Casa Monica Resort & Spa, Autograph Collection

I have stayed here often over the years and the hotel is as beautiful as ever and the staff is friendly. However, the hotel is starting to show a bit of wear. The shower faucet was loose on the wall and wiggled sufficiently that I would guess that water must be seeping into the wall. While not in bad shape, I don't think the carpet has been changed in a while. It's starting to show just a bit of wear and tear. The unreasonably HVAC in our room was very loud. (We didn't complain about the HVAC because we didn't think it was worth it. But if you're a light sleeper, you might have issues.) There's no bedside plug which is unusual for a hotel in this price range. We looked behind the nightstand for a plug only to find an interesting array of items and layer of dust. It was extremely disappointing. Clearly, no one has cleaned behind the nightstand in years. That bathroom was very clean, however. It should be noted that smoking is allowed poolside with ashtrays set out on the tables. Yuck. The location is terrific for sightseeing in the old part of St. Augustine and the college. Overall, it's a good hotel. I hope they do a little refreshing and some deep cleaning, though.

The Casa Monica is a beautiful hotel in a great location in St. Augustine. The rooms are nice, the cleaning staff did a good job. We had an issue with lost keys at the valet but the manager took care of the situation. We did not eat at the hotel because there are many wonderful restaurants in walking distance of the hotel. The drinks at the lobby bar were good but expensive. The hotel is not beach side but you can use a local beach club. This is a lovely hotel.

We have traveled to St. Augustine many times. Our son attended and graduated from the amazing FSDB ,which is the school for the Deaf and Blind. We were lucky enough to stay at Casa Monica this past weekend and we are so happy and pleased that we did. The staff is so welcoming and kind, the food and drinks are amazing, and the best part is we stayed in the famous "Kessler Room" on the 5th floor. I have never had a better view of St. Augustine. Words cannot express the beauty. We highly ,highly recommend this resort to anyone visiting St. Augustine.

Having never stayed in a Kessler/Autograph property, I have to say this was a real treat! The location of the property was amazing, as was the artwork and decor. Even though the rooms were not giant, they were extremely comfortable and very well appointed. Every one of the hotel employees we encountered during our stay went out of their way to make us feel welcome, definitely going above & beyond! Each of the restaurant recommendations that Gerard, the Front Desk Supervisor, gave us were outstanding...thank goodness, we walked everywhere so that we could work off all the extra calories we enjoyed! The Casa Monica has a rich history and is located across the street from Flagler College, another must-see! I will definitely come back to the Casa Monica and will also seek out the other properties as I travel.

My husband & I spent our anniversary here (2 nights) and it was overall a great place! We arrived early & were allowed to check in, which was appreciated. However, here are a couple of issues... When we were eating lunch next door to the lobby, my husband got a fraud alert on our credit card. Come to find out, our card had been hit for nearly THREE times the amount we were supposed to be charged! When trying to fix the issue (not something we really wanted to be dealing with), even though it was their error (& they admitted it), the money was held on our card our entire stay & there's nothing they said could be done about it. We're not really credit card people... we just have a couple for emergencies, so... that tied us up financially not to do any extra splurging for our anniversary. Fine for us... But their community may not appreciate that! lol! For us... no biggie since we've been to St Augustine countless times & have done almost all there is to do, but if we had traveled from a long distance & had never been, wow! This would've been a much bigger deal. Also, you may want to ask if there are special events going on. We were only there for the weekend, so to be efficient with our time, we had everything planned that we would do. Time at the hotel to enjoy the pool was to be Saturday afternoon after we got back from the Beach Club. Oops! There was a wedding, so.... POOL & DECK were CLOSED. Wish we'd been informed. The rest of the stay was nice... the staff was very friendly. The room was clean, comfortable and nice. They had some cookies, milk, water (& wine, which we don't drink), and an Anniversary card delivered to our room, so that was a welcomed surprise! They also have a Beach Club with a complimentary shuttle and I HIGHLY RECOMMEND taking advantage of that! Wow... it was FABULOUS! The restaurant there was really great, too! Overall... a lovely weekend at a lovely place!