The Buccaneer

Great location! It was easy to head down to the beautiful beaches and enjoy towels and lounge chairs provided by the hotel. The front desk was very helpful in arranging taxis and in lending towels for excursions where we might get wet. Our room was large and well-appointed with a beautiful balcony. The Terrace Restaurant had a delicious buffet breakfast each morning with a wide array of hot and cold choices, and the view from this covered patio is phenomenal. What kept this resort from being perfect for us was their sense of time. We couldn't walk ourselves to our room at checkin (literally 15 feet from the front desk, it turned out!) -- we had to wait 20 minutes for a bellhop after a long flight. One evening, the restaurant was slammed because of a widespread power outage, and could not honor our reservation -- we were told it would be two hours to be seated, or one hour to receive room service. Room service actually came after two and a half hours. Although we understood the unusual situation, we would have appreciated more transparency in both cases.

Upon checking in, we were greeted with a warm welcome and a very clean lobby. We entered our room and our pre-requested amenities were provided extra towels, a clean, working iron enough bed pillows, and also a little welcome gift because it was our anniversary getaway of 19 years of marriage cannot say enough about the staff. They are on a scale of 1 to 5 a 10,, the room was adequate. Was it a four or five star rating no more like a three there were stains, visible in the bathroom on a switch cover by the toilet, above the toilet, there was a small rack that I had visible signs of heavy rust damage the vanity mirror to the right as you walk in had evidence of age and rust and damage to the paint on the wall the mirror shows its age which is fine, but the little capping that holds the mirror was missing the little covers, which made it look a little more less, appealing the towel bar by the shower residue of paint on the bar, the two bedside tables wobble as the feet need little casters. I had a wedge a piece of cardboard to keep the table from rocking side to side , next to the patio door, there is a small screen, which does not properly secure so bugs can enter into the room. Yes, we were excessively bitten at night. The coffee nook has evidence of staining on the drawer, which could’ve been easily covered up with a little paint prior to our arrival as well as the armoire. When you open the doors, they said, and the drawers rub into them and see evidence of prior damage when the drawers was a little wobbly so I went to fix it and you could see all the dirt underneath the drawer. No one’s ever cleaned there , we start our empty luggage bags on top of the armoire when we’re moving them was surprised to see all the dust pad stuck to it. No one’s ever cleaned up there either , well all was a pleasant day, but a 5 star No, a 4 star No , a low 3stars on room yes we stayed in the main guest house room 211 as we did not want to have to walk every morning up the hill for breakfast. The food was very good. The price is a little high, but again the staff were wonderful. Any interaction we had was pleasant. I never raised Room concerns to the staff while I was visiting as I know there’s nothing they could do at the moment. Hopefully now they will.

This was our first visit to the Buccaneer and it lived up to being a world class family destination. The service was impeccable, the grounds were immaculate, and the staff was like family. They overdelivered on every aspect. We came to celebrate anniversaries, but were treated more like royalty. We really appreciated the friendliness of the staff from the front desk to the restaurants, to the grounds, and thoroughly enjoyed our time - they truly became family. This may have been our first but it won't be our last. We plan on making this a focal point of our future travel.

Amazing! The beaches are beautiful and well kept. The staff are excellent! Every encounter was friendly and positive. We really enjoyed the varied locations on site for dining and beach or poolside. We did not have young children but saw plenty who were clearly having the time of their lives. Definitely a shout out to Claude who greeted us on our arrival - he was fun, personable, knowledgeable, and made us feel right at home after a long travel day for my husband, daughter, and me. We can’t leave out Bianca at Mermaid Beach. We spent many lazy days at Mermaid with Bianca as our server. She is a JOY! We truly looked forward to seeing her smiling face! Room was spacious, beds comfortable and AC worked as it should (something you appreciate in St. Croix). Free breakfasts were excellent! Lots of food choices, everything fresh. Dinners varied at each of the restaurants but overall taste was delicious! Plenty to do without having to leave the Buc, and plenty to do on the island. Location is 5 stars! Gorgeous! Highly recommend!

First time visitor, best vacation I have had. Absolutely no issues , perfect in every way. great breakfast too! Beach was perfect. The room view was perfect. The staff was perfect. There was a lot of perfect