Casa Monica Resort & Spa, Autograph Collection

Had a great time visiting St Augustine. When I arrived, Jake the valet set the tone for a great stay, he’s a huge asset to the team. If you’re visiting Casa Monica, you’ll be in good hands with him.

All the autograph collection of the marriot are below par. Casa Monica is an old hotel with badly need up gradation. The carpets in the room are sticky, the bathroom shower has hardly any pressure and no refrigerator in the room this was the first time for me to see that. Housekeeping was atrocious as they would not even pretend to clean the room with sheets not properly done and forget about vacuuming the room. The nicest and most efficient was the valet service. There is hardly any service in this hotel.

Check in went very smooth thanks to Jesse from key west he was very welcoming and helpful Overall experience at the hotel was a 10/10 Burgers are fire and the atmosphere is great

Enjoyed my time in St Augustine. Jake the valet exceeded expectations on check in. Helped me with my luggage, greeted me with kindness, and gave me amazing recommendations for food and attractions that made my stay excellent and easy. If you are staying at the Casa Monica look for Jake, he will take care of you.

We had a fantastic 4-night stay at the Casa Monica. It’s truly such an impressive and historic property, with amazing decorations and finishings in the lobby. Location could t be better - right in the heart of St. Augustine, and walkable to almost all major downtown attractions, museums, and restaurants. We opted to upgrade to a slightly larger “premium” room and found it very spacious, with a nice large and modern bathroom and very comfortable beds, and a nice view of Flagler College. The pool and fitness center are also both lovely, and there are plenty of loungers by the pool. Restaurant was delicious, with excellent food and service. And the hotel staff couldn’t have been better - everyone we met was so lovely, constantly offering to give us more bottles of water or extra coffee. Special shoutout to Trey, who really went out of his way to make our stay lovely. We overall couldn’t have been happier with our stay at the Casa Monica - it is quite expensive, but we feel it was worth the price tag.