There are two full-length mirrors but not a single light positioned near either of them. The bathroom lighting is also very poor, making it difficult to do your hair or makeup. There is an illuminated makeup mirror, but it’s mounted so low that anyone much over 155cm tall will struggle to use it comfortably, and even then it isn’t bright enough to make up for the lack of lighting elsewhere. The wardrobe area also suffers from poor lighting, with just one light serving the entire space. It makes it surprisingly difficult to see inside the wardrobe or use the safe properly. There are only six coat hangers provided, which isn’t enough for two people staying more than a couple of nights. On the plus side, the shower gel, shampoo and conditioner are excellent, and the bath is lovely and spacious. However, the shower door is an odd design. It opens outwards, pushing the bath mat away, and any water left on the glass ends up being dragged across the bathroom floor. The room is fully carpeted. Personally, I don’t enjoy carpet in hotel rooms, and this one is a dark beige colour that shows stains and wear quite clearly. We ended up wearing flip-flops around the room. It took us several days to discover that we even had a minibar and coffee machine because they’re tucked away inside cupboards and aren’t pointed out or labelled anywhere. There is also an ironing board and iron provided. Unfortunately, they’re very basic. The ironing board is so small that even a child’s shirt barely fits on it, and it’s unusually low. The iron doesn’t produce steam either. Thankfully, we’d packed a travel iron, as ironing clothes for dinner would otherwise have been frustrating. One thing the hotel gets absolutely right is the bed. It’s enormous, extremely comfortable and one of the highlights of the room. The pool area is fantastic, with two connected pools and plenty of sun loungers. The only disappointment is the pool towels, which are very thin and well past their best. They feel like they’ve been in circulation for years. Guests also seem to be identified by towel colour depending on which hotel they’re staying in, although we never quite worked out why. The hotel has several restaurants, but there is very little information available about them. Menus, opening times and entertainment schedules aren’t displayed anywhere obvious. There is a concierge, but it would be much easier if guests could quickly see where to have lunch or dinner or what entertainment is on each evening. We only discovered, four nights into our stay, that there was live entertainment by the pool restaurant. It’s no surprise it wasn’t particularly busy if most guests don’t know it’s happening. The breakfast buffet is excellent, with a fantastic selection and very good coffee. The only thing missing is a toaster. The lobby bar is another missed opportunity. We’d happily have spent evenings there enjoying cocktails, but it’s so brightly lit that it lacks any real atmosphere. The walk into Rovinj is lovely. It’s around 20 minutes along the promenade and is one of the highlights of staying here. The staff have all been exceptional throughout our stay. Every member of staff we’ve encountered has been friendly, helpful and efficient, and they’ve made a genuine difference to our experience. The hotel also offers various classes and activities, but we only found out about them three days into our stay after opening an envelope we’d been given at check-in. That was partly our own oversight, but it would have helped if reception had simply mentioned that all the information was inside. There also isn’t much signage around the hotel advertising what’s happening each day. Overall, we’ve genuinely enjoyed our stay and would happily return. However, for the price we paid, the bedrooms and guest information don’t quite match the standard the rest of the hotel sets. With better lighting, clearer communication and a few practical improvements to the rooms, Hotel Lone could easily justify its premium price

We had a wonderful stay at Hotel Lone in Rovinj. The rooms were absolutely beautiful – modern, spacious, and very comfortable. The staff provided great service throughout our stay and were always friendly and helpful. The location is excellent, just a short and pleasant walk from the charming old town of Rovinj, which is an absolute must-see if you’re visiting the area. The pool area was lovely, although the main pool is a saltwater pool. Personally, I’m not a big fan of saltwater pools, but that’s simply a matter of personal preference. One thing to be aware of is that the pool is not fully serviced which you would expect from a five star resort, so if you want drinks or food, you need to order and collect them yourself from the poolside restaurant. It wasn’t a major issue, but full pool service would have made the experience even better. If I had to mention one downside, it would be the exterior and interior of the hotel. it isn’t particularly attractive and reminded me more of a conference hotel than a luxury resort. Overall, we had a great stay and would definitely recommend Hotel Lone to anyone looking for a comfortable hotel in a perfect location for exploring beautiful Rovinj.